"I fail to understand why you would leave such negative feedback on a company that you never did business with! You found our website on the internet and it clearly indicates we are an ecommerce business. Like hundreds of thousands of ecommerce websites we are internet based only. We have three warehouses located throughout the US to best serve our customers. We have some of the lowest prices because we have eliminated the traditional costs of business, a retail showroom. While I understand that some customers would rather go to a traditional showroom, these are not our customers. We have been a successful internet based business for over fifteen years, we are also an A rated company by the Better Business Bureau."