Just In Time Appliance Repair LLC

Explained what we needed to do to correct the problem.  He ran all cycles everything checked out He suggested we change the soap we were using. If that doesn't fix the problem will not be charge for the next service call.   

He was very professional and very knowledgeable.

We had a little mix-up with the appointment date and Justin came to my house on his lunch hour.
 This is going above and beyond in my book.
He was able to diagnose and have me up and running in less than 1 hour.
Kudos to a local-owed small business!

Service was perfect.
Appliance repaired promptly.
Technician was efficient, helpful and knowledgeable.
Rate was reasonable.
Will absolutely use this service again and highly recommend.

unknown

I am not sure how to respond to this.  I had two other washing machine repairmen in the past who did not truly fix my washing machine.  It took Justin a short time to discover the problem and fix it.

We have had problems with the ice maker and freezer temperature of our 2-year old Whirlpool refrigerator for about a year, and had a service man from West Coast Appliance in Medford (the dealer) here about six times without getting the problems fixed.  Justin diagnosed the problem immediately, and proved photographic evidence which we took to the dealer as evidence. We received a substantial in-store credit on a new refrigerator.   Justin was prompt, professional and knowledgeable, and has earned our trust and future business.

Justin was A+great! Her rearranged his day to swing by my house since he was in the area. His secretary was really part of the team and made this happen by recognizing how close he was at the time I called. He was very careful, tidy, knowledgeable, explained what he was doing, and even very cheerful to have around. I had expected that my oven was a goner but he brought it back to life. He even asked if I had any other problems he could help with and gave me advice about my quirky dishwasher.Thanks so much Justin and Stephanie. I will sing your praises!

Justin came out and looked at our refrigerator that wasn't keeping things cool/frozen. He changed some sensors out at no cost (he had visited us 7 months prior) and he only charged us for labor and the visit. He usually guarantees his service for 6 months, so he was extra kind to us. He is honest and thoroughly explained the issues to us so that we understood what the problems were and how they could be fixed. He also was honest about a potential irreparable problem which would make a full fridge replacement necessary...and therefore was cautious about replacing parts unnecessarily or preemptively, as he didn't want us to have to spend money on those parts only to learn that we needed to a buy appliance. Anyways--he worked his magic--and it's all working again--no new fridge necessary!  Whew!!  We will call him again and again!

It went so so smooth.  Jason was very professional.  Very friendly, and on time.  We will always use T & N now for our appliance repairs.  I highly recommend them.