IMPORT PERFORMANCE

"Looking back at these TWO invoices that equaled $190.00 there were in fact multiple concerns on the vehicle that would not surface when we had it. We did repair the leaking washer fluid hose behind the front bumper where all the fluid was leaking with a custom T fitting. We are very sorry about the wiper blades, not sure what happened there? It was not a transmission shifting issue but a shifter issue going from park to drive etc. We did not want to make the mistake of throwing the wrong part at your vehicle! It just was not acting up enough for us to catch it in the act. This is quite common in auto repair. Cars seem to fix themselves when they enter our parking lot! If a brake switch or interlock solenoid stopped working when we had it, it would have been easily diagnosed. Cars can be very inconvenient this way. The separate blinker issue that we also spent time on was the same way. We could have told you to just replace the switch and flasher but without it consistently acting up we don't feel right about spending your money. Usually people find us much more accommodating and professional then the local dealers. The Volvo dealer charges $110.00 an hour and doesn't even require ASE master technicians in there shop. We have ALL ASE master technicians and charge $89.37 an hour. If you are ever not happy with the dealer please give us a try again and explain to our service writers what happened the last time. They will try to earn your trust again. Thanks for reading."