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CM & Sons Roofing

Founded 1997 • With Angi since July 2008

4.5

(21) Verified Reviews

Business Details

Phone Number

Address

PO Box 188

Forest Grove, OR 97116

Description

A family-owned, local company in business for 14 years specializing in residential and commercial remodels, including decking, fencing, painting, roofing, siding and windows.

Verified Reviews

A few reviews for this pro...
David B.
1.0
04/11/2018
Call numerous times to get a quote and estimate going. They called once and said an estimator will get in touch with me and never did. I called back to find the status and never hear back. Clearly they don't want new business. I would never recommend them to any one. Will use someone else to perform the work.
Description of Work
Need cedar shake roof replaced with asphalt shingles
Category
roofing
RENEE R.
5.0
05/18/2016
unknown
Description of Work
We had our entire roof replaced. Mark is incredible - easy to work with, conscientious, and driven to make sure the customer is pleased. I would recommend his team to anyone!
Category
roofing, house painters
Suchitra K.
5.0
03/04/2015
unknown
Description of Work
I called the main office and the roofer "on the road" (Mark) called me back. We set a time of 1:30 for him to come evaluate. He was somewhat late arriving (a little past 2) but the conversation and evaluation was smooth and straightforward. He was able to do the work (few shingles broken / needed replacement). As a bonus, he also screwed down the flashing that had lifted off of the porch roof. We thought the price was quite reasonable as well. Happy with the prompt, courteous, professional service.
Category
roofing
Jayne P.
5.0
12/18/2014
.
Description of Work
New roof. Tore down to studs and replaced sub roof where rot appeared
Category
roofing
Ron J.
5.0
10/23/2014
unknown
Description of Work
CM and Sons replaced our 20 year old roof. From beginning to end everyone was very professional and easy to work. The price was comparable with other bids. We're very pleased with the workmanship and the new roof looks great.
Category
roofing
Jayne P.
5.0
09/24/2014
unknown
Description of Work
Removed existing roof and replaced. Done in two day. Very respectful crew
Category
decks, roofing
Ann O.
1.0
07/16/2014
The front man - the husband - showed up as pre-arranged, and we spent a nice hour discussing the job and chatting. He dropped a bunch of names of people he knew in town so we mentioned a name also. He claimed to know her. She later said she never heard of him. He left saying that the crew might show up later that day. If not, they'd be there by 1pm the next day. So, of course, we stayed home. No show. My husband called him, and he said they were running a little late and would be there by 3pm. No show. And, that was the last of him answering his phone or calling us back. When we called the office and spoke to the owner - the wife - she said he had received our messages and would get back to us soon. Summary: First he schmoozes us, then promises services, then no show and then no response. What was the problem? Who knows. Maybe they decided they didn't like us or maybe someone they know doesn't like us??? This is one of the problems with doing business in a small town with local small town people.
Description of Work
The provider agreed to do the job but didn't bother to show up or answer phone calls.
Category
roofing
Mark M.
5.0
06/23/2014
They did a really good job, I though he did few other things, some additional problems which I appreciate, they did a really good work, they're really nice.
Description of Work
I used them, we did a roof with them.
Category
roofing
Prithi G.
5.0
05/13/2014
It was done faily well. They were busy with other bigger projects but it was done before the winter set in. That was my goal.
Description of Work
Rebuilt the balcony and waterproofed it.
Category
roofing
Ron B.
5.0
02/17/2014
Turned out to require all new decking and some support beams. Only charged for the materials not the extra labor.
Description of Work
Tear off and new roof on Pizza Schmizza Forest Grove
Category
roofing
Cathleen B.
5.0
12/11/2013
Mark is very considerate and will make sure the finished job is up to YOUR standards!
Description of Work
Replaced hardy plank siding (due to original contractor not installing to manufacturer specifications); treated some of the house walls (outside of sheet rock); repaired rotted porch post; installed new roof and painted house and trim.
Category
decks, roofing, house painters
David L.
1.0
11/06/2013
I originally called CM out in Nov 2012 to fix my roof based on a friend's recommendation. Mark came out quickly, assessed the problem, and put in a temporary solution to stop a major leak in my garage. He wouldn't let me pay for the repair, asking me to only let him quote on replacing my roof in the Spring when the weather improved. I agreed. I called CM out again in Feb to quote a new roof. Mark took me into the attic to show me some issues, and quoted the job. The price was very competitive to 2 others I received (in the middle of 3 quotes - within $500 of each other). Then the issues started. Part of the payment was supposed to be my truck (his idea). He liked my truck, was used to having that make / model in his fleet, and knew I was selling it. He offered a very fair price, and was going to finance the balance through his company. We set a date for April to do the roof. As the time approached, delays starting to happen. He stated he was working on a large project, it had run over, and could I be a little more patient. I agreed. The delays continued, I had to keep calling to get any kind of update, and finally pinned down Mark to a date of June 18th. Since there had been previous no shows, I waited to make sure they showed up. To this day I have not heard back from CM. While Mark is a very friendly and engaging person, I am convinced they do not know how to run a business successfully. Promises Mark was making to me were discounted or disallowed by Cara. It was difficult to impossible to get a straight answer that both of them agreed to. I went out and got another quote from and quot;A New Image Exteriorsand quot;. Phil was very professional, showed up on time, did the work as promised, and was done by mid-July. I spoke to him of my previous issues, and he fast-tracked my project to get it completed before a scheduled vacation. A good ending to a nightmare with CM.
Description of Work
Initially Mark came out to repair a bad leak in our roof. He was quick and very friendly. But it went downhill from there.
Category
roofing
Mark M.
5.0
10/28/2013
They showed up on a Saturday with two crews. They tore off the old roof and went down to the rafters. Installed new plywood, felt and shingles. They repaired some dry-rot around the gutters at no extra cost. Touched up around the roof and gutters with paint and cleaned up all the mess. All of this was completed by Sunday afternoon. I am very happy with the work, and professionalism.
Description of Work
Replaced the old composite and wood shake roof with a new composite roof. They installed new plywood, roof felt and shingles.
Category
roofing
Donald D.
5.0
07/22/2013
Very well. Took about 2 1/2 days.
Description of Work
Replaced roof on house
Category
roofing
ramey D.
5.0
06/27/2013
Went as they saided it would on time on budget
Description of Work
New roof and other maintain w
Category
roofing
Teri B.
5.0
04/04/2012
We like them a lot. They did a great job. The price was low and the quality of the work was high. When we had siding install on the house, the company that did it accidentally punched holes in the roof. This company was able to immediately come out to fix it.
Description of Work
They installed the new roof on our new home.
Category
roofing
Melinda J.
5.0
06/23/2011
We are very happy with the work completed. The only frustration was in the area of communication, although we had unusual family circumstances at the time which complicated matters. I had planned on being home, but wasn't able to be, we were very happy to come home and find the work done despite our unexpected absence. More upfront/clear communication would be helpful. Still, I would highly recommend CM and Sons Roofing. They really did a great job!
Description of Work
They reroofed our house, including removal of old shingles, vent replacement, attic fan replacement, fireplace repair and beam replacement. The bid was very comprehensive and included all of these repairs for the similar price of other company's basic replacement (in other words, no surprises).
Category
remodeling, roofing, siding, chimney repair
Melody J.
1.0
05/09/2011
Estimate was twice what insurance would pay, but they were also supposed to cover a carport, and that was supposed to be included in the cost. Unfortunately I did not get this in writing. They never covered the carport. The outside of the sunroom looked good, but they left large nails hanging down inside, and the original wood was split in several places. They replaced the wood around the skylights and I have had some leakage from there. There is no leakage however from the main area of the roof, and for that I am thankful.
Description of Work
Repaired roof on sunroom.
Category
roofing

Service Provider Response

I am sorry that you were dissatisfied with our service. I am aware of your statements in your grading and some of the items were included in the work and some were not as I responded to you in letter form. I feel that I have been more than patient with you in allowing you to pay only $100 as a down payment for this job - that means that I had to pay for the materials and my employee's labor out of my own pocket at that time. I agreed to finance your roof package for $200/mo. for 15 months at NO INTEREST. You made your last payment to me on July 22, 2011. That means I carried your debt over 60 months. I feel I have been more than cooperative and patient and your grading seems unfair in light of the generosity I have given you.
CHUCK S.
4.0
11/24/2010
They were very good about the repairs and they came out promptly. They were fine. They were nice to work with. We had windstorm in December and it had blown a couple of shingles partially off. We had them replace those shingles and they did a walk around on the roof and discovered that the person who had rifted about 12 years had not put the correct kind of stuff. There were many soft parts on the roof and that was the reason why we needed a new roof. We had three people come out and replace the shingles and they were here for a couple of hours. My husband dealt with them primarily. He did complain a little bit about the cost because he thought for what they did $350 was a little too much, but otherwise he didn't have any issues. They didn't necessarily have the best prices, but that's a relative thing because we needed windows replaced too and they don’t do that. We got a combined bid from another company for roofing and windows and it was the best deal we could find. So, we think that they should get a bid that need not necessarily be the best priced. They were pretty quick in coming out and we had a couple of questions and they responded to those questions. We had a lot of workers and the supervisor came out and got the crew working and we saw that they were really competent and they didn't know we speak English and the supervisor left for a while to go check on a job that was somewhere else in the neighborhood and at that period of time (wasn't a real long time) there were some communication issues, but life in a 24th century, we don't think that it's something that the company needs to take responsibility for. They couldn't understand us and we couldn't understand them so we had to wait for the supervisor again. They were really prompt in getting on here, getting on the roof and getting it fixed.
Description of Work
We used the services of CM & Sons Roofing to do some repairs about a year and a half ago. They dealt with some leak that we had. We did take a bid from them to put on a new roof and they didn't give us the best bid. We would have gone with them had the bid been better.
Category
roofing
KATHRYN Z.
5.0
08/29/2008
This was the first time we had used their services. They did it because there was a leak and they put the new roof and and it did not fix the leak. They decided that it was the siding that was causing the leaking and replaced it for no extra charge. They even supplied the siding. It stopped the leak for several years and they came back and repaired it again at no charge. The siding job was not very good but they were very responsive and stood by their work.
Description of Work
They installed a new shingled roof on a detached garage.
Category
roofing
KRYS R.
5.0
07/14/2008
He has gone the extra mile. He added a roof onto my back porch for no charge, and he is also going to replace a fan in my bathroom because there is a leak in there and for no charge. He also is going to replace my old stove pipe on the roof. He is a small town contractor and wants everyone to like him, and he does a great job. He is a really good guy. He also offered to come look at homes I'm going to look at to check the roofs. He is also very honest.
Description of Work
They redid the whole roof, and after the winter started a hole started and they came back out to fix it.
Category
roofing

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Financing Available
    Senior Discount
    Ask For Details
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Commercial and residential roofing installation & repair, siding, windows, decks, fencing, remodeling & painting, .

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about CM & Sons Roofing

    How is CM & Sons Roofing overall rated?

    CM & Sons Roofing is currently rated 4.5 overall out of 5.

    What days are CM & Sons Roofing open?

    CM & Sons Roofing is open:

    Sunday: Closed

    Monday: 9:00 AM - 3:00 PM

    Tuesday: 9:00 AM - 3:00 PM

    Wednesday: 9:00 AM - 3:00 PM

    Thursday: 9:00 AM - 3:00 PM

    Friday: 9:00 AM - 3:00 PM

    Saturday: Closed

    What payment options does CM & Sons Roofing provide

    CM & Sons Roofing accepts the following forms of payment: Check, Financing Available

    Does CM & Sons Roofing offer free estimates?

    Yes, CM & Sons Roofing offers free project estimates.

    Does CM & Sons Roofing offer eco-friendly accreditations?

    No, CM & Sons Roofing does not offer eco-friendly accreditations.

    Does CM & Sons Roofing offer a senior discount?

    No, CM & Sons Roofing does not offer a senior discount.

    Does CM & Sons Roofing offer emergency services?

    Yes, CM & Sons Roofing offers emergency services.

    Are warranties offered by CM & Sons Roofing?

    Yes, CM & Sons Roofing offers warranties.

    What services does CM & Sons Roofing offer?

    CM & Sons Roofing offers the following services: Commercial and residential roofing installation & repair, siding, windows, decks, fencing, remodeling & painting, .