Grants Pass Plumbing WSF, INC.
About us
FULL PLUMBING SERVICE AND REPAIR RESIDENTIAL AND COMMERCIAL.FULL DRAIN CLEANING SERVICE, REMODELS, REPIPES, AND NEW CONSTRUCTION. WORKS WITH PROPERTY MANAGEMENT COMPANIES AND LOCAL MERCHANTS.
Business highlights
Emergency services offered
30 years of experience
Services we offer
& Discover., All Fixture Repair And Installation To Include: Water Heaters, And More... Repipes, Electronic Water & Gas Leak Detection, Faucets, First Time Customer Discount. We Accept Visa, Full Drain Cleaning Service, Garbage Disposals, Gas Lines. Ask About Our Free Estimates, Insta Hot Units, Mastercard, Regulators, Remodels, Senior Discounts, Sewer & Water Main Systems, Sinks, Slab Leaks, Spinkler Systems, Tankless Water Heaters, Toilets, Tub/Showers, Valves, Video Camera Inspection
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.419 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 0% | ||
| 5% | ||
| 16% | ||
| 0% |
Showing 1-19 of 19 reviews
ROGER W.
Feb 2017
Took three trips to get it right. Plumbed wrong first time, second trip to get it right and third to fix a leak.
Debra N.
Sep 2016
A "comedy of errors".... :( First Bill (owner/plumber) came out and said he needed to order parts. Then he came back 4 days later, only to discover he didn't have the correct parts with him after all (even though he'd ordered them). He left and came back yet again, this time with supposedly the proper parts. He installed said parts and turned the water on. He had not connected something properly in the kitchen so he flooded under the sink and brand new cabinets and flooring. (He did clean it up with a shop vac.) About an hour later I found that the work he'd done in the master bath was leaking. Again, he had to come back. The NEXT day I found that both bathrooms were still leaking and Bill had to come out AGAIN. I have used this company before this but I cannot imagine that I ever will again. Bill is a very nice man (his wife, Linda, is very nice, too) but nothing seemed to go right on this project. I would have thought they would have at least offered up an apology but I have yet to receive one. (It's been 2 weeks)
Derek L.
Sep 2015
.
Melodi W.
Apr 2015
unknown
Response from Grants Pass Plumbing WSF, INC.
"Thank you for your review we appreciate your business very much."
Karen P.
Jan 2015
unknown
Response from Grants Pass Plumbing WSF, INC.
"Dear (member name removed), We very much appreciate your review and were happy we could be of service. Thanks, Linda"
Terri P.
Nov 2014
good
James R.
Jun 2014
unknown
Response from Grants Pass Plumbing WSF, INC.
"We appreciate you taking the time to give us a review. It was a pleasure to do business with you and if the need should arise in the future we look forward to your business. Sincerely, Linda Fairhurst"
Kathleen L.
Apr 2014
They did a great job. They were quick and responsive. They took care of the problem the first time.
Response from Grants Pass Plumbing WSF, INC.
"Thank you for your review we appreciate and value your feedback."
Suzanne A.
Mar 2014
.
Response from Grants Pass Plumbing WSF, INC.
"In reading your review, I attempted to look up your invoice for the date you listed as our date of service, but was unable to locate one since we have not performed a service call for you on that date or even this year? Sincerely, Linda Fairhurst"
Kent N.
Feb 2014
Bill is trustworthy and very knowledgeable about all aspects of plumbing. His son Jordan is also a chip off the block, so to speak.
Response from Grants Pass Plumbing WSF, INC.
"Dear [member name removed], Thank you for your kind words. We appreciate and know that a good review goes a long way. If you have a future plumbing need we certainly will be happy to help. Sincerely, Linda Fairhurst"
Dee D.
Aug 2013
There were 2 of them and they took extra time to do the work and charged us their price for the parts that they bought at a cheaper cost. They just weren't very professional.
Kathleen L.
Apr 2013
See above! The code review form they gave me was 2205346.
Response from Grants Pass Plumbing WSF, INC.
"Dear [removed member name], Thank you for taking the time to give our company a review. If you have any furture plumbing needs we would be happy to assist you once again. Sincerely, Linda Fairhurst"
Mary M.
Mar 2013
NA
Response from Grants Pass Plumbing WSF, INC.
"We appreciate taking your time to give a review as we realize how valuable your time is. If you should have another plumbing need we will be happy to help. Sincerely, Linda Fairhurst"
Ken S.
Jan 2013
Bill the owner showed up within the hour after we called. We were concerned because I was going out of town the following Monday, potentially leaving my family without hot water for a week unless the heater was repaired. It was especially challenging because the heater was a high-efficiency unit with a sealed burner and a computerized gas valve, not just something you could replace from Sears. By calling the factory, Bill got the part we needed (a replacement for the faulty gas valve) shipped overnight on warranty. We encountered a delay because the factory had to ship yet another part - a sensor - the following week, due to a faulty diagnosis by the factory tech support guy. Bill stuck with the job, tracking the parts shipments and keeping us informed throughout. His wife Linda did a great job of communicating with us and coordinating with Bill throughout the several days it took to get the problem solved. I feel I now have a plumber I can call in the future with the confidence that the service will be excellent and the cost fair.
Response from Grants Pass Plumbing WSF, INC.
"We appreciate the time you took to give a review on Angie's list. If you should ever have a need to call a plumber again we will be happy to assist. Thanks Again, Sincerely, Linda Fairhurst"
Jane C.
Nov 2012
It was a very positive experience from start to finish. Please see above for detail. We have used him since to replace water filters under the kitchen sink and would gladly recommend him to anyone. He is not only professional, but quite personable as well. He laid out the different options and explained each in detail so we know exactly what we were getting.
MARA T.
Oct 2011
They knew what they were doing and they were really nice. I think it was the owner who actually came out. So, it’s always nice to have the owner. The quality of their work and all was really good. They did a great job.
Response from Grants Pass Plumbing WSF, INC.
"Thank you for your review, we value your opinion and hope to do business with you again in the future if need be. Regards, Bill Fairhurst"
Susan M.
Sep 2011
The work was done competently and in a timely manner. Bill and Jordan Fairhurst were professional, thorough and personable. They explained what they were doing as they worked. I would definitely use their services again and would recommend them. Linda Fairhurst was very helpful and efficient in scheduling my appointment and Bill and Jordan were very punctual. They represent the best of family operated businesses.
Response from Grants Pass Plumbing WSF, INC.
"Thank you for your review, your opinon of the work my company performed is highlly appreciated and we understand customer service is essential for the future growth of my business. If the need arises in the future we look forward to seeing you again. Regards, Bill Fairhurst"
Walter W.
Oct 2010
They first provided a quote and then did the job for me. They were very good. I saw them online and then talked to them. I didn?t talk to anyone else. I thought that everything about them was good.
Response from Grants Pass Plumbing WSF, INC.
"Thank you for your review, your opinion of the work I performed for you is very much appreciated. I know that customer satisfaction is extremely important in the field of services that I provide. I hope to do business with you in the future if the need should arise. Regards, Bill Fairhurst"
EDWARD C.
Aug 2009
Awesome! See above for how it went overall, and for all the residents of Grants Pass, Oregon, you now have an honest review of an in town plumber on Angie's list.
Response from Grants Pass Plumbing WSF, INC.
"Just wanted to say thank you for your kind words. Being in the service and repair business I know just how far a good review can go in a small community. Thanks Again, Bill Fairhurst"
Licensing
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FAQ
Grants Pass Plumbing WSF, INC. is currently rated 4.4 overall out of 5.
Grants Pass Plumbing WSF, INC. accepts the following forms of payment: CreditCard
Yes, Grants Pass Plumbing WSF, INC. offers free project estimates.
No, Grants Pass Plumbing WSF, INC. does not offer eco-friendly accreditations.
No, Grants Pass Plumbing WSF, INC. does not offer a senior discount.
Yes, Grants Pass Plumbing WSF, INC. offers emergency services.
No, Grants Pass Plumbing WSF, INC. does not offer warranties.