Land Effects Inc

Called Land Effects to replace a sprinkler controller, a pretty simple task. I was a previous customer. Did not ask for a quote but I did check with local plumbing supplier ($150) and an internet search ($122) for replacement costs for controller which would have cost no more than $150 full retail. Got a huge surprise when bill received. Was charged $414.06 for replacement controller plus 2 hours labor at $150, a reasonable hourly rate, but should not have taken them 2 hours to connect 7 wires in exact same order as the unit they were replacing. A 2.75 times markup on supplies is unreasonable. Unfortunately, they also took with them a yard irrigation map used by my yard maintenance workers that was clearly present in the old controller. workers.

We stopped in at Land Effects and explained to them what was happening with our system. From our description they figured out a likely cause, and had someone out to fix it that same day. This is our first year with an irrigation system so we are still learning. Brian and his crew have been very helpful and professional in all of our dealings with them. This problem was covered under warranty as we had purchased the system from them eleven months prior.

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The original contact requesting an estimate was very timely and prompt . Once work schedule was established, work was completed in a timely manner even though staff were called away on several occasions to undertake emergency repairs elsewhere. All work was completed as requested and agreed upon.

From beginning to end of this process, Tim Schmidt at Land Effects was prompt in his response, full of wonderful creative ideas,  reliable in his timetable and priced well.  He worked  with the deck builder and coordinated his crew to take advantage of available time to get the project completed for us to enjoy.  We were very satisfied with our service and would not hesitate to recommend this company for any landscaping work from the initial plan to full implementation.  A+ from our perspective.

They were great. I didn't have any dislikes about them. The things that I like about them was they have very creative designs. They were very responsive and communicative. They were very clear on what our budget was and came in very close to that. I think the most outstanding was during the work, they kept the job site very clean and it's really nice to have the job done with them so professionally.

They did my back yard and my neighbours yard at the same time. They gave us each a discount and they did an excellent job. This was a couple of weeks ago.

Matt is very accommodating, and I thought his pricing was reasonable compared to other services I have used in the past. He double checked on his crew, then he check with me to see if they needed to came back for anything. I will be using Land Effects in the future.