About us
Our goal at Speedy Septic is to show up when you need us, address the issue at hand, but most importantly, leave you with confidence that your septic system will work properly moving forward. How do we do this? We at Speedy view education and improvement as a religion, invest in and utilize the latest tools and technology, and keep our state of the art vacuum trucks stocked with every part that could potentially be needed. 41 years and 4 generations of experience and thousands of reviews averaging 4.8 stars is the resume you want looking after your sewer system. We have live people ready to answer your call, a truck stocked and warmed up with a smiling Technician ready to roll. Give us a call now!
Business highlights
Services we offer
Septic tank pumping, septic tank cleaning, Drainfield services, Sand Filter, Diagnostics and Repair, Electrical Services, Tank Locating and uncovering, Line Jetting, Camera Inspection, Real Estate Inspections, Commercial and Residential Septic Systems, Septic System Installation and Excavation,
Services we don't offer
If it has to do with a drain and waste water, we are your company. Septic Installs
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
- 3
Assorted photos uploaded by SPEEDY SEPTIC
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 11% | ||
| 0% | ||
| 1% | ||
| 7% |
Filter reviews by service
First I want to say that the prior owner of this home did not put in adequate drain field for the size of this home or properly account for how many people would be living in this home. This is no fault of speedy septic & I do not hold them responsible for prior home owner errors.
That being said Speedy Septic did diagnose problem and installed a new drain field that was supposed to accommodate the size of the home and the people living in it. It didn't work.
Speedy suggested we decommission the current sand filter & replace it with a commercial grade filter. Again this did not work.
Our home has the capacity of over 3000 gallons of septic waste with tanks installed by speedy. Currently these tanks have been converted with the city of Portland's approval and with necessary and required permits to a holding pond situation. We currently have an approved plan by the city to connect out home with the sewer. Design took eight months to complete and an additional 2-3 months while speedy sent or took bids for work to be completed. Speedy claimed that delay was the fault of the city, claiming that design had to be submitted and resubmitted multiple times. Speedy provided no documentation of delay and very little communication with us. Whenever WE contacted speedy we were told "it's almost done" or city this or city that. Final estimate is upwards of $68000. We have not determined what course of action we are going to take.
As my wife and I run an adult care foster home from this location our options are somewhat limited. Issue will ultimately be resolved. What form resolution will take remains to be seen.
I must say I have looked on other websites and was very surprised at the rating speedy was given.
This issue has been one of incredible frustration & I posted this review in a period of venting.
While venting I did not fully take into account the cities role in this problem. Currently policy is for homeowners to exhaust all other options before they will consider homeowners to connect with city sewer. This policy is the policy of the city not speedy septic.
I have been in contact with Speedy & I am very impressed with their willingness to resole this issue after reading my posting and review. In addition I am more than happy to adjust my rating & review and look forward to working with Speedy to completely resolve this issue.
Would use again.
Cautions- to make sure you understand what is included in your bid and what is not:
1. If you know where your septic tank is, dig up the exposure yourself. I was charged $379 for them to dig up. I did it years ago and should have done it again and saved the money.
2. Reaming out the lines from distributor to field not covered in bid. Presented by Speedy before hole covered up. Another $475. Not required by Speedy but I went ahead.
3. Work to repair landscaping after they leave can be extensive. Not just the area around the septic tank but the equipment digging tracks in lawn getting to and from septic tank. I am reseeding a large part of backyard. Area where dug up is sinking a few inches and part of cottage stone wall starting to sag.
My septic was starting to back up so I needed my tank pumped very soon. Water would still go down the drains but it ran much slower than normal. I called Speedy Septic late in the afternoon. They said that they could come out that night but I had plans so I told them it could wait until the morning. Ken came to my house at 8:00 AM, right on time. He pumped my tank and ensured that there were no further problems. I highly recommend Speedy Septic. Wonderful Service and very quick!
"[member's name removed], Thank you for your kind response. We do have ongoing training that allows our technicians to quickly solve any septic problem that may arise. If the problem cannot be solved immediately, we do have the tools and resources available to get the job done right the first time. We are extremely happy that you're are satisfied with Speedy Septic. If you have any questions, please call us at 503-663-2807. Regards, Speedy Septic"
"We understand how uneasy a septic alarm can make someone feel. Our technicians do their best in arriving quickly onsite, being transparent with the situation and solving the problem at hand. We are extremely happy that you found our service valuable. Thank you for your kind response. Regards, Speedy Septic"
"Member, Thank you for your continuous support. Our office does their best to be flexible and meet the needs of our customers. We look forward to serving you again. Regards, Speedy Septic"
"[Member name removed], We sincerely apologize for the inconvenience our service has caused you. Purchasing a new septic system is a big purchase and we understand it's not the first thing anyone wants to spend their hard earned money on. Please know we took your concerns seriously and found solutions to septic alarm situations. We are now able to personalize the alarm based on usage and the system itself; where as before, the septic alarm was set on a standard calculation. Your frustration with our $150 service call is understandable. When the system is not functioning properly due to the installation, we will definitely not charge the customer. Unfortunately, we do not know the reason why a system is functioning incorrectly until we can diagnose it onsite. Please accept our sincere apology. If you have additional questions or concerns, please call us at 503-663-2807. Regards, Speedy Septic"
"[member name removed], Thank you for your kind comments regarding our response. All of our prices reflect our goal of providing our customers with the best service and highest-quality products, including our well trained technicians. We apologize for any inconvenience this may cause you. We do strive to provide every customer with true value for every dollar spent. Regards, Speedy Septic"
"[removed member name], Thank you for allowing us to take care of your septic tank installation. Our commitment to our customers is to deliver high quality service and products. We are happy you saw this commitment being executed. Let us know if you have any questions regarding your new system. 503-663-2807. Regards, Speedy Septic"
tank pumped so we called and they arrived in good time. After pumping, we discovered that the first line of the drain field was
pooling waste water and more work needed to be done to discover the problem. We paid the pumping charge of $614.00 and
the $250.00 mobilization fee for the machine to come. They arrived and started digging and opened the first box full of waste
water then moved to the end of the first line where additional water was pooling. They told me that my drain field had failed and
I needed a new one estimating the cost at $10,000 to $12,000 if the County approved a standard system. To get the process
started, they said that the County required test pits dug so they could approve the site which they could do because the machine was
already on the property. But if I wanted to wait, there was an additional charge of $250 to bring it back. It seemed to make sense
to dig the pits while they were here and also had me sign a paper that allowed them to obtain permits from the County. They told
me that it couldn't be repaired and the County wouldn't approve it.
I did some research and I would encourage everyone to do their "Due Diligence" before proceeding on any project.
I called the County for myself and they were most helpful. They faxed me the "As Built" diagrams of our septic system which showed the approved location of a second drain field if we should ever need one. Septic companies rely on these recorded diagrams and this company admitted that they should have had them before digging the pits. It was totally unnecessary.
I had 4 other septic companies to the property making recommendations and was able repair the first line of the drain
field and connect 3 new junction boxes for $1,450.00. County inspected the work while it was still open and approved the
function and design.
Do your "Due Diligence" it saved me thousands of dollars.
We were purchasing a bank owned house that needed a new septic tank installed
It was an impossible situation that Jesse made possible! I'm sure all thier employees are good but Jesse is amazing!
Jesse and his crew went above and beyond for us, we were up against an impossible time line for closing and loosing our lock in on our interest rate
They made it happen..the best part not only did they make it happen they did a great job!
They tore up the back yard to put in the tank AND then put the yard back together!
considering the amount of work done and how scared I was when I snuck in one evening,,, the next day when it was done I was amazed!!!
In moving the tank in they did crack a section of concrete (which they had warned us before hand this might be a problem) It took me almost 3 mo to get around to calling and ask them to fix it ... not only did they do a GREAT job fixing it they did it right away and had a good attitude about it!
First Class service!
There are a lot of companies out there that could take lessons from this company on how to treat a customer!
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