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Deschutes Heating And Cooling

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Deschutes Heating & Cooling Inc. has been in business for nearly 15 years installing Heating and Cooling Systems throughout the Central Oregon area. Over the years we have worked hard to make our name, Deschutes Heating & Cooling, a name you can trust. Our company is committed to providing quality workmanship and reliable equipment. With an ever growing focus on energy efficiency and green building practices, Deschutes is proud to offer Energy Star rated equipment options, Earth Advantage Program compliance, as well as Ductless Heat Pump Systems. In addition to our Installation Services on New and Existing Homes our company offers Professionally Trained and Experienced Service Technicians that are available 24 Hours a day for Emergency Services. Plus, when you choose us for any repair or replacement on your heating system, our diagnostics service is absolutely free.

Business highlights

Emergency services offered
26 years of experience

Services we offer

& more., Ductless Heat Pumps, Humidifiers, Service & Repair: all major brands of furnaces, air conditioners. New Installations: including A/C's, heat pumps

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%
Showing 1-8 of 8 reviews
Jonathan S.
Jan 2024
1.0
$5,000
Warning! Deschutes Heating does not guarantee their work. I had them install a brand new $5000 Goodman/Amana heat pump and it failed in less than 6 months. The Goodman warranty will cover the cost of a new pump but Deschutes wants another $1000 for labor to replace it. I called 3 other HVAC companies in the area to compare warranties. They vary but the minimum was 1 year on labor plus the manufacturers parts warranty. A week after advising Deschutes Heating that I would publish the above they eventually felt enough shame to warranty their labor and replaced the heat pump in January 23 at no charge. Here we are Jan 24 and the pump is not working again. Deschutes refused to make a service call to investigate the new problem. Steer clear of these guys. There are plenty of other choices in central Oregon.
Response from Deschutes Heating And Cooling
"Deschutes Heating does offer a workmanship guarantee on all new equipment installations. Meaning, if it can be determined that a failure occurred due to an error by the installing Technician(s), the cost for the repair will be covered by Deschutes Heating. It does not, however, mean that all costs... for any repair... is free. Labor costs for repairs are the responsibility of the homeowner unless otherwise stated in your contract with Deschutes Heating. In this case, no further warranty was stated or implied. Deschutes Heating has fulfilled its obligation in accordance with our agreement. We also chose, in a peacekeeping effort, to go above and beyond our obligation, when the equipment experienced a failure early in 2023. It goes without saying, mechanical failures never occur at convenient times. Deschutes Heating has a service team dedicated to restoring customer comfort as quickly as possible when equipment fails. Customer comfort and satisfaction are always our goal. We continually strive to treat our customers like family and we work hard to provide a fair price for the services we perform. We understand that customers have choices and sometimes the best solution is to part ways as amicably as possible and allow you to seek out those other solutions. We regret that we were unable to meet your expectations and wish you well."

Sylvia E.
Jul 2018
5.0
Yes, I recommend this pro
$5,700
Great service on this project and a previous one where a ductless heat pump was installed.
Response from Deschutes Heating And Cooling
"Thank you [Member Name Removed]! It has been a pleasure working with you as well. Warm Regards, Deschutes Heating"

Katrina A.
Jul 2017
5.0
Yes, I recommend this pro
They did a great job, would recommend.

Pamela R.
Oct 2016
5.0
Yes, I recommend this pro
unknown

Nancy C.
Jun 2016
5.0
Yes, I recommend this pro
$1,250
I received an immediate quote for the new furnace.  It was scheduled to be installed within a week.  Technician arrived earlier than expected and was very courteous, friendly and very knowledgeable..  The new unit was installed in hours.  Our garage was left clean and debris free.  Excellent service from the technician as well from the office staff.  My hat is off to a great job by a very professional company.

Don S.
Jun 2016
5.0
Yes, I recommend this pro
$105
These guys are the best... from office to field, they're helpful, knowledgeable, and quick to respond. They do business the way it ought to be done.

Susanne C.
Apr 2016
5.0
Yes, I recommend this pro
$220
unknown

Pauline D.
Nov 2015
5.0
Yes, I recommend this pro
$200
.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Deschutes Heating And Cooling is currently rated 4.5 overall out of 5.

Deschutes Heating And Cooling accepts the following forms of payment: CreditCard

Yes, Deschutes Heating And Cooling offers free project estimates.

No, Deschutes Heating And Cooling does not offer eco-friendly accreditations.

No, Deschutes Heating And Cooling does not offer a senior discount.

Yes, Deschutes Heating And Cooling offers emergency services.

No, Deschutes Heating And Cooling does not offer warranties.