Approved Pro
Northwest Quality Roofing LLC
Roofing, Gutter Repair and Replacement, Roof Cleaning,
About us
Northwest Quality Roofing is a Roofing Company based in Central Oregon. Northwest Quality Roofing is committed to providing quality products and services that exceed customer expectations. Through teamwork and communication, we strive for continuous improvement and positive results that are shared with our customers, business partners and employees. Produce superior quality that far exceeds the expectations of our customers. To ensure the security and trust in a relationship that extends beyond the completion of the project. Additional address - PO Box 2237 Bend, OR 97709. Additional email - [email protected]. Additional DBA - Northwest Quality Roofing.
Business highlights
Emergency services offered
16 years of experience
Services we offer
Residential & commercial new roofs, re-roofs, roof repair, property management, snow removal, insurance work, water proof decks, & gutters & solar
Services we don't offer
No repair work performed in the Portland area. ONLY new complete roofs and re-roofs.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
3%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Reviews
4.728 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 0% | ||
| 4% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 28 reviews
Lee J.
Nov 2022
Roofing
Great job and very fast
Response from Northwest Quality Roofing LLC
"Thanks [Member Name Removed]! Happy Holidays!"
Priscilla W.
May 2020
Gutter Cleaning
They are coming on May 19th to fix. You are a little ahead. Priscilla Welch
Response from Northwest Quality Roofing LLC
"Hello [Member Name Removed], We hope you had a good weekend! If there is anything we can do between now and 5/19/20 just let us know. Have a fantastic week! Northwest Quality Roofing"
Valerie L.
Feb 2020
Gutter Repair and Replacement
great job. punctual, friendly, great clean up. Very pleased all round.
Response from Northwest Quality Roofing LLC
"Hello [Member Name Removed]! Thank you for taking the time to review our services. We are happy to hear that the project went good. We truly appreicate your business. Let us know if we can help with anything else or any future projects. Have a good week! Northwest Quality Roofing!"
Gilead L.
Jan 2020
Gutter Repair and Replacement
Fantastic follow through and excellent job on my gutters. They gave the least expensive quote. When they finished my job I gave their name to a friend who was unhappy with the company she was using, putting her gutters put on, and switched to using Northwest Roofing, she also was very pleased with the job they did.
Response from Northwest Quality Roofing LLC
"Hello and Happy New Year [Member Name Removed]! Thank you for taking the time to review our services we greatly appreciate it! Thank you for sending your friend our way. It is always an honor to get referrals. We hope you have a fantastic 2020! Sincerely, Northwest Quality Roofing!"
Lucia P.
Oct 2018
Gutter Repair and Replacement
Jonathan & Eric arrived on time @ 0800. They were happy and smiling. We reviewed the prior plan, did a walk around & they got right to work. They worked well as a team & communicated the progress whenever we walked outside to observe. Very professional & personable. Left their work areas clean without trash. Will definitely refer all my friends to this company.
Response from Northwest Quality Roofing LLC
"Thank you [Member Name Removed]! We really appreciate the feedback and will share with our awesome gutter team!! Have a great day!! Northwest Quality Roofing"
Sylvia E.
Mar 2018
Gutter Repair and Replacement
Horacio was punctual in arriving for an estimate (January 2018). A second estimate from a competitor was lower, but the work would have required a miter splice leaving a section of existing gutter with a possible color discrepency. The work was scheduled for early March. Gretchen provided excellent customer service as additional inquiries were made regarding details. Matt and Joel completed the work in 3 hours (as promised). Workmanship was excellent with tight, straight and well-fitting seams. I highly recommend this company.
Response from Northwest Quality Roofing LLC
"Hello [Member Name Removed]! Thank you for the great review! It was a pleasure doing business with you. Have a great fall season! Team NWQR"
Kim O.
Sep 2017
Roofing, Gutter Repair and Replacement
Great. They kept us informed the whole way. They were prompt, polite and kept the area clean.
Response from Northwest Quality Roofing LLC
"Hello [Member Name Removed], Thank you for the great feedback. We really appreciate it and we are truly glad that your project went so smooth. Sincerely, Team NWQR"
John W.
Aug 2017
Roofing
It was supposed to be a time and materials job. Two Gutter repair workmen came late (at 11:00) and left by 12:30. They used a few tubes of caulk to seal the seams. I assume they did it correctly, but won't know until it rains again.... Got a bill for $450 with no explanation. When I questioned the amount of time and materials, got another bill claiming 7 hours labor. The worker (Matt) called me to say he deserved credit for 7 hours because he works very fast and hard. (Huh?) Spoke with the supervisor Craig and he told me he went by what the workers told him, and he trusted them. He then said they company has a minimum service charge of $195, and I needed to pay $65 for an hour of labor and $30 for the caulk, total $290. The nice lady in the office (Gretchen) gave me a discount for my Angie's List coupon. Unfortunately, homeowners in Bend Oregon have to put up with this kind of BS from many skilled and unskilled service companies. My neighbor had a similar bad experience with the other gutter repair company.......
Response from Northwest Quality Roofing LLC
"Hello [Member Name Removed], Thank you for your feedback. We will be sure to follow up with the team here at NWQR. We are not and have never been in the business to over price our services. We clearly had miscommunication on our end and apologize that it impacted you and your experience with us. We take this feedback very seriously and will learn and grow from it. Sincerely, Northwest Quality Roofing"
Thomas A.
Jun 2017
Gutter Repair and Replacement
They did a great job replacing my damaged gutter
Henry R.
Jun 2017
Roofing
Installed and survived the winter snow in Bend 2016/2017. looks great! I would recommend their services.
Karen C.
Apr 2017
Roofing
very well, glad it was done
Response from Northwest Quality Roofing LLC
"Thank you [Member Name Removed]! We truly appreciate the kind feedback! Team, NWQR"
Doug K.
Dec 2016
Roofing
They did a good job for a fair price, but didn't get all the nails and chunks of removed roofing. Not a big deal, but it would have made a more professional impression if they'd taken a few more minutes to double check. Overall, I would hire them again.
Henry R.
Nov 2016
Roofing
New steel corrugated panels look great and the price and installation was more than reasonable. Crew was on time and office support and everyone involved was professional. I would certainly recommend their services. Work was done in one day.
Response from Northwest Quality Roofing LLC
"Hello [Member Name Removed], Thank you so much for the kind review. We really appreciate it. Happy Holidays! Thank you, Gretchen"
Jim B.
Jul 2016
Roofing
The work was completed and they did a good job but I ordered premium 50 year shingles and they initially delivered lower grade shingles in the same color. Good thing I was paying attention as they had to re-deliver the correct material.
Response from Northwest Quality Roofing LLC
"Thank you for the feedback [Member Name Removed] we truly appreciate it. This was an oversight by our supplier which would have been corrected by our crew prior to the install and appreciate all of us keeping our eyes open : ) . We are glad that the overall project was a success. Sincerely, Northwest Quality Roofing"
AVERY F.
Jun 2016
Roofing
We are so pleased with the outcome of our venting. The experience with Northwest Quality Roofing was most satisfying from the initial inspection to the final cleanup of the job. We found that everyone involved was efficient, professional and pleasant. We will definitely use them again when it comes time to replace our full roof.
Response from Northwest Quality Roofing LLC
"Thank you [Member Name Removed] for the awesome review! We really enjoyed working with you guys as well. Sincerely, Gretchen"
Barbara M.
Jun 2016
Roofing, Roof Cleaning
unknown
Response from Northwest Quality Roofing LLC
"Hello, I am sorry you feel that our quote for the work was higher than expected. We believe in using quality products and performing quality work that lasts. According to our records we performed emergency repairs by replacing a faulty vent for the amount of $150.00. We are glad to hear you had the remaining work done before the winter hits. Northwest Quality Roofing"
Elaine K.
Feb 2016
Roofing
They did an outstanding job.
Response from Northwest Quality Roofing LLC
"Hello [Member Name Removed], Thank you for the super review. We are glad you are happy with our work. Sincerely, Gretchen"
LINCOLN M.
Nov 2015
Roofing, Roof Cleaning
The crew appeared early and were done within two hours. The shingles were matched perfectly and I can't even tell where the hole was. They cleaned up well. Their price was 45% less than the next cheapest bid I got but the quality of the work couldn't have been better.
Response from Northwest Quality Roofing LLC
"Hello [Member Name Removed], Thank you for taking the time to review us and we are truly glad your experience with Northwest Quality Roofing was seamless. Sincerely, The Team at Northwest Quality Roofing"
Crystal P.
Sep 2015
Roofing
Just good people! Meticulous, very knowledgeable, explained to me things about my roof I had never heard before.
Response from Northwest Quality Roofing LLC
"Hello [Member Name Removed]! Thank you for the glowing review. We have enjoyed working with you and look forward to working with you on future projects. Happy Holidays! Sincerely, Gretchen NWQR"
John K.
Sep 2015
Roofing
I did not use this company. Their painting estimate was very competitive but they could not do the job in my time frame. Their roofing estimate was moderately high and I used another recommended company with a lower cost.
Their response to my request for an estimate was prompt and professional. I had contact with two employees of this company and both were helpful and professional.
Their response to my request for an estimate was prompt and professional. I had contact with two employees of this company and both were helpful and professional.
Response from Northwest Quality Roofing LLC
"Thank you for the feedback [Member Name Removed]. We appreciate it very much and hope your roofing project was a success. Take good care, Northwest Quality Roofing"
Elaine K.
Aug 2015
Roofing
unknown
Response from Northwest Quality Roofing LLC
"Thank you [Removed member name] for taking the time to review us. We really enjoyed working with you. Sincerely, Gretchen Woodruff NWQR"
Susan S.
Jul 2015
Roofing
unknown
Response from Northwest Quality Roofing LLC
"Thank you [Member Name Removed] for the great review. It was a pleasure working with you! Sincerely, The Northwest Quality Team!"
Michael N.
Nov 2014
Roofing
Got it fixed right away and were back first thing the next day with the new skylight. Fast reliable responsive professional reasonably priced. Everything you want in a company but rarely find anymore.
Response from Northwest Quality Roofing LLC
"Thank you [member name removed]for the review. We appreciate the feedback and will share this with our crew. NWQR"
Matt R.
Oct 2014
Roofing
Showed up on time, performed the agreed upon work with good results.
Response from Northwest Quality Roofing LLC
"Thank you [Member Name Removed]! It was great working with you and appreciate your feedback! NWQR"
Kristi C.
Sep 2014
Roofing
Northwest Quality Roofing tore off all our old roofing (and hauled away) replaced sheeting and tresses where needed and installed a lifetime guaranteed roof on our 6,000 sq ft home! The project was done quickly and efficiently, we were pleasantly surprised that it took them less time to complete than what was quoted, they even worked in the rain! The entire process, from the time we had them out for an initial consultation and quote to finishing the project was easy, professional and their timely manner was very much appreciated. The crew respected our home and got the job done professionally, quickly and above all safely. The crew was even great at answering all our questions and showing us the process along the way. I would recommend Northwest Quality Roofing to anyone who needs their roof replaced no matter how big or small.
Licensing
Bonded
Insured
Licensed*
Trade License Number
187751
Trade License Locale
OR
Trade License Authority
Oregon Construction Contractors Board
Trade License Expiration
08/19/2027
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Northwest Quality Roofing LLC is currently rated 4.7 overall out of 5.
Monday: 6:00 AM - 4:00 PM
Tuesday: 6:00 AM - 4:00 PM
Wednesday: 6:00 AM - 4:00 PM
Thursday: 6:00 AM - 4:00 PM
Friday: 6:00 AM - 4:00 PM
Northwest Quality Roofing LLC accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, Northwest Quality Roofing LLC offers free project estimates.
Yes, Northwest Quality Roofing LLC offers eco-friendly accreditations.
No, Northwest Quality Roofing LLC does not offer a senior discount.
Yes, Northwest Quality Roofing LLC offers emergency services.
Yes, Northwest Quality Roofing LLC offers warranties.
Northwest Quality Roofing LLC offers the following services: Residential & commercial new roofs, re-roofs, roof repair, property management, snow removal, insurance work, water proof decks, & gutters & solar
No repair work performed in the Portland area. ONLY new complete roofs and re-roofs.