Valiant Construction Inc

"My response to this is much later than I would want, as it took months for me to be notified that I even had this report - Angie's List apparently had my email address incorrect. It is sad to me that this person was unable to bring themselves to contact me directly instead of going to this extreme. That being said, it should be obvious that this report is unfounded, as my track record speaks for itself. The truth is that this person had me come out after installing their stairs and had me install a new front door and at that time pointed out to me a deck board with a split in it. I replaced that board at no cost to him. At that time I told him again what I had told him before we took on the project of his stairway - the product he had chosen was not what was most highly recommended for his exposure and it was critical for him to maintain it according to the manufacturers recommendations (treating once a year, at least). It was obvious that he was not treating his stairway at the minimum recommendation because of the look of it and also because of his response of "oh, really" - like he had forgotten our original recommendations. It is unfortunate that he chose to take this approach - disparaging me and my company without speaking with me first - as I much prefer to strive to make sure my clients are taken care of and to work with them directly. As for me not responding - I was never contacted! In summary: *After recommending a much better product and having him choosing something less. *After recommending maintenance and having him not follow directions. *After his choice to sit down and try to mar my good name with a few strokes of the keyboard instead of choosing to have an adult interaction. He has lost the opportunity that he would have otherwise had to have me come out and help him."