Reviews
2.01 Reviews
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Showing 1-1 of 1 reviews
Mary W.
Jan 2009
Accountants/Tax Consultants
I ve requested $406.54 due to lost income, repetitive involvement and management of erroneous bookings, repair and completion of work to the venting for the hot water heater, and additional cleanup to return the home to rent-able condition. This impacted not only my income, but income for my vacation rental company and future income for all involved. Additional chimney work was also to be done when the new roof was to be installed. This work was done when guests were in the home, prior to the roof being installed and was not completed. Again without my permission and without notification to my vacation rental management company. It is my understanding they simply knocked on the door and entered disturbing the guests at the time or freely entered the home. This work was left uncompleted and I had to complete it in November. Gerry has/had keys to my home and early in 2008 Gerry entered my home without my permission and without it being an emergency. I regret that I did not file a compliant with the local authorities at the time. I believe he used his keys to again freely enter my home or knocked and requested access to due maintenance work in August which disturbed my guests and in turn caused issues with my vacation rental management company.
Response from ELITE MANAGEMENT SERVICES
"I have been asked to respond on behalf of the Ranch Cabin Association of Unit Owners to your inquiry regarding the member’s complaint. The member does not have a business relationship with Elite Management Services. Other complaints are without merit and largely based on unrealistic expectations. Elite Management Services / Deanna Knox is under contract to the Board of Directors of the Ranch Cabin Association of Unit Owners, and under the exclusive direction of the Executive Officers. Elite Management Services / Deanna Knox has no obligation or duty to the member. The Board of Directors has employed Elite Management Services since 1999 and is satisfied with the services provided. We have repeatedly recommended Elite Management to other Associations. The member has an established pattern of demanding arbitrary sums as compensation for various wrongs she feels have been committed against her. As in the past, we have evaluated each item in the complaint and find none to be credible or appropriate for reimbursement. The other 38 unit owners have demonstrated strong satisfaction with the Association by electing Board Members to multiple terms by unanimous vote. While we regret the member’s chronic dissatisfaction, genuine efforts to address her concerns have served only to generate new unfounded complaints. The limited time of volunteer Board members is more property focused on issues important to all members. Sincerely, Terry Glenn President Ranch Cabin Association of Unit Owners"
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FAQ
ELITE MANAGEMENT SERVICES is currently rated 2.0 overall out of 5.
No, ELITE MANAGEMENT SERVICES does not offer free project estimates.
No, ELITE MANAGEMENT SERVICES does not offer eco-friendly accreditations.
No, ELITE MANAGEMENT SERVICES does not offer a senior discount.
No, ELITE MANAGEMENT SERVICES does not offer emergency services.
No, ELITE MANAGEMENT SERVICES does not offer warranties.