Power Buick GMC Volkswagen

Wish I could leave a positive review as this is the closest dealership to my house but my experience with their service department was terrible. Took my car in for its scheduled maintenance, and the gentleman that scheduled my appointment was fantastic but that's where it ended. After spending almost $600 with them, they tried to upsell me an additional $300 in unnecessary services using scare tactics that were nothing more than lies. They claimed that injector service was required every 30k miles and that due to Oregon's "unregulated" diesel it was even more imperative to have it done. A) it is not a required service on VW factory maintenance at 30k mile intervals and B) Oregon's diesel quality is regulated. Also that tire rotation that's a part of the 50k mile service...never happened. The final straw was discovering that they had spilled AdBlue DEF fluid all over the carpet of my trunk and left it to crystallize. After 4 half hearted attempts by their "service manager" to clean it, there is still DEF in the carpet. So if you want a service department that tries to scare you into unnecessary services and will leave your car a mess, and leave you needing to spend more money elsewhere to finish the job you paid them for and clean up after them, this is your place.