West Side Drain
About us
Family owned.
Business highlights
Services we offer
Drain cleaning, directional drilling & lift stations. Commercial and residential., leak detection, plumbing, septic systems, septic tank pumping, sewer repair, trenchless pipe bursting, video inspections, water jetting, water lines
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 4% | ||
| 4% | ||
| 1% | ||
| 0% |
Our tenant's laundry sink in the basement backed up and overflowed on a Sunday while they using their washing machine. The kitchen sink is right above that and any water drained from it was also causing even more water to be backed up into the laundry sink. My husband attempted to snake the drain through a clean-out in the line but was unable to get the snake past a bend in the pipe below the concrete floor. Sunday night at 7:30pm, I called Victor from West Side Drain after reading their reviews (and other plumber's reviews, some of which said that West Side was ultimately the company that actually was able to clear AND repair the problem, if needed). He cheerfully answered the phone even though it was a Sunday night, and we scheduled him to come out at 11am the very next day as I did not want my tenants to be inconvenienced more than they already had been. Victor called just before 10am to say he would be there in a few minutes, as he had finished his previous job (we had already agreed he could come earlier if he finished that one early). He met my husband and looked over the situation, collected his power snake tool and proceeded to clear the blockage. He ran water through the drain from the laundry sink as he snaked the line all the way to the main sewer at the street and it is now running freely. Wonderful! He was polite, friendly and competent and did not try to upsell us on anything. We had questions about our plumbing system, and he patiently explained how it all comes together (as best we could all see anyway, as it is under our concrete basement floor). We are very satisfied with the service West Side Drain provided and with Victor who came out to do the work. We will use them again for our drain-clearing needs.
Licensing
State Contractor License Requirements
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