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Portland Hardwood Flooring
Carpentry Framing - Install, Carpentry Framing - Repair, Interior Trim and Decorative Moldings - Install,
About us
For the fastest response please call or text Chris at (503) 544-9154. Or feel free to send an email at [email protected] with any questions or to set up an estimate. Family owned and operated. In business since 2006. No subs used. Bona Certified Craftsman. Cost determined by the job. No travel charges - No service charges & No extra charge for after hours service. License numbers: 172563. DBAs: Oregon Hardwood Floors, Wood Floors by Design
Business highlights
Emergency services offered
19 years of experience
Services we offer
Hardwood Flooring Services.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.896 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 0% | ||
| 1% | ||
| 2% |
Showing 1-25 of 96 reviews
Chris V.
Nov 2022
Cris is an expert with wood floors. He took care of my personal home addition/refinishing and is a great subcontractor on remodel projects I complete
C M.
Nov 2022
Greatly exceeded expectations with the matching of a hardwood stain to an existing floor. The end result was a spot on match. Very professional and thorough with the job from beginning to end.
Billy S.
Nov 2022
I had a fantastic experience with Chris. His team did a great job, on time, budget and very happy with the final results.
Joe P.
Nov 2022
Portland hardwood flooring did a great job, they were efficient, had a great eye for detail and the floors turned out amazing.
Vitaliy K.
Nov 2022
Chris did an amazing job! Was very good on meeting the deadline. Showed up on time every morning and managed to keep the job site very clean. Was very professional about everything and the quality of the work he does is unmatched. I couldn’t ask for a better looking final product!
Agus K.
Mar 2021
Few years back I used PHF (Portland Hardwood Flooring) to re-polish the hardwood at my property. Cris and his crew did a fantastic job. Price was reasonable, result was top of the line, schedule was kept on time. Last year, I got another floor problem at my kitchen area, this was an engineered wood floor. Hoping to get a good repair result, I called Cris on sometime July 2020. Maybe Cris was to busy, he assigned the work to his partner, Nick. I felt that Nick did not really work attentively for this (too) small repair work. Floor installation was bad, he blamed the material. To make the surface even, he sanded the floor resulting different appearance with the surrounding original floor, looked ugly. When he left, he had not finished the work on the kitchen cabinets. What was totally unacceptable was, he sent a text message in early Nov 2020 for finishing the work the next week after. He never came back for 4 months until a texted him. No response, no explanation, no sorry or anything. I sent another email to tell him that our work relation had ended.
Response from Portland Hardwood Flooring
"I apologize that you went through this, however, Nick does not work for our company. We didn't assign the work to Nick, we recommended him to you and you hired him, not our company. I am sorry that you have gone through this, I would never recommend anyone if I knew they would do this; I am sorry that you couldn't resolve the issue with him or his work."
Podea A.
Oct 2020
Chris refinished our white oak floors on a house we just purchased. It had a yellow look that we didn’t like and Chris was able to sand it off and added Bona natural seal to give a more whitewashed look. He worked fast and gave us the look we wanted, we couldn’t be happier. We are thankful that he was able to fit us in on a weekend to do our floors so that we could move in quickly. Highly recommend
Joe P.
Oct 2020
As a general contractor, I have used Portland hardwood flooring numerous times on projects and have been very pleased with the quality and service they provide. They are punctual and reliable and i highly recommend them for your hardwood project.
Kathleen W.
Sep 2020
Portland Hardwood Flooring did a great job installing a new hardwood floor and refinishing hardwood flooring. The wood floors are beautiful.
Lisa W.
Sep 2020
Cris and his crew did a great job of sanding and matching the areas that needed patching(old air vents) and then applied a flawless finish to make the floor look brand new!
Brian L.
Aug 2020
Terrible! We built a new house and used Portland Hardwood Flooring. After it was all done a week or so later we moved in and then started noticing the scratches!! We have two dogs. Evidently Chris from PHF said it was the dogs and left when we complained. One of the dogs is a 13 year old golden with just one eye!! Not doing much activity at all. This is an oak floor with a light color, boy it looks bad. Guess you just go with Pergo as hardwood doesn’t hold up like it used to. Chris is evidently unwilling to do anything... so sad, such a nice new house and such terrible floors! We have a 100 year old house in Portland. 5 years ago a competitor added hardwoods to match the originals. This is the dark oak finish. To this day there is not a scratch, and that was when the golden was 8 and had both eyes!! Why don’t the floors from Portland Hardwood Flooring hold up after just a couple weeks? Why won’t Chris stand behind his work? We made a $30,000 mistake with Chris. Go with a competitor or use laminate.
Response from Portland Hardwood Flooring
"For those who know us and our reputation know that this review does not represent who we are and what we do. The review has many inaccuracies. In a nutshell, we were hired by a contractor to perform the work as a sub but not by the homeowner himself. After the job was finished we were asked to go and look at one piece of board that has a raised grain and some scratches on the floor. That’s when we met [Member Name Removed] (the one and only time) where he complained that the floor scratched too easily and I agreed it was scratched more than normal in such a short time. The marks were dog scratches but [Member Name Removed] didn’t want to admit that they were from the dogs and the raised grain board we came to inspect was right next to the dog bed (the picture posted here was not the completed touch-up). I took some pictures with the scratches and consulted a Bona rep. (since we used a Bona finish) to see what the cause is since the homeowner didn’t agree that his dog made the scratch marks. The rep. said they were dog scratches from premature use or traffic (the finish was still in the curing process when they had the dogs on the floor). The project was also not $30k, but $19K, which yes, is still a chunk of change, but inaccurately describing the job (the contractor assured me he didn’t charge the homeowner extra for the project. I will try to attach a pic with the estimate). With this review and others [Member Name Removed] is trying to bully us into fixing a problem we did not make and is unwilling to assume any responsibility in the matter. We will do our best to go above and beyond to help our customers with problems and issues with their flooring but we draw the line when a client undermines and bullies a contract that was followed and agreed on by jumping online for a smear campaign"
Mark M.
Mar 2020
We engaged Portland Hardwood Flooring as part of a major remodel project for our home. Portland Hardwood Flooring helped us address and remediate significant quality issues from failed work with a prior hardwood flooring contractor that did not deliver. Cris Sacara at Portland Hardwood Flooring was great to work with from the start of our project to its finish. Cris’ great demeanor and patient approach helped us to determine the best options to not only fix serious quality issues but also discover how we could get the floors we always wanted and now love. Cris recommended a range of finishes and stains that really brought our floors to life and really work with our lifestyle. Cris and his employees were always great to work with. They were prompt, worked with our schedules while also helping to keep our project moving to be completed as soon as possible. It has been over 7 months since the completion of our project and we continue to love these floors every day!
Ted D.
Jan 2020
The work was done with exceptional professionalism.
LYNETTE P.
Oct 2018
The work is brilliant! Thankful for the talent, professionalism and hard work of Chris, Nick and Patrick. Our project was to extend existing hickory hardwood flooring to the entire lower level. This included 43 linear feet that needed lacing to match up with the existing ... a huge amount of linear feet! This project took a lot of hard work, and a lot of know-how — so glad we found the perfect company to take this on! The finished floors looking incredible. Wow! Thank you so much.
Caleb M.
Jul 2018
Excellent. Chris and his team did a great job and the floors look amazing. They worked with the existing inlaid wood and it looks great. He even fit us in on a tight time frame to accommodate open house showings. Great communication and meet all expectations.
Reilly G.
Jul 2018
Great. We did not want to have to redo the entire kitchen just to blend in several spots along the edges. Cris warned us the match would not be perfect, but it nearly is. Certainly good enough for our eyes and satisfied our desire not to have to refinish unaffected portions of our flooring.
Robert L.
Jun 2018
Excellent service and excellent work product. Chris's crew dig a great job on our older, weathered wood floors. They look brand new. And Portland Hardwood flooring also came it close to the best price amongst the 4 bids that we got for our project.
Janice H.
Mar 2018
Cris and his crew removed carpets and subfloors in my home and replaced all with hardwood. If I could give them 10 stars, I would do so. Cris is clear in his communication, professional, and is a true artist in his craft. He began on schedule and finished on schedule, and he replied to every question of mine immediately. He made the entire process as painless and efficient as possible, and left me with clear instructions on how to care for the floors into the future so that they look as beautiful decades from now as they do today. The floors are absolutely perfect.
CAROLYN Z.
Mar 2018
It was great. They did a super job matching the old floor with the new floor
Lacey P.
Mar 2018
Good communication, very professional, and the quality of the work was great! I would definitely recommend them!
Sandy T.
Feb 2018
Cris and his crew were great, very timely and took care of the floor well. We were very impressed with the results.
Harlan B.
Feb 2018
The process of connecting with Cris to obtain a proposal was easy. We found him to be professional, knowledgeable, and trustworthy. On the day work was to begin, his worker showed up right on time and was very polite and professional. The sanding part of the job was well done, with plastic sheeting put up to contain the dust. And the refinished floors turned out great – we are delighted with how they look. The prep work could have been better as the base boards and carpet on the stair landing were not masked prior to staining, resulting in the carpet on the stairs being stained. Fortunately, it is older carpet we knew we would eventually have to replace. In fairness to Cris, it was one of his employees who did this; and Cris took 10% off of our bill for this, and he was very apologetic. Were it not for this, the rating would be an "A" instead of a "B". In any event, I would hire Cris and his company again as our floors are beautiful!
Howard B.
Feb 2018
The work was excellent and everything went well. We really appreciated the fine work of Nicholas and Patrick. They always came on time and worked long hours. The total project took 6 and a half days. Chis' work on the stairs was also excellent.
Vicki H.
Nov 2017
Cris was responsive from the first text message sent. He was very professional. He put in beautiful Hickory floors and finished and stained them. He was fabulous to work with and got the job done sooner than we had expected. Customer service was A++++
Robert N.
Nov 2017
The Nick and Nick team came to do the sanding and first refinishing coat. They were very professional and tidy. Cris came to do the follow up buffing and second refinishing coat. The project took about 3 days. Cris was helpful and prompt at keeping the project on task. The floors look amazing. We would definitely hire Cris again for our floors.
Licensing
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FAQ
Portland Hardwood Flooring is currently rated 4.8 overall out of 5.
Yes, Portland Hardwood Flooring offers free project estimates.
No, Portland Hardwood Flooring does not offer eco-friendly accreditations.
No, Portland Hardwood Flooring does not offer a senior discount.
Yes, Portland Hardwood Flooring offers emergency services.
No, Portland Hardwood Flooring does not offer warranties.