LEGACY ROOFING LLC

It went very well. The old roof and gutters were stripped and the new roof was done the same day. They replaced the gutters a few days later in about 4 hours.

Roof install was good. However, we rains started in Oregon, we had a leak in the flashing at the fireplace pipe.  Tried contacting the rep. for one week with no replies to phone or text mails.

Initially the contact was punctual, but after paying the down payment which was 1/2, I had trouble getting in touch with anyone.  When I called the office multiple times I was finally told my initial contact person was out on sick leave, but no one contacted me to tell me to call someone else.  When I tried to call the new contact person, the owner, I again got no response for almost a week.  When he finally called back, he explained that his daughter was getting married.  I felt like I kept getting excuses.  The job started the beginning of August and lasted about 1 wk.  I was never sure who was in charge on the site.  I would as questions such as about the skylight and would be told one thing, then the next day someone new would be around and didn't seem to have any idea what I was talking about.  I wasn't kept up to date on the progress and I assume there were no issues since no one said anything.  Lastly, when they finished I was told repeatedly that they would go over the ground with a magnet to get any stray staples they dropped.  This did NOT happen.  Since then i have found at least 20 staples just lying on the ground.  As soon as the job finished, there was someone here to get paid.  I explained that I need a final inspection.  Suddenly the owner of the business showed up to "make sure everything was done right."   Overall, it felt unorganized, unprofessional and that they were only interested in my money.

unknown

I made an appointment to have work done on our porch roof, as it was leaking. I was out of town and made special arrangements to come back early to be there for the appointment. No one ever showed up, called, or returned phone calls or emails. 5 days later I received an email asking to reschedule the work because weather prevented them from doing the work on the appointed day. I was never told beforehand that weather could delay the work. (It was just cold out.)

The provider apologized and agreed to a $199 discount, plus clean the gutters, so I had them proceed with the work. After the very next rain the roof still leaked. I contacted the provider two more times through Angie's List and never received a response.

So, I just paid the invoice and washed my hands of them. We will be hiring someone else more reliable to complete the repairs.

The first appointment made had to be rescheduled.  The second appointment was set, but an ice storm made it necessary to reschedule due to safety concerns.  The third appointment was set between 2 and 4 in the afternoon of a Friday.  About 15 minutes until 4 I called to find out their ETA and was told they thought the roofer had already performed the inspection.  I explained they hadn't shown up yet, the roofer was tracked down, and I was told we would have to have a fourth reschedule because the previous job had run over.  They were willing to come out on Sunday to perform the inspection, which is the only positive thing about the scheduling process.  It was very difficult getting ahold of someone during this entire process.

During the inspection I was told my skylight was leaking and had to be replaced.  The inspector placed some plastic over the skylight to temporarily stop additional leaks, and gave a very generic quote.  I was told he does not handle the money issues and I would be receiving a quote from the owner in a couple of days.  On Thursday I tried calling after receiving no quote, left a message, and still have received no quote.  I sent a message a couple of days later asking about the status of the quote, and have received no response.  I now have plastic covering my skylight and have to go elsewhere to get service.

I was happy with the service performed, and was willing to overlook the prolonged scheduling issues, but the communication is non-existent.  I can't get ahold of anyone to see how much it would cost to fix my skylight.  It is disappointing that they don't seem to want my business after the initial inspection. 

Nice guy, courteous and prompt.  For the $99 deal I got about 10 minutes of leaf blowing and tar around a vent.  Took about 10 minutes.   He said I needed a moss treatment.  I asked if he did that, he said yes..  I went ahead and paid him an additional $100 for a can of moss treatment put on the roof .   Took about 10 minutes.  I agreed to it because I just wanted to get it done and he was already there.  He did not pressure me to do it.

I was happy with his work but I thought $199 for approximately 20 minutes work seemed excessive.

Great! Professional team, responsive and knowledgeable.

unknown

Very well performed extra work at no charge

completed the job on time and in budget
 would like to say that in my lifetime, I have had several roofs replaced.
Legacy roofing in Forest grove has given the best service that I have ever had.
They showed up on time.
gave a very good inspection and recommendations.
Did the job on time and within budget
Cleaned up after the job so good that you would never know that a roofer had been here.
The owner, Donnie, was very professional, and personable.
If I were to EVER have another roofing job done, I would have them do it.
 Jim Simmons

It went very well.  The men came to the door and asked me if there was anything else they could do.  They also hung up a broken gutter for me. Fast and thorough.

Legacy has been my go to company for lots of jobs around the house.  I have a 30 year old house that needs lots of TLC and I call Donnie any time I need a project done.  They call themselves Legacy Roofing but they do much more than that.  He's done fencing, decking, minor plumbing
repairs, roof repairs, flooring, shower install, tile.  All great work with attention to detail.  In fact he goes above and beyond to make surethings are done right, not just slap it together and call it good like some guys.  His guys clean up after themselves and are very polite.  I would use Legacy for any projects around the house.

Overall, the job went very well. Once we signed the contract, the crew was out to our home within the week to begin the project. The entire project took about 3.5 days. Each day, we were pleased that all the debris was cleaned up from around the house. Donnie had suggested we replace the skylight since the roof would be torn off and easier to get to. He was the only person who recommended this and we took his advice. He also showed us some rusting on a chimney cap and suggested we replace that as well. Unfortunately, as of the writing of this review, that has not been done despite my contacting him and asking about it. Right after the roof was replaced, the winter storms hit with snow and massive rain. We haven't noticed any leaking or problems with the roof. I would recommend Legacy Roofing to friends/family who are looking to replace their roof!

Very friendly, had lots of information, and a really nice person and very professional.

Roof looks great, informed me about flashing in areas that water could come in some day and explained how he made it better. Did a very good job, would hire them again.

The roof started leaking almost immediately. I called him and notified him about the problem. He did come back numerous times trying to fix it, over a period of 3 years. He refused to acknowledge that it was botched work. They also installed full insulation in the entire house, and 6 windows. He installed 5 solar tubes, which leaked. The kitchen leaked; the master bedroom leaked. The area around the fireplace leaked. This created a mold problem. He had replaced the ridge vents twice. To repair the water intrusion, he removed the drywall and insulation to try and fix it, trying to repair it from the inside. Then he just left, saying he ran out of money. I had to take him to court, and did win. After having inspectors come in course of this, we discovered that they did not correctly install the ridge vent, which contributed to the mold problem. They considered the cause of the problem to be the botched work with the ventilation, venting and roofing. Out of 6 windows that he installed, I had to have 3 re-installed because they leaked.

The work was done on time, they kept the yard clean.  The work was done  to fit our schedule.  Considering all that was done I think the price was quite reasonable,.  It was great to have a roofing company that could do so many other things in our home at the same time.

Overall, the project went very well. 

During the quote phase, we had met with several roofing companies to provide quotes for the job.  Donnie was one of only three that took the time to come into the house and look at the roof from the attic space.  On his original visit it was already after dark.  Donnie went out of his way to make it back to our home the following day to inspect outside of the roof in the daylight.  When received Donnie's quote the price was mid range for all the offers we had seen with comparable service.  Donnie took the time to talk with us regarding all of our questions.  Often times we asked detailed questions that forced Donnie to describe the logic and reasoning behind the stages, products and process of roofing.

When discussing price with Donnie, were able to negotiate replacement of gutters into the bid. 

During the days of the actual job, it was mentioned most morning that a few to several more "guys" were scheduled to show up but this never actually happened.  The crew worked very hard pulling off the two layers of shingles and replacing several of the original decking pieces that had swelled with moisture and mildew.  During the job we only experienced two unexpected oversights; the exposed edges of our dutch hips were missing facia boards and chimney column had more rot that was expected.  Donnie advised us on both issues and we utilized his knowledge and skill to remedy both issues.

The job overall could have been completed in 2 to 3 days if Donnie had a large crew, however as the crew ranged from 2 to 5 during the days the project actually took 6 days to complete.

Upon completion, there was a mathematical error that resulted in an overpayment.  Donnie was quick to remedy the issue and provide a refund.

To date, it has now rained several days and there is no evidence of issues or problems with the performance of the roof, shingles or gutters.

He seemed alright.  He was prompt.

Great experience. Don was professional, timely, and worked closely with his crew to ensure that the job went efficiently and well. I was very impressed with the size of the crew that he brought, and how quickly the job went. After a few rains now, the roof has passed all leak tests. I would definitely go with legacy again.

The experience with Legacy Roofing was fantastic.  I chose three different contractors from Angie's List, all highly recommended.  What set Legacy apart from the others were how accessible Donnie (the owner) was--instead of an answering machine or a secretary, I could almost always speak directly with him.  His pricing was more than competitive.  The workmanship is very high quality, and his crew was very polite and professional. Just a small example of how they went "above and beyond"--they shingles my dog's house in my backyard so it matches my new roof--a total surprise to me!  I would hire this group again in a heartbeat--a neighbor three doors down already has!

I have an older home that had a do it yourself roof from the previous owner. It had apparently been leaking for a few years. The garage was added when I moved in and the contractor installed the roof tiles and vent incorrectly and it to had been leaking for a while. Don gave me an estimate for just repairing the leaking portions of the roof and an estimate for a whole new roof. He gave me good reasons to replace the entire roof which I did end up doing. He found additional problems after the job started so it did cost more than the original estimate but was still quite a bit lower than an estimate I had gotten from another roofing company. I am very happy with my new roof, it is currently pouring rain and I feel very good about knowing I do not have any leaks.

The start of the process was great. We called and in a couple of days later they were there with the estimate. The prices were more than reasonable and we are very happy with the finished product. The only downside was a lack of communication on when things would get started. When we signed the bid they were supposed to start in two weeks and it was five weeks later before they showed up. Everyone that worked on the roof was very nice and would recommend them to anyone.

Don was extremely professional and knowledgeable! He knows what he is doing! His estimate and work were done on time and within the estimated budget. His men were professional and cleaned up each day after the work was finished. He personally came out to go over the finished job with us and to confirm all that he had done. I would highly recommend him and we will definitely use him in the future!