Quality Begins at Home. We are the premiere home improvement company, with service and products that will keep you happy for years to come. Our customers receive unmatched warranties and exclusive products. We offer exclusive roofing, siding and window systems that are manufactured in America and installed by factory-trained installers, delivering the best possible result every time. DaBella Baths is our exclusive bath division, specializing in tub and shower conversions, bathtub replacement, walk-in showers and walk-in tubs. If you want to work with a contractor who is passionate about service, committed to quality and determined to delight you, then DaBella is for you! We’re ready to turn your dreams into a beautiful reality.
Business highlights
14 years of trusted experience
Services we offer
Roofing, Windows, Siding, Bath and Shower Replacement, Tub to Shower Conversion, Walk-in Tubs, Sliding Glass Doors, Gutters, Garage Doors.
Everything stared great with promises of work to be done, and price seemed a little steep but we wanted a quality product. Instillation ended up being sooner then expected which was great. Then had to reschedule because part was on the wrong truck. Ok mistakes happen. Showed up and installers didn't seem to know what the job promised. We discussed a bench in shower with sales person and it was never added. Just a little miscommunication but still frustrating. We were also told sheet rock would go up where old tub was and we were responsible for finishing it. Never happened. I call and emailed. Was told he would come back and do it. Weeks later and surprise, never came back. My husband and I plan on doing the sheet rock ourselves so we can finish the rest of the bathroom but overall I would not recommend this company. I'm still upset with how much I paid for this shower. It seems kinda cheap and flimsy but hopefully I will be surprised and it really will last a lifetime with no staining, mold, or mildew.
Description of Work: We wanted to replace our bath tub with a stand up shower and move the water line to do it.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Response from DaBella - Eugene
We're glad we could resolve this with you and are sorry this project didn't work out the way you expected and for the communication lapse. We've since made improvements so that we don't encounter this again. Thank you for the feedback.
John G.
09/2017
5.0
roofing, home remodeling
+ 0 more
I'm wait for the service. Mr Thomas was great to deal with he made so easy
Description of Work: New Shower Stall
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from DaBella - Eugene
We can't wait to get started for you! Thanks for the review.
Marnie A.
08/2017
5.0
roofing
+ -1 more
Daniel and his co-worker (can't remember his name) did a thorough inspection of my roof at our initial consultation meeting. They were very informative and gave a good presentation on the roofing product and its benefits for my home. They answered all of my questions and addressed my concerns. Further, Daniel and DaBella staff have been very helpful and supportive in the loan application process. The cost of the roof system is quite high, but I am hopeful that in the long-run the cost-to-benefit ration will pay off. The roof work has not started yet and I'm looking forward to scheduling the roof work in the near future!
Description of Work: Initial consultation and estimate for roof replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$15,000
Response from DaBella - Eugene
It absolutely will! Have you noticed the immediate impact on your energy bill? Thank you for the feedback.
Beverly B.
08/2017
5.0
roofing
+ -1 more
I was Impressed with the Salesman.Daniel Campbell very nice and took time for all my questions, he was honest and did a good job at going through this experience of buy a to quality product..Thank You.I give you a A+ overall.I'll defiantly will let others know for my opportunity of the good quality experience in my new roof coming soon...
Description of Work: A New Roof installed.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DaBella - Eugene
Thank you for the recommendation!
Karen B.
08/2017
5.0
roofing
+ -1 more
I spoke with Asher King he was very informative he knew everything about his product and the installation of that product and was able to answer every question I put to him very friendly and made the experience enjoyable Asher was very thorough in his investigation of what my roof needed I have decided to go with Dabella in consideration of the quality of their product and their proof in standing behind their product
Description of Work: I received a quote for roofing removal a new roof applied along with new gutter system
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DaBella - Eugene
We like to make sure that if you get a DaBella estimate and roof that it is the LAST time you need that kind of work. Thank you so much for your kind words.
francis P.
08/2017
5.0
replacement windows
+ -1 more
haven't had the windows installed yet but i am very impressed with the products. looking forward to having windows that will keep my house cooler as well.
Description of Work: we have windows that are leaking into the house causing the window seals to mold.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,857
Response from DaBella - Eugene
Also warmer in the winter! Thank you for having DaBella update your windows.
Karin M.
08/2017
5.0
roofing, siding
+ 0 more
work is planned and has not occurred yet, but so far working with Dabella has gone smoothly.
Description of Work: I was inquiring in getting new windows and siding. Curtiss & Joel were flexible and did not mind my taking time to contemplate the job, etc. Work has yet to be done, but I am hopeful that the project will go well. So far working with the company and representatives has gone smoothly. Bend, OR
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$30,000
Response from DaBella - Eugene
We just give you the information needed to make an educated decision. Enjoy your new roof and siding!
Debra M.
08/2017
5.0
roofing
+ -1 more
Dakota was knowledgeable about the DaBella Exteriors LLC company, We both were extremely impressed on the detail Dakota could inform us with, not only on the company, but on the products that are and how they will be used.
Description of Work: My Spouse and I were looking to have out roof replaced. Dakota was very professional in every aspect.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DaBella - Eugene
American made products with long standing warranties are awesome! Thank you for trusting DaBella with your home.
Julie W.
07/2017
5.0
siding
+ -1 more
I am looking forward to seeing the finished product. I am a little sad they don't have the shade of yellow I have always wanted, but I'm sure the color choices I get will be great.
Description of Work: I was looking to wash and paint my house. When I saw the price of those jobs I considered replacing the siding. It is more but in the long run a better choice. Jake came to my home looked around and gave the quote. My jaw dropped at the price, but with a few changes and a few sacrifices on my part I will make it work. Jake was more them willing to go over the details many times to make me happy. When we learned how to communicate with each other and understand what I wanted it went better. Good job Jake.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Response from DaBella - Eugene
That's the first time we've heard that because we usually paint with all the colors of the wind. Thank you for that feedback and the recommendation.
Patti P.
07/2017
5.0
replacement windows
+ -1 more
Dealing with this company has been excellent. They have been very supportive and have worked with me in order for me to obtain the much needed windows.
Description of Work: All exterior windows needed replacing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DaBella - Eugene
Glad we could be the solution to your window problem. Thank you!
rick R.
06/2017
1.0
roofing
+ -1 more
Was over priced. They subbed the work out ,not told that when signing the contract,the sub contractor did a bad job and DaBellas ply dumb.
Description of Work: Tear off and reroof home.
Rating Category
Rating out of 5
Response from DaBella - Eugene
Very sorry about the misunderstanding here, [Member Name Removed]. We'll focus on reiterating during the estimate that we use contractors that we as well as the manufacturer trains. We're happy we could reach a resolution with this particular issue and wish you the best.
Roger W.
05/2017
5.0
roofing, siding
+ 0 more
I cant believe the difference the new roofing and siding makes. My house looks completely different and Im very happy that everything on the outside of my house is taken care of.
Description of Work: full roof replacement, also full siding replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$34,000
Response from DaBella - Eugene
We're so happy for you and your family! Thank you for this recommendation.
Gina M.
05/2017
5.0
gutter repair, siding
+ 0 more
I am finished and am happy, I had siding, gutters and more done on my home, To be honest, we did run into a few things we were not happy with but Travis was there he always returned my calls and fixed and eased any concerns we had, He also brought other people to our home to fix or change anything we were not happy with. Its all done now and I will choose them again, Happy thank you guys
Description of Work: Siding facia trim gutters and more....
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DaBella - Eugene
Thank you for having us and for sending us this awesome picture.
Carolyn T.
05/2017
5.0
roofing
+ -1 more
Not done yet. Dakota was very polite and very informative . The products were very nice. I like the roof has a warranty for 50 years. The history of the business interesting and inspiring.
Description of Work: My roof done
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DaBella - Eugene
Thank you for the kind words!
ivy T.
04/2017
5.0
gutter repair, roofing
+ 0 more
excited to get my new gutters put on so I can stop all the leaking.
Description of Work: gutter replacement, I have old leaking ones right now.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DaBella - Eugene
Bad gutters can lead to water damage in the roof, windows, and siding! Glad we could get this done for you. Thanks for the recommendation!
Amy B.
04/2017
5.0
roofing
+ -1 more
The salesman came out to our house to assess our need. He was friendly and professional, and sold us only what we wanted. Once the crew came out to do the actual roof, they were fast and did a great job. The roof looks great!
Description of Work: Replaced roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,800
Response from DaBella - Eugene
Thank you and let us know if there's anything else you need help with!
roxy S.
01/2017
4.0
roofing
+ -1 more
Dakota and Justin came by to take a look at my roof after sitting down and listening to what products they would use for my roof I was more then confident they could take care of me.
Description of Work: roofing replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$9,970
Response from DaBella - Eugene
We appreciate the review and eagerly anticipate the completion of your brand new roof! - Quality Control | DaBella Exteriors LLC
Bob H.
01/2017
5.0
siding
+ -1 more
the work hasn't been done yet but it will be a relief to get this done so my wife and i don't have to worry about the siding any more.
Description of Work: siding is falling off because of rot.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,840
Response from DaBella - Eugene
Thank you for the review and we look forward to completing your siding project! - Quality Control | DaBella Exteriors LLC
Bob H.
01/2017
5.0
siding
+ -1 more
hasn't been done yet but I'm excited to see it get done. i have a lot of rotting lp.
Description of Work: have some siding that has been rotting more and more each year I'm excited to get this done and taken care of
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17,840
Response from DaBella - Eugene
Sounds like you REALLY needed this siding project done. We're glad we could provide a solution for you and are grateful for your review.
Stacy P.
12/2016
4.0
roofing
+ -1 more
I was impressed by Daniel's professionalism and knowledge. He was well-informed and his presentation was easy to understand. We didn't feel pressured to make a decision and Daniel even left us alone for a bit to talk about the decision privately. We're very excited to have our roof replaced by DaBella Exteriors.
Description of Work: Need to have the roof of our three story home with multiple dormers and skylights replaced.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$22,000
Response from DaBella - Eugene
We appreciate the review! And welcome to the Family! Sincerely, Quality Control, DaBella Exteriors LLC
Thomas H.
12/2016
5.0
bathtub refinishing, roofing
+ 0 more
Had a good salesperson who came to my house. Name was Jacob Wathen. He talked about Dabella Exteriors LLC and also what bath designs were available for me. He also told me what the project would cost me and when it could be done. I agreed to sign an agreement and I knew there was about a 2-3 month wait to start. The craftsman that did the project was Jacob Burrien. Took about 2 days to complete his work and what he did came out perfect. Jacob turned out to be a gifted craftsman and a polite man. I'd give Dabella an A+ grade for the product and the work they did and the results. Highly recommend them to anyone!
Description of Work: Needed new bathtub, new shower walls, plumbing, fixtures, and some wood burring in my bathroom.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from DaBella - Eugene
Thank you for the review! It was a pleasure being of service! Sincerely, Quality Control, DaBella Exteriors LLC
Steven R.
11/2016
5.0
siding
+ -1 more
The gentleman that came to my home today was very polite and professional. He took the time to explain the background of his company and services they provided. He took extreme care in the level of detail a what services I needed and didn't leave until everyone of my questions were answered to my satisfaction. I will recommend this company to anyone needing these services and even to people that don't because of the level of service and comfort I gained from this gentleman.
Description of Work: Replacing the existing siding on my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26,000
Response from DaBella - Eugene
We appreciate the review and for allowing us into your home. Thank you, - Quality Control | DaBella Exteriors LLC
Daniel W.
11/2016
2.0
roofing
+ -1 more
Justin seemed very passionate and knowledgeable. However, he seemed to come in with the intention of replacing our roof before evaluating it for wear and whether it might make more sense to do a patch. I was impressed by the company's offerings, but I did not feel as though I could trust his opinion, since his intention seemed so clear. I was also bothered by the sales approach. Rather than having an organic conversation about my needs and DaBella's products, it felt more like a slideshow presentation that I had to sit through, or risk upsetting him. He made the assumption that I would be making a down payment and paying in installments. What's more, it quickly became a game of committing that night in order to get a better deal. This tactic is a transparent attempt to not allow me to consider other options, and makes me worry about the company attempting to take advantage of me in other ways. I would recommend being prepared for this in advance, because the company seems great in lots of other ways.
Description of Work: Leaking dormer. I needed a repair or whole roof replacement, as needed.
Rating Category
Rating out of 5
value
2.0
professionalism
4.0
punctuality
5.0
Response from DaBella - Eugene
Dear Member, thank you for your review. As it is evident per your review that you did not experience the process that we train all of our reps, we sincerely apologize. We take pride in having a good name in everything that we do as a company and are very disappointed in this failure that you have brought to our attention. We value all feedback received and want you to know that we have used your feedback given earlier prior to this public posting as a training tool not just with the representative who met with you, but as a reminder to the entire sales department so that we can try make the entire process more favorable for homeowners. We are "The DaBella Difference" and the best customer service is our main goal so we do not take feedback such as this lightly and we strive to make the needed changes as quickly as possible. We visit all homeowners with the best of intentions, and in this case, being the age of your roof and the already evident leak. We also try to do the best we can to inform homeowners how we differ in the industry as well as how we may be able to help when it comes to pricing and flexibility of payments so that a potential customer can make a well informed decision. We care so much about our homeowners that we will try our best to create a way for it to fit comfortably into a homeowner's budget, whether they choose to pay cash or finance, even advising that a convenient same-as-cash option may be available if they qualify. We not only present our fair asking price that we do not and will not apologize for on the quality products, warranties, and service we offer, we also offer whatever promotion on the product that we happen to be running at the time so that the customer has the opportunity to take advantage of the best pricing we may have to offer on the product(s) they choose. We also advise a customer of their mandatory 3 Day Right To Cancel, so that if a customer does find a better option for them elsewhere, they can exercise that right risk free. We thank you for the opportunity to visit with you. Though there is no way that we can change your experience, we would consider it a privilege if given the opportunity to be of service to you in the future. Thank you, Quality Control | DaBella Exteriors, LLC
sabrina R.
11/2016
5.0
roofing, siding
+ 0 more
Very excellent. Beautiful color and quality of materials. Very fast service as well. Very professional and courteous. Will definitely recommend to friends and family!!
Description of Work: Provided excellent service and education about the products they use, how durable it is, and how it keeps your home safe from the elements. Excellent quality of materials and definitely a cost effective choice to upgrade to with excellent warranty for everything they do. Very friendly and knowledgeable about everything. Travis was awesome in explaining everything that would go on our home and how it would be done. Also very generous with time and taking into account of questions and extra things added than what the original meeting was set up for.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59,000
Response from DaBella - Eugene
We appreciate that support, thank you!
Debbie J.
11/2016
5.0
roofing
+ -1 more
Tyler Hodges, the representative, came out to check the condition of our roof. He was very friendly and easy to work with. He explained things clearly. Two features that appealed to us were that the roof is treated for mold, a big issue in our area, and that it is warrentied for 50 years and transfers to a future owner. We will see how we like it once it is replaced.
Description of Work: Roof replacement
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$19,000
Response from DaBella - Eugene
Good on you for recognizing that the mold needed to be addressed. Thank you for trusting us with your home.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Windows,
Bathtub Restoration,
Siding,
Gutters,
Kitchen and Bath Remodeling,
General Remodeling,
Handyman Services
FAQ
DaBella - Eugene is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 9:00 PM
Tuesday: 8:00 AM - 9:00 PM
Wednesday: 8:00 AM - 9:00 PM
Thursday: 8:00 AM - 9:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 10:00 AM - 5:00 PM
DaBella - Eugene accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa