BAKER TAX & ACCOUNTING, PC
About us
We are a firm of professional accountants with over 22 years experience in taxation and other accounting services, serving individuals and businesses in a variety of industries. Our office is conveniently located off I-205 in Clackamas and we service the entire Portland Metro area.
Business highlights
Services we offer
Business Consulting, Income Tax Return Preparation - Individuals, Partnerships, S-Corps, Schedule C business owners, Tax Planning, and Bookkeeping
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 9% | ||
| 0% | ||
| 1% | ||
| 0% |
"[Member Name Removed], I'm sorry you feel the fee of $295 was high but you have paid the minimum fee the last three years with no issue and gave us an A rating last time with no concerns. My fee is always disclosed up front so there are no surprises. Tax returns are not prepared by a computer. We use a very expensive software but it takes a trained staff person to enter all of the information and a licensed accountant to then review it. I feel it's important for people to understand there is quite a bit of training and education involved for our licenses and were are not simply tax preparers at one of the national tax services you see on TV."
I chose Baker Tax & Accounting because of their rating on Angie's List (all A's). While Tammy was very professional, there were a few hiccups which is why I am giving them a B. First of all, I called once and was assured that I would get a return phone call. I did not. They seem a little overwhelmed. Then my W2 was misread and my vision/dental premiums were entered incorrectly as a tax which would have cause me to get $600 less on my return. It was corrected but I expected a tax expert to know what the tax codes stand for. I ended up having to look it up myself which is why it got corrected. Lastly, my state taxes were entered incorrectly. I received about $250 less than I was told to expect due to errors in the way the data was entered. Again, not a huge deal but when I pay a professional, I really don't expect these sort of issues. I will probably go elsewhere next year. I don't usually rate but I feel like people looking for a service on Angie's List who make a decision based on rating need to see the less than perfect ratings too.
"Yes, an error was made but it was corrected before the return was filed. The W-2 was not a misunderstanding of "tax codes." It was improper codes used by the employer for items not typically listed on a W-2. The change in state tax was related to the kicker refund not calculating correctly which we fixed. We pride ourselves on excellent customer service and the issues were discovered and fixed prior to the return leaving our office and being filed. And yes, hiccups can happen to anyone because we are still human and it's a busy time of year but again, the issues were corrected before the return left our office so nothing was filed incorrectly. Hopefully you will choose to work with us again as we have a very high client retention rate based on our service and knowledge."
We were not real happy with our other tax preparer so I decided to look else and I am glad I did!!
Very easily and competently completed due to Baker Tax & Accounting, thank you Tammy, Will use you in future and will recommend you and your Company to everyone! Wish we had found you years ago.
Thank you being so timely and responsive!
Gill and Tony Brennan.
Licensing
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