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Deschutes Roofing & Insulation
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Batt, Rolled or Reflective Insulation - Install or Upgrade,
About us
We are your go-to residential and commercial roofing professionals in Central Oregon. We offer 100% financing with no down payment. We service Bend, Redmond, Sunriver, Prineville, Sisters, Madras, La Pine, Terrebonne, and other surrounding areas. Whether you need a new roof installation or just a minor repair, our roofing professionals will take care of your home as if it were their own. Call us today or book online for a free consultation!
Business highlights
Veteran owned and operated
8 years of experience
Services we offer
We offer new construction roof installation, and roof snow removal. We also offer all types of insulation for attics, drywall repair, gutter installation, ice dam removal, roof cleaning, roof inspection, roof repair, roof replacement, walls and floors.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.06 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 17% | ||
| 0% | ||
| 17% |
Showing 1-6 of 6 reviews
Avery S.
Oct 2018
A+ service from day one! From the first contact with Oksana and throughout the whole process of getting financing and choosing shingles to installing the roof and ventilation, Deschutes Roofing actually made the experience enjoyable. Never thought I'd say that about a roofing company! Thanks for everything!
Response from Deschutes Roofing & Insulation
"So glad you had a great experience! We enjoyed working with you and we look forward to your next project."
Jill C.
Jul 2018
It went horrible. I couldnt begin to put all of the mistakes they made here. They left yesterday and my husband is outside right now trying to repair the fascia boards they installed. They put shingles over our soft roof and called the job done. When we called them back they did remove the roof they put on and redo it. But the owner Carlos metioned several times how much money he lost in shingles, like it was our fault. The crew is non english speaking and no manager unless you beg for one to come. They left a mess everywhere and over 20 nails in our driveway. Also had their families on our place for lunch. Oh I could go on.
Response from Deschutes Roofing & Insulation
"I gladly replaced all the shingles over the soft deck at no charge and then we all agreed on a price (with a 50% discount on the labor) to replace and reinforce your roof deck. Once all the work was done and your husband approved of its quality, you both refused to pay and then threatened me with a bad review unless I did all the extra work for free. I refused so you left this negative review. I'm happy to work with clients and be fair - even go a little beyond to keep someone happy - but I won't be intimidated or threatened."
Mark H.
Jan 2018
They were quick to respond and we now know why, they charged us a $150 estimate on top of minor repairs at a cost of $573 and the estimate we were told was refundable if we used them to do the work. The total ended up being $722. That was for 2 guys to work 2 hours @ $110 per hour each. Me and my wife both have professional licenses and don't make close that kind of money, WOW. After 2 1/2 months we had to contact them to get a bill so we could pay it, thats when they informed us that the $150 estimate was only refundable if we had the whole roof replaced, we were not told that initially and knew the roof needed only minor work, and WE had to ask them for a Bill, lol. We won't be using them again and we Don't recommend them. Too bad they seemed like nice people.
Response from Deschutes Roofing & Insulation
"I'm sorry that you're unhappy with our pricing and invoicing. I would be happy to personally resolve any complaints. Please call me directly at 541-480-4856. Thanks. Carlos Simpson Owner, Deschutes Roofing"
Andrew W.
Jun 2017
Everything about it was very professional, very thorough, very helpful, very informative. The estimator went the extra mile.
Response from Deschutes Roofing & Insulation
"I'm glad you had a great experience with our estimator. Thank you for your business."
Barbrina D.
May 2017
We were extremely appreciative of the efforts Carlos and his crew made in removing the snow and ice dams from our property this last winter. We had water leaking into our home and were desperate. We contacted Carlos on a Saturday and he brought his crew together on Sunday for us. They targeted the problem areas, and then stayed and removed all the snow from the roof. Carlos charged us standard rates, which were very reasonable; He did not up his price because it was Sunday or an emergency trip.
Response from Deschutes Roofing & Insulation
"I'm glad we were able to minimize the damage to your home on short notice. Let us know if you ever need anything else."
Nils E.
Apr 2017
They were on time, flexible, explained things well, and followed up with thorough, reasonably priced work. We would use them again.
Response from Deschutes Roofing & Insulation
"I'm glad we were able to help. Let us know if you ever need our services again."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Deschutes Roofing & Insulation is currently rated 4.0 overall out of 5.
Deschutes Roofing & Insulation accepts the following forms of payment: CreditCard
Yes, Deschutes Roofing & Insulation offers free project estimates.
No, Deschutes Roofing & Insulation does not offer eco-friendly accreditations.
No, Deschutes Roofing & Insulation does not offer a senior discount.
No, Deschutes Roofing & Insulation does not offer emergency services.
No, Deschutes Roofing & Insulation does not offer warranties.