REIGN ON ROOFING

"For those considering using Reign On Roofing. I have tried many forms of advertising over my almost 19 years of business. I was excited at the opportunity to work with Angie's List. I paid Angie's List a good amount of money to be "upgraded" to a premiere provider(ensuring me multiple opportunities for work in their words). I have been utterly disappointed with this program. I have received very few leads and would never pay for another program Angie's List promotes. They've even had some surprises that I didn't know until I had discussions with potential clients. I contacted Angie's List to discuss these issues and asked what my ad looks like but the link they gave me never worked. They told me I can't even see the ad you see without paying for the additional member fees. I consider this to be bad business if I'm already paying them to advertise. They have recently put together a "performance" rating that says my response rate to customers is below their standards. I found out this performance rating is only enforced with companies who pay for the upgraded service. In other words, you as a customer, can get someone who is less qualified than Reign On Roofing because they aren't held to the same standards but you don't know this as members. I would hope that makes you as frustrated as it does me. As a business owner who has worked hard to establish a reputation who prides himself on accountability and integrity, you can see why I am highly disappointed with this rating system. If I have no leads to upgrade this rating, I'm stuck with these bad reviews Each lead I receive I call within 24 hours as a respect to Angie's List but I guess that isn't good enough. I have contacted Angie's List multiple times to discuss these issues. I've come to the point, I'd rather be removed than risk my reputation with this company. Unfortunately I guess I can't be removed. I've served throughout Central Oregon 19 years and have many more referrals than Angie's List can provide. If you are seeing this poor rating please call me, I'd be happy to share these with you. It's unfortunate because I truly believed Angie's List would be an advertising option I could work with by the way they promote themselves on their commercials. I've either found my Angie's List representative or maybe the company as a whole doesn't share the same values behind the scenes."