Apex Roofing

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We were both pleased.

Overall, very well. My brother is a general contractor and he had a friend of his look over the bids. Apex's bid was almost spot-on for what he would have charged. Also important to me was availability. We are doing some other work around the house and Jeff scheduled us around that. His crew was courteous and professional and they cleaned up everything before the left. I only gave a B grade on price because there was another bid that was significantly lower... I have no way of knowing how that would have played out had I chose that contractor.

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They were great. They were professional. They did a good job. We could rely on them. They cleaned up after they were done. Their price is probably a C compared to other ones we checked with. The product was a little bit different. He was willing to come out and do some other stuff for us. He was very responsive.

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I met with Jeff, the owner of it, and he sat down and talked all about it before he even started. He came out like everybody else that I had come out, gave me a bid, and walked right through it. He did not ask for any money out front like some of the other companies did. He was willing to meet me on my time whenever it was possible. I had to make appointments with the other guy and a couple of them I had to call a couple of times to find out when they were coming. I just like his personality. Me and wife both like him so we went with him. I had something that they should have caught. They came out, looked at it, and said that they did not know why they did not catch it, but they fixed it within two days. For somebody doing the same thing, most of them with their bids came to $2,000 to $5,000 more. Then, he run into problems and told us what it was going to cost while the other guys were already hiring and that was not putting in it any of the materials. He did it on.

The gentleman arrived to evaluate the job and submit the cost of repair on the date we requested and at the time we scheduled. We were given options on ventilation, and newer fans. Explaining the difference in costs for each item. Varieties of different shingles and colors to choose from were shown to us. Professional, friendly, accommodative to our pets. At the end of each day they were very through in cleaning all debris from days work. No evidence anyone had been around our property. Our gracious neighbor allowed the usage of her driveway, and the crew were very thoughtful in making sure her property was cleaned each day. Choosing this company was based upon their integrity, honesty, with no hidden fees. Continuous effective communication between the staff and all involved with the roofing process, creating a smooth transitions when something unexpected came up. Last day a complete final inspection allowed, both contractors and resident to ensure the work was completed to everyones' expectation, before payment was given. Their service in the future would be used again for our needs. Details of the process of reroofing were explained each day, so that we were aware of what was being done, as this was our first experience with a roofing company and we are very impressed.

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Everything went as explained to us. We ran into an issue with some wood replacement though. But the team replaced it very quickly. It was obvious they have done this many times before. I looked at the wood that was taken off and couldn't believe that that part of the roof didn't fall in . They worked hard and got the job done. The team was also understanding of the four children we have and made extra sure of the safety for them below. Thank you Team Apex Roofing!

GREAT - By the time I got home from work around 3:30, you would never know a roof was being put on.  The work area was spotless.

All contact with Jeff Thayer (the owner) and his entire crew has been very positive.  I would do business with Jeff on a handshake.  When he and his crew replaced the roofing, they went above and beyond what would normally be required.  For example, they used a woven waterproof fabric in lieu of normal felt paper for the underlayment and re-nailed the sheathing without being asked since the original builder did not do a good job of it.  They showed up on time every morning, were friendly and courteous and cleaned up the job site each evening.  In addition, hey painted all the vents and pipes to match the new roofing without being asked and at no extra charge.  After the job was complete, they retrieved every nail and staple that had fallen to the ground with magnets.  Even though it had been 4 years since the roofing job, Jeff responded within 24 hours to my request for help in blowing out the gutters this Fall, as our regular gutter blower had had his hip replaced. 

Apex Roofing came out & accurately estimated the likely tasks needed to be done, the amount of time required, the likely scheduling and the costs.  Because our roof is relatively simple (only 2 planes) and small (2,000 sq ft), they thought they could probably squeeze it in between other jobs, in spite of this being their busiest season.  They were polite & professional, and cleaned up extremely well after each day's work.  After the bulk of the work was done, Steve came out to finish a couple tasks that had not quite been completed (picking up the rest of the nails & clearing the vents under the eaves). 
I only wish that SOME roofers would start providing their employees with health insurance, pension plans, paid vacations and sick leave.  I like to vote with my dollar, and would've preferred to go with a vendor that treated his employees like the hard workers they appear to be.  But alas, apparently no local roofing company does this.  None from which I got estimates did.  Any company that does so will certainly have a higher overhead, but can probably expect less turnover and more patronage from customers like me.  And ultimately should feel better about how he's treating his people.

Job Site was at Fort Klamath on the shores of Agency Lake where you can have high winds and foul weather any time of the year including summer.   House was under renovations which included new exterior siding on third floor Master Bedroom and installation of Chimney Pipe Box over 6 / 12 Open Beam Ceiling, and repair of Oiled Wood Eves and Barge Rafters.
Apex worked very well with the carpenters by returning several times to do roof work as the carpenters finished each portion of their job. When rain / high winds threatened, Apex made special trip to Fort Klamath and installed the metal roofing on entire roof, then returned after the rain and removed portions of the roof so the Carpenters could finish their job.
Apex designed Metal Roofing Wrap to go around the massive Barge Rafters that is exposed to the wind and weather coming off of the Lake to protect the wood from damage.
Last month when a leak developed in the sky light over the dining area, Apex returned and checked the sky light. After determining it was not the roof leaking, but the sky light, Apex made a temporary repair to stop the leak until a Glazer can repair the sky light. Apex did not charge for the repair.
I give these guys all A's on the way they worked with the other contractors and for doing a superb job.

Good job-this is an old place so they did a tear off of the old roof and installed new plywood sheeting on the roof before installing the new roof.  Overall good job and I am happy with the work product.

I called APEX ROOFING to get a price on reroofing our house. Jeff came out walked the roof, and made a couple of suggestions. He had a price and schedule that I could live with. The roof and gutters look GREAT.... We have a couple of rentals and have had APEX ROOFING come out and put a new roof and gutter on one and new roof on the other.I would use APEX ROOFING again, and recommend them highly.

The estimate was given promptly and the work was done profesionally and courteously. I would recommend this company.

They were sensitive to our tenants. They are very ethical and hardworking.

A very thorough inspection of my roof was done when Jeff came out to give me a bid – he even went into my attic which none of the other contractors did.  He also took photos of the top of my roof, another thing the others did not do.  Jeff was always available by phone for any questions I had, and he is a very honest man and extremely easy to work with.  The price was very reasonable.  Everything was explained so well, the type of ventilation systems, good quality shingles and why they use the brand they use.  I was given information the other contractors failed to give me, such as who to call to verify the company’s licensing and history of work-related problems, if any, etc.  The crew was wonderful – each man very polite and not a single tree or plant was harmed on my property, which is really amazing to me because I have quite a lot of landscaping going on at my place. Work was done just as promised. I was also amazed at how clean the property was at the end of each workday.  The job was completed sooner than I had expected and the finished product looks so wonderful – like having a new home!  I have not one single complaint about Apex Roofing – they are really exceptional.