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ANTHONY CLEMENTS CONTINUOUS GUTTERS

Gutters

Reviews

2.83 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.8
responsiveness
2.8
punctuality
2.8
Showing 1-3 of 3 reviews

STEVE S.
10/2022
5.0
gutter repair
  + -1 more
Excellent work. Had a small project we needed help with in a remote area on Mt. Hood. They were able to get our gutters and downspours installed before monsoon season. Even made a couple of repairs that were not part of the scope.
Description of Work: GUTTER INSTALL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

brady H.
12/2020
1.0
gutter repair
  + -1 more
Buyer beware! I received a quote and start date I agreed with. The project started late. They showed up to install Gray gutters when we ordered Black. They came back a week latter and installed gutters that didn't drain and leaked. I sent videos to Tony to fix. He said he would. A week latter they came back, looked at things and left. I finally sent a text asking when he would be back to fix. Told me another month. I let him know I was not happy waiting another month for a project I already paid for and had been waiting 7 weeks already. He wouldn't return calls. But instead, went on a text rant telling me he is sick of F*&%ing customers and his F&^$ing employees and is going to fire them all! He told me i was being picky and just should have taken the Gray gutters vs. the black he quoted and I ordered. He went on with several text messages running me, my property and his employees down. (Great guy to work for). He told me just to tear down the gutters and find someone else to do the job. I have never dealt with someone so unprofessional and incompetent. Very unstable and unhonest individual. There are too many great contractors. Unfortunately I chose a horrible one and hope others don't make the same mistake.
Description of Work: Gutter Installation

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$600

Response from ANTHONY CLEMENTS CONTINUOUS GUTTERS
I'm very sorry that you are a extremely unhappy individual we tried taking care of you as a customer but unfortunately you built your own building very unlevel and your facias were not plum. You wanted downspouts where they could not be because the building was so poorly built. We tried to come back the following day and still correct your poorly constructed shed. I did say even after you got completely rude with me that we can just send the check back and cut our losses because making you happy was not possible. We offered to switch the gutters around before you started your temper tantrum. We were booked out for weeks and you wanted your mistake fixed immediately, unfortunately you hated that. I have dealt with many customers over the years years but you seem top notch in delivering a bad review full of dishonest information. You stated the jobsite was [Member Information Removed] S.E. [Member Information Removed] in Damascus. But the actual address of the jobsite is [Member Information Removed]. Also you stated the job was $600 dollars. I only charged you $395 dollars and I have the check to prove it. So ultimately I'm not sure why you jumped on Angie's List to lie and slander my company it is not my fault you do not know how to use a level.

KAY P.
08/2007
1.0
gutter repair
  + -1 more
Anthony was very friendly when I spoke with him on the phone. He provided a reasonable bid over the phone, which we were able to use in developing a budget for our project. However he was extremely difficult to reach, wouldn't return phone calls, and strung me along for over three months before it became clear that he wouldn't be able to do the job in a timely way as he had promised. When we finally got our project to a point that we could no longer wait for the downspouts to be installed and we reached him on the phone, he sheepishly said that he was over six weeks out and couldn't do the job unless we could wait. My wife was furious and called him back to complain about his unprofessional and inconsiderate behavior, but he hung up on her.
Description of Work: The work was to be replacement of several downspouts as part of a rainwater collection project that we are doing. The downspouts were to have clean out devices to allow us to remove leaves and other debris so it wouldn't go into the pipes that were collecting rainwater and carrying it to an underground tank.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$745

Response from ANTHONY CLEMENTS CONTINUOUS GUTTERS
I'm really not sure why the Karen's of the world jump on Angies list to attack and slander a business. I have great reviews everywhere on the web and have a great reputation with the state builders board with zero claims or complaints since starting this company 15 years ago. Also I have never even been to this individuals job site or home or met them, we spoke over the phone and gave them a general idea of cost. Then months later during the busy season they called me to schedule and wanted the job done immediately. Guess what we couldn't jump when they said jump we were booked out 6 weeks, it wasn't my fault they waited so long to get on the schedule. Then this individual was so rude to me so I finally hung up because I don't need to be her punching bag. If you want a quality job and good price people are more then willing to wait. We do 500 plus jobs a year and every once in awhile you get a Lemon so I guess the Lemons just always end up on Angie's list reviews.

    Contact information

    22027 SE HOWLETT RD, Eagle Creek, OR 97022


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Gutters

    FAQ

    ANTHONY CLEMENTS CONTINUOUS GUTTERS is currently rated 2.8 overall out of 5.
    No, ANTHONY CLEMENTS CONTINUOUS GUTTERS does not offer free project estimates.
    No, ANTHONY CLEMENTS CONTINUOUS GUTTERS does not offer eco-friendly accreditations.
    No, ANTHONY CLEMENTS CONTINUOUS GUTTERS does not offer a senior discount.
    No, ANTHONY CLEMENTS CONTINUOUS GUTTERS does not offer emergency services.
    No, ANTHONY CLEMENTS CONTINUOUS GUTTERS does not offer warranties.

    Contact information

    22027 SE HOWLETT RD, Eagle Creek, OR 97022