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Great Northern Window and Door

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Window Cleaning,

About us

"We pride ourselves in being Great, although we strive for Excellence." It’s this approach that has Great Northern Window and Door poised for growth and future success. Started by father and son team, Peter and Dylan Aune, Great Northern Window and Door has brought value, passion and superior customer service to the central Oregon community over the past ten years Today, Great Northern Window and Door has become a top rated window & door replacement company in the Pacific Northwest. They have achieved high recognition as a four-time Milgard Window Dealer of the Month, and are a leading provider of the Milgard product line. "We also believe in our mission." Great Northern promises to set clear expectations. We will take the time to do a complete job without intrusion or bother to you, your home or your business. We believe in building trust and friendship one window at a time, and go above and beyond the service expectations of most. If you ever feel we can improve, we will listen, as anything less than 100% is unacceptable.

Business highlights

21 years of experience

Services we offer

Window & Door Replacement. Window & Door Installation. Service and Repair. Blinds & Window Treatments. New Construction.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.825 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
4%
2
0%
1
0%
Showing 1-25 of 25 reviews
DeWayne F.
Nov 2017
5.0
Yes, I recommend this pro
$22,000
Great, all the windows look and work great

Rex W.
Oct 2016
5.0
Yes, I recommend this pro
$40
Great. The new glass looks great and fits perfectly.
Response from Great Northern Window and Door
"[Member Name Removed], Thanks for working with us on your replacement glass. We really appreciate your business."

Jack L.
Oct 2016
5.0
Yes, I recommend this pro
$5,000
Great company. Good value. Professional service and courteous from start to finish. Would recommend to anyone.

Richard S.
Sep 2016
5.0
Yes, I recommend this pro
unknown

Gary L.
Jun 2016
5.0
Yes, I recommend this pro
$5,000
Good communication of schedule for installation.  Prompt arrival on both days of installation. Very professional and courteous both days. Discussed any issues of concern with me before taking any action. Explained the process clearly and what preparation was required by me prior to their arrival, i.e. minimize obstruction of plants outside the windows, access space required inside the house by windows, removal of wall hangings near walls that might be damaged by removal of windows, permission to have access to a bathroom during installation. Daily cleanup of debris around the site. Promptly addressed any concerns I had during the installation process. Adequate coverage with tarps inside the house of personal effects. Overall an excellent job that exceeded my expectations.

Company provides a certificate for a free window washing inside and out through a third party.  Nice touch to complete the job for the home owner.  Also provides the window manufacturer warranty certificate and submits documents for any rebates that are eligible to the home owner. 

I would recommend to the company to have some kind of document that is presented at the beginning of the installation by the workers that has their names listed.  It is always difficult to remember names after the initial introduction.  I always prefer to address people by their names during a project to promote a good working relationship.
Response from Great Northern Window and Door
"Thank you for taking the time to give us your feed back. We really appreciate your business. Sincerely, GNWAD Team"

Daniel C.
Apr 2016
5.0
Yes, I recommend this pro
$300
unknown
Response from Great Northern Window and Door
"[Member Name Removed], Thank you for choosing Great Northern Window and Door for you service repair. We appreciate your business and your review."

William B.
Jan 2016
5.0
Yes, I recommend this pro
$350
unknown
Response from Great Northern Window and Door
"[Member Name Removed], Thank you for the wonderful review! We strive to do our best and we're glad we were able to meet your expectations. Please let us know if we can be of further assistance for you or your friends. We're always here and happy to help. [email protected] 541-382-9615"

Pam O.
Oct 2015
5.0
Yes, I recommend this pro
$1,000
Excellent.  Very happy with service.

Karen L.
Oct 2015
5.0
Yes, I recommend this pro
$700
unknown

Janet P.
Apr 2015
3.0
unknown

Emily M.
Jan 2015
4.0
Yes, I recommend this pro
$400
unknown

Patrice G.
Dec 2014
5.0
Yes, I recommend this pro
$4,330
They showed up on time and got right to work. They kept the site clean and then went above and beyond and added some extra touches at no extra cost! My windows look great and I couldn't be more pleased!

Jack H.
Jun 2014
5.0
Yes, I recommend this pro
My experience with them was very good. They kept their commitment. They were very clean and they did the work on time. They stuck with the quote they gave us. The price was good, satisfactory.

Susan S.
Feb 2014
4.0
Yes, I recommend this pro
$1,500
The installation went well after we had a detailed discussion on how we wanted it installed. The sliding glass door that was installed was the wrong size. This was determined to be a shipping error of the window manufacturer. Great Northern Windows were helpful in getting the right size that was contracted for.

Judith J.
Feb 2014
5.0
Yes, I recommend this pro
$850
.

Jack H.
Jun 2013
5.0
Yes, I recommend this pro
$8,000
They had a showroom so I got to pick the windows that I wanted them to install. They were really easy to work with. They were knowledgeable and very professional. They had a good product line with a lot of variety to choose from. They're very good with follow through and clean up. They did the job right.

Jack H.
Mar 2013
5.0
Yes, I recommend this pro
$9,500
Dylan took care of everything. He even got us a rebate from the electric
company for installing energy efficient windows. We love our new
windows. The house feels so much warmer now. The installation crew
really knew what they were doing and cleaned up at the end of each day. Best experience ever with new windows.

Susan W.
Feb 2013
5.0
Yes, I recommend this pro
$300
There was a bit of miscommunication in the beginning. A person came out and gave a quote but didn't order the window as requested. This required a second phone call. They did call to confirm the installation appointment and were prompt and courteous. However, they had forgotten to bring their vacuum which they needed to clean up the broken glass and had to borrow a dustpan and broom. The glass clean up was in the contract. They also did not have the tools to adjust the sliding door and had to borrow mine. They did not adjust it properly, making it hard to slide. Had to readjust it myself to get it to work properly.

DJ H.
Nov 2012
5.0
Yes, I recommend this pro
$300
Installer was prompt, competent, polite, and professional in every respect. Would use this company again for any window work needed.

Response from Great Northern Window and Door
"Thank you [removed member name]. We love getting good reviews! It was our pleasure to serve you. Rachel Nordenhok Marketing Great Northern Window and Door"

Scott S.
Jul 2012
5.0
Yes, I recommend this pro
$85
My Daughter's sliding glass door became very difficult to open and close. Great Northern Window Co came out and repaired it.

Mary M.
May 2012
5.0
Yes, I recommend this pro
$5,000
They had a great price, good followup, they provided good information, and they answered our questions about the energy savings. They were professional and thorough and they did a good job with the installation.

Sue B.
Nov 2011
5.0
Yes, I recommend this pro
$238
We have been dealing with them for a month and a half. The experience went very well. We dealt with Jasen Shisler. He called Empire Pacific, the company that made our doors, and he had already gotten the supplies for the screen door, and then come to find out the sliding glass doors were under a lifetime warranty. He ended up saving us lots of money by calling Empire Pacific and finding out that we had a warranty. Jasen did end up installing the brace for the sliding glass door and he would not let us pay him for the materials that he had already purchased so his company ended up paying for the materials. He always called and came on time, as well.

Joseph M.
Sep 2011
5.0
Yes, I recommend this pro
$85
Quick replacement. The part is upgraded from the original design. Field tech was on time and reasonable.

George E.
Sep 2011
5.0
Yes, I recommend this pro
$5,808
Their installers were on time all three days. They were very clean and took extra care of our property. They were also very helpful on guiding myself on this project I worked on. The best in all areas.

Juanita S.
Sep 2011
5.0
Yes, I recommend this pro
$150
Representative arrived as scheduled. Professional, friendly, courteous, and fairly priced. Replaced a window in one family room a couple years earlier and would highly recommend to others.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Great Northern Window and Door is currently rated 4.8 overall out of 5.

Great Northern Window and Door accepts the following forms of payment: CreditCard

Yes, Great Northern Window and Door offers free project estimates.

No, Great Northern Window and Door does not offer eco-friendly accreditations.

No, Great Northern Window and Door does not offer a senior discount.

No, Great Northern Window and Door does not offer emergency services.

No, Great Northern Window and Door does not offer warranties.