FLANNERY'S DROP BOX SERVICE INC

No problems

Even though Angie's list states that they do not charge for travel they did in my case. I was charged $50 for "being on the west side". I pointed out that the add in Angie's list states that they don't charge and the rep said they did not like Angie's list and it was not worth paying $20,000 to advertise with them. When I set up delivery of the box, the rep said that someone would email me an invoice. No one did. I was told an invoice would be dropped on delivery. None was. When I arranged for pick up, the price went up $100. I told the rep that two different people had quoted me $100 less. This rep insisted that the reason for the increase was my fault because I did not adequately describe the content of the box. Absolutely false. I actually went way out of the way to be certain to be very specific about what was in the box, sometimes more than once i n the same conversation. Extremely disappointing.

unknown

I called for a drop box and received it a day early but wasn't charged for the additional time since it was a mix-up on their end. The box was just what I was looking for and was picked up and dropped off by two very nice, professional people.

These guys were fantastic. They delivered on Saturday and picked up quickly when I called back. Delivery guy was very polite. The price was great - a low flat fee - no additional charges after dumping. I will definitely use them again and refer them to friends.

unknown

unknown

unknown

unknown

unknown

unknown

unknown

Be EXTREMELY careful that you understand the terms of the contract with this company.  We would use them again but mostly because they are one of only very few providers of this type of garbage drop box service.
They'll quote you a price for a certain size of box 10, 20 or 40 yard box.  Each box comes with a poundage of materials included.  YOU WILL go over this poundage.  Be sure you understand how much each additional pound will cost you.  It won't even be half full before you reach your maximum included poundage.  They are very honest and upfront about this added cost but it's a bit confusing if you haven't done it before as knowing how much stuff weighs is tricky.
What they WON'T TELL YOU is that there is also a charge for something called "demurrage".  It's basically a rental fee as well. So, if they drop of the box on a Monday and you take a week to fill it up they'll charge you the original rental fee, the extra poundage and something like $100-$200 for keeping it longer than overnight or a couple of days. They absolutely never mentioned this any of the times we called for new boxes.
We got 4 boxes over a month long period and paid almost $5,000!
They were always very receptive and got the boxes out on time and picked up and dropped of a box at the same time, which I appreciated.  People were polite over the phone.

unknown

unknown

This is the second time we've used Flannery's, and they've been amazing both times.  Recently, we called them on a Thursday for a Friday (holiday) dropoff.  They were there bright and early Friday morning, and their ace driver was able to drop the box right in our driveway even though we have a telephone pole somewhat in the way.  They picked it up right on schedule on Monday morning.
One tip: don't keep the container for more days than you really need it.  It may attract lookie-loos who want to dig through looking for buried treasure, and end up making a mess in the process.

unknown

unknown

unknown

This is the second time we have used this service from Flannery's Drop Box Service company and everything went just fine. We are pleased with the service and the price. I will use Flannery's again if we have need of this kind of service. I would recommend this company to anyone needing drop box service.

The person I talked to on the phone and pre-paid with a credit card. He gave me an estimate of the cost saying it was variable depending on the weight and the number of days. I thought someone would let me know what the final charge was (perhaps an email or postal response) but I have not had any indication from the company about the amount of the charge.

unknown

The Flannery team was responsive and helpful. The were able to process my request same day and accommodate a tight timeline. They were on time and I couldn't be more pleased.

This was by far the best price in town!  Twice the weight for the same price as a much smaller drop box from another vendor.  Exactly right for our needs.  Also appreciated the suggestion that we'd get the best deal if our two day rental stretched from Friday to Monday (weekend days don't count!).  The box arrived promptly at 8:00am on Friday and left about 5pm on Monday.  Outstanding.  Friendly, easy to work with, clear instructions.  Would definitely recommend.

Easy process to schedule and competitive prices. 
Delivery and pick up as scheduled. 
the entire process was very smooth and easy.
i would use them again in the future for other remodel projects.