Honest-1 Auto Care Clackamas

Auto Service, Auto Tires, Auto Radiators,

About us

Honest-1 is the nation's only Eco-Friendly Auto Care chain. We offer a full range of automotive service and repairs. Along with providing the best service, Honest-1 wants to ensure our customers are thoroughly educated on the systems and services necessary to keep their vehicles in the best running condition possible. We stand behind a 24month/24k mile nationwide warranty. If you have had your car serviced at Honest-1 Auto Care please fill out our customer survey. Select an individual service to find more information about the service and how these services affect your vehicle's maintenance and the impact they have on our environment. Award winning.

Business highlights

20 years of trusted experience

Services we offer

Auto AC & Heat Repair, Auto Inspections, Auto Repair, Brake Repair, Check Engine Light, Clutch Repair, Emissions, Engine Repair, Oil Change, Timing Belt Replacement, Transmission Repair, Tune Up, Wheel Alignment & Tire Sales.

Services we don't offer

Auto Body Repair, Auto Painting

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.743 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
9%
3
7%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.7
Showing 1-25 of 43 reviews

Kelly L.
11/2017
5.0
auto repair
  + -1 more
Very well. They were both faster and cheaper than Sears. I will give them an opportunity with my future repairs.
Description of Work: Oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

marc H.
03/2017
5.0
auto repair
  + -1 more
!the did exactly what they stayted in the coupon i received in the mail.very happy no b.s like i get from there competition.
Description of Work: oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24.95

Tim G.
12/2015
5.0
auto repair
  + -1 more
The original price quote was over $400 but they discovered that the kit they ordered already had a new thermostat in it so the final bill was less than the quote. Most shops would have just charged the original quote. I think I've found my auto mechanic!
Description of Work: I had a coolant leak. They diagnosed the issue determined it was the thermostat housing and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Randy C.
07/2015
4.0
auto repair
  + -1 more
Not so well. After I limped over to the toyota dealership for supposed warranty replacement of my hybrid battery, I found out it was not actually covered. They wanted to charge me $3500!! I called Honest-1 back and requested an estimate for them to replace the battery. They told me it would be awhile to come up with an estimate. While waiting, I called five other shops, all recommended by Angie's List, and got the best estimate from 1st Choice, just down the block from Honest-1. I called Honest-1 back and told them not to bother with an estimate.
Description of Work: I drove my 2005 Toyota Prius to their shop with an engine warning light. After four hours, they called and told me the hybrid battery was the source of the warning and that they would have to remove it to do some testing. Two hours later, they called again and told me it was dead. They took the initiative to call the local Toyota service department, and told me I was covered under warranty. They charged me $500 to tell me the battery was dead!

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

$500

Robert M.
02/2015
5.0
auto repair
  + -1 more
Very easy to communicate with. My wife did not have the BIG DEAL coupon...their people found the info through our Angie's List emails and made it comfortable for my wife. Very good communication on what was needed.
Description of Work: Oil change...great service to fit us in on our schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

Kris M.
09/2014
5.0
auto repair
  + -1 more
Check engine light went on. They quickly diagnosed and fixed what they could- a few other unrelated problems. Car has to go back in once parts arrive for engine issue. Nicely done!
Description of Work: Engine light check

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

Response from Honest-1 Auto Care Clackamas
Thank you for letting us be your car care place! we truly appreciate your kind words! Any questions concerns feedback feel free to call 503-655-4404 Thanks again Karl Store Mgr.

melissa S.
06/2014
5.0
auto repair, car tires
  + 0 more
Honest-1 is awesome. They are very prompt and very courteous. They care about their customers too.
Description of Work: Honest-1 Auto Care Clackamas did a tune up and I had new tires from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Honest-1 Auto Care Clackamas
Thank you thank you thank you ! :)

jerry S.
05/2014
2.0
auto repair
  + -1 more
"shop supplies" or "hazardous materials". To add insult to injury, they actually charged me for this erroneous diagnosis when the other places never charged a penny to look at my vehicle and give me a reasonable estimate. Their name "Honest One" is a huge misnomer.
Description of Work: I asked for an estimate and explanation of what needed to be done to my vehicle to correct misalignment and metallic clanking noises in the steering mechanisms. They supposedly put my car on a rack and determined that it needed both tie rod ends (ends only) replaced. I had already been to two other places and knew what needed to be done and it was not tie rod ends. My vehicle needs both lower control arms replaced because of cracked bushings. I was even allowed to see the problem with my own eyes. I have done a fair amount of work on cars myself and I agree that tie rod ends would not have taken care of the problem. I am angry that they misdiagnosed my problem and assumed that I would not know the difference. On top of their misdiagnosis, they wanted to charge me for" shop supplies" and" hazardous materials" which would not have been necessary. They also wanted to change my power steering fluid which does not need to be changed. That was not part of the "

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$29.95

Response from Honest-1 Auto Care Clackamas
[Member Name], Sorry to hear about your recent experience at our shop! We where not trying to mislead you in any way and we provided you with our honest opinion of what the car needed! Every time a car comes in for any reason we look it over and do a 21 point inspection and during that we discovered that your power steering fluid was Contaminated that is why we mention to you the power steering flush, not to take care off your alignment. Shop supplies is a standard charge at any repair shop and it goes towards recovering cost for the floor mats and seat covers that we use in the vehicle. Jerry I would love to look at that again for you to see if we missed those bushing on your control arms. Lets us know when can we help you Karl

Michael P.
03/2014
5.0
auto repair, radiator service, car tires
  + 1 more
This is a 1996 Jeep With 85,000 miles on it. Had not been serviced in at least 2 years. They gave me a to-do list that totaled around 450.00 but told me it could be done over the next year. There was more done, but I am not a mechanic so I am drawing a blank. I dropped it off and it was ready the next day. Only thing I can say I wish they had done was vacuum and clean the windows and replace the wind shield wiper blades. My guy in DC always washed and vacuumed for me. I know it is why I took it to the shop, but it is always nice to ride off in a clean car that runs 100% better than when I took it in. I am very pleased with their work.
Description of Work: Water pump, gaskets, wires, flushed the radiator, same with the oil, plugs, complete tune-up, rotated tires, checked for all issues.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Honest-1 Auto Care Clackamas
Thank you very much!

Susan R.
03/2014
5.0
auto repair, car tires
  + 0 more
It was great, they were very nice and did a thorough job. I had a couple of transmission hose leaks, they were nice enough to let me know that it was still under warranty and I should take it to the dealership to get it fixed. I really appreciate that honesty.
Description of Work: Tire rotation, oil change and engine check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59.99

Response from Honest-1 Auto Care Clackamas
Because of people like you we are able to spread the word on our business ! Thank you truly Karl

KAREN J.
01/2014
5.0
auto repair
  + -1 more
Excellent work, done within the time given (about an hour).? Wonderful waiting area.
Description of Work: Brake job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Honest-1 Auto Care Clackamas
Thank you for your kind words :) . Looking forward on taking care of your car needs down the line. Sincerely Karl

Chrystal M.
12/2013
5.0
auto repair
  + -1 more
Great People; honest and very professional
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Mark S.
11/2013
5.0
auto repair
  + -1 more
Oil and Filter Changes, check fluid levels, front brakes.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Lauren B.
09/2013
4.0
auto repair
  + -1 more
Honest 1 was very professional but I was a little taken back by the cost. I thought it was a little high for all 4 brakes to be changed. I no longer work in that area so I will probably not visit again only for that reason.
Description of Work: Provider changed my brakes

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Karen C.
08/2013
5.0
auto repair
  + -1 more
They have taken really good care of our cars. They do a very good job. I have no complaints. They are very friendly down there. They are quick with their inspections as well. If you have to leave your car, they will drop you off at home.
Description of Work: They do our auto service. They have done oil changes and fixed the A/C.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Rick H.
08/2013
5.0
auto repair
  + -1 more
They do good work. I feel like they live up to their name.
Description of Work: I go there for standard auto service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kassie A.
08/2013
3.0
auto repair
  + -1 more
We were not very happy with their work. My sister had a major part issue in her car. They put in a reconditioned part, which failed her. When she initially went in to have the part fixed, they did not inform her they did not have the part before she got there. They did routine work for me. I feel like they do not live up to their Honest 1 name. They are not very professional. A couple of times when I had my car in, they did not reset my mileage and I had to take the car back in to have it done.
Description of Work: They have done work for me and my sister.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$150

DARROW C.
08/2013
5.0
auto repair
  + -1 more
I have been using them for 2-3 years. They have reasonable pricing they are close.
Description of Work: I went there for an oil change.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35

WILLIAM B.
08/2013
5.0
auto repair
  + -1 more
They do a great job. It is a nice facility. When they schedule an appointment they kept to it. They give you free drinks, have free internet access with two computers to use, and they have great customer service.
Description of Work: I took my car in for an oil change at my 3,000 mile checkup. I use them regularly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason M.
08/2013
5.0
auto repair
  + -1 more
They did a good job. I was happy with them. I came with without and appointment and they helped me right away.
Description of Work: They helped me out with my coolant system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James M.
08/2013
3.0
auto repair
  + -1 more
They missed a corroded battery terminal and wires. It was a design fault in the car and it cost me $175 to replace. That is why I did not currently go them anymore.
Description of Work: I took my car in for service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Dan T.
08/2013
4.0
auto repair
  + -1 more
I had with no problems with their work, they are just too far out.
Description of Work: We used them for standard auto care.
Rating CategoryRating out of 5

melissa S.
08/2013
5.0
auto repair
  + -1 more
I take all my cars there. They are really good. I like them and trust their work.
Description of Work: They do everything I need done on our cars. Balancing, oil changes, timing belts, A/C fixed, you name it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul K.
08/2013
5.0
auto repair
  + -1 more
From what I heard, the work was done great. She said she had no problems since.
Description of Work: He did some work on my daughter’s car.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom S.
01/2013
5.0
auto repair
  + -1 more
Recently moved to Portland and came upon a heavy rainstorm. Pulled into Honest 1 with bad blades. They were immediately replaced for an outstanding price. Other misc. work was also done and the owner even called making sure that the service provided was to my satisfaction. Can't beat that!! I will definitely go back again.
Description of Work: Wiper blades and misc service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Response from Honest-1 Auto Care Clackamas
Thank you For giving us a chance to serve you!
    • 1(current)
    • 2

Contact information

15653 SE 135th Ave, Clackamas, OR 97015

http://www.honest1clackamas.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Tires,
Auto Radiators,
Auto Transmission,
Auto Inspections,
Auto Towing,
Auto Mufflers

FAQ

Honest-1 Auto Care Clackamas is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Honest-1 Auto Care Clackamas accepts the following forms of payment: Discover,Financing Available,MasterCard,Visa
Yes, Honest-1 Auto Care Clackamas offers free project estimates.
Yes, Honest-1 Auto Care Clackamas offers eco-friendly accreditations.
No, Honest-1 Auto Care Clackamas does not offer a senior discount.
No, Honest-1 Auto Care Clackamas does not offer emergency services.
Yes, Honest-1 Auto Care Clackamas offers warranties.
Honest-1 Auto Care Clackamas offers the following services: Auto AC & Heat Repair, Auto Inspections, Auto Repair, Brake Repair, Check Engine Light, Clutch Repair, Emissions, Engine Repair, Oil Change, Timing Belt Replacement, Transmission Repair, Tune Up, Wheel Alignment & Tire Sales.
Auto Body Repair, Auto Painting

Contact information

15653 SE 135th Ave, Clackamas, OR 97015

http://www.honest1clackamas.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM