OVERHEAD DOOR COMPANY OF CENTRAL OREGON
About us
Overhead Door Company of Central Oregon employs the most experienced team of door technicians in Central and Eastern Oregon ... 12 professionals with over 180 years of combined experience in the door industry. We are a member of the International Door Association (IDA), and we are the only door dealer in Central Oregon that is accredited by the Institute of Door Dealer Education and Accreditation (IDEA).
Business highlights
Emergency services offered
45 years of experience
Services we offer
Sales, and central vacuum systems. Custom wood doors are built on site by our master carpenter. We service and repair ALL makes and models. Same day service is available in most cases. We also offer 24-hour emergency service., and service of overhead doors, dock equipment, fire doors, gate systems, hangar doors, installation, openers, security grilles
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.830 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 30 reviews
Andrew D.
Sep 2020
Tech was punctual, efficient and thorough. Replaced both springs and lubricated them.. our door works like new! Also had a problem with one of my remotes and James fixed it for no additional charge.
Bruce D.
Apr 2017
Perfectly. Repair was successful and maintenance considerably quieted the sound of the doors going up or down.
Vince R.
Apr 2017
good, no problems
Rachel W.
Nov 2015
.
Rachel W.
Nov 2015
unknown
Don G.
Aug 2015
unknown
Ron V.
Aug 2015
They came out when they said they were going to.
Linda B.
Jun 2015
.
Jennifer R.
Jan 2015
I called on a Thursday and was able to get an early appointment on Friday. James arrived on time and was very courteous and professional. He installed the keyless entry box right where I wanted it and explained how to use it. He also programmed two openers and serviced the door. I told him the door had been "sticking" often during opening. He adjusted the track and it has not stuck again. (Thank you!) I would definitely call the Overhead Door Company again if I had a problem, and I would highly recommend them to others.
Bonnie W.
Jan 2015
unknown
William H.
Dec 2014
They were prompt, professional, quoted the price ahead of time and the two men were very pleasant to deal with. I would definitely use them again.
Kazuya M.
Nov 2014
We called them and was able to set up an appointment day and time. They called when they were on the way and notified me when they realized that they were going to be a bit late. So, I thought they had very good communication. After the they arrived, I was told what was wrong and how much it would cost. They had all needed parts and the job was done very quickly.
Response from OVERHEAD DOOR COMPANY OF CENTRAL OREGON
"Thank you very much for your positive review. I am very happy to hear that your door was back up and running following our service. However, I am slightly perplexed by the grade you have chosen to give us for our service. Hopefully, your positive comments accurately reflect your feelings and the grade of "F" was an error. If, for some reason, the grade is not an error, please contact our office to discuss any concerns you may have. Thank you ~ Marcy Graham, Vice President (541) 389-3667"
Ken A.
Sep 2014
unknown
Pamela H.
Jun 2014
unknown
Tim C.
Apr 2014
unknown
Emily M.
Mar 2014
All went smoothly and quite fast. Technician was courteous and competent. The door had not been serviced in some time. Only downside is that now it makes a strange noise when beginning to open or close. The noise was not present before the service. It works fine though including the new keypad.
Response from OVERHEAD DOOR COMPANY OF CENTRAL OREGON
"Thank you for taking the time to review your experience with our business. However, we would have preferred to hear that your door was making a new noise following service directly from you. Unfortunately, we cannot help unless we know there is a problem. Consequently, we will be contacting you directly to set up a time to look at your door and hopefully determine the source of the noise you are hearing. Our goal is to make sure that doors are safe and our customers are happy! (March 9, 2014)"
Marquita H.
Feb 2014
Excellent service and friendly, courteous servicemen. Calls were returned promptly, and the work was done in a very efficient manner. I am very pleased!
Chris M.
Feb 2014
unknown
Steve C.
Dec 2013
Did the job when it was scheduled.... and at the price they quoted (no up-selling).
They were the best priced (yes they even beat costco) and they were quality doors with a professional installer.
They were the best priced (yes they even beat costco) and they were quality doors with a professional installer.
James A.
Nov 2013
unknown
Greg H.
Oct 2013
great
Irene L.
Sep 2013
I chose this company because they are service oriented...several years ago I had a problem with my garage door not opening. While. 2 other companies wanted to come right out ($$), Overhead suggested I check for a GFCI switch in my garage. I found it (to my surprise), flipped it and ......the door worked! I promised them they'd be my 1 st call in future, they were and performed very well.
Amanda M.
Sep 2013
First thing the next morning an employee showed up, looked over the door and assured me of not taking long to fix the problem. The door was tilted and when I used the manual cord it would only go down 3/4 of the way. The door was also off the track and one of the rollers had popped off. He quoted me a price and sure enough within 40 mins the door was running smoothly. I recommend this company to anyone that has problems with their garage door. Actually it was my neighbors that recommended Overhead Doors that got me to make the call.
Karen W.
Apr 2013
Shop garage door cable had come off the spool rendering the manually operated door inoperable and trapping our vehicle and my husband's mobility scooter inside. Called Overhead and they were able to send a technician out within hours. Ron fixed the cable and adjusted the tension, realigned the door, straightened the guide rails, and generally tuned everything up. The door works better now than it ever has. We are very pleased with the service.
Kenneth K.
Apr 2013
The tech showed up early, which was fine for me. He was here to check out needing a new garage as ours was sticking, etc. He did a quick checkup and found two major problems and offered to fix them right then and there. Within an hour he had fixed both problems and was able to program my car garage opener, which I had been unable to get working. Awesome experience.
Licensing
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FAQ
OVERHEAD DOOR COMPANY OF CENTRAL OREGON is currently rated 4.8 overall out of 5.
OVERHEAD DOOR COMPANY OF CENTRAL OREGON accepts the following forms of payment: CreditCard
Yes, OVERHEAD DOOR COMPANY OF CENTRAL OREGON offers free project estimates.
No, OVERHEAD DOOR COMPANY OF CENTRAL OREGON does not offer eco-friendly accreditations.
No, OVERHEAD DOOR COMPANY OF CENTRAL OREGON does not offer a senior discount.
Yes, OVERHEAD DOOR COMPANY OF CENTRAL OREGON offers emergency services.
No, OVERHEAD DOOR COMPANY OF CENTRAL OREGON does not offer warranties.