Frontier Secure

TV Service - Cable, Internet Service, Phone Service - Landline

Reviews

2.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
33%
2
33%
1
33%


Rating CategoryRating out of 5
quality
2.7
value
2.7
professionalism
2.0
responsiveness
1.7
punctuality
2.7
Showing 1-3 of 3 reviews

Vincent W.
09/2013
2.0
internet service, cable tv service, landline phone service
  + 1 more
One of the most incompetent snd disinterested companies I have ever dealt with. Ever since they took over from Verizon it has been constant hassles. Botched bills, unable to stop extra charge phone features which I do not want, Cable channels sometimes work and sometimes do not work - but their Program Guide is consistently wrong and worthless.
Description of Work: Messed up billing, messed up phone service, messed up Cable TV.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$2,400

MARY B.
12/2012
1.0
internet service, cable tv service
  + 0 more
I rang them to arrange for internet and phone service at my rental property. We set the installation date for a week and a half later. On the day, they never showed for the appointment. When I called to find out where their technician was they said that they were unable to provide service since they were "full". They had no explanation or apology for not communicating that to me earlier. What unprofessional behavior!
Description of Work: Hookup internet, and phone service

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$35

Dorthy & Mike D.
06/2012
3.0
internet service, cable tv service, landline phone service
  + 1 more
We switched to Frontier Secure from Comcast. We are having troubles with the phone service, but we haven't had any problem with the cable or the internet. The fiber optics provided by Frontier Secure is good, it's incredible how good the picture is. I would give Frontier Secure a C overall.
Description of Work: Frontier Secure provides cable television, internet and telephone services for us for about five months now.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    unknown, Gresham, OR 97030


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service,
    Phone Service - Landline

    FAQ

    Frontier Secure is currently rated 2 overall out of 5.
    No, Frontier Secure does not offer free project estimates.
    No, Frontier Secure does not offer eco-friendly accreditations.
    No, Frontier Secure does not offer a senior discount.
    No, Frontier Secure does not offer emergency services.
    No, Frontier Secure does not offer warranties.

    Contact information

    unknown, Gresham, OR 97030