Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Reviews
3.03 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
0% | ||
67% | ||
0% | ||
0% | ||
33% |
Filter reviews by service
Showing 1-3 of 3 reviews
Beth M.
Nov 2009
Landscaping
I really hate to give negative reviews, but if you are looking for pond supplies, do yourself a favor and look elsewhere. I did business with them for at least 10 years. Sure they were overpriced, but I didn't mind, because I live on the west side, and that made shopping with them super-convenient. They usually were very informative and helpful. But something has drastically changed, and they seem much more profit driven than customer oriented. My latest encounter with them required that I return an item that did not need after all. I returned it, unused, in the original box with the original receipt. Not only did the REFUSE to return the item...When urged to stand behind their published return policy, they yelled at my husband and threatened to call the police on him.....Now I was there, and I'm telling you my husband was as calm and as civil as possible, but the manager just elevated it to a level that was beyond unprofessional. Even a week later (I waited to cool off before I wrote this review) I cannot believe that they would treat a long time customer (or anyone for that manner) like that. I will gladly drive 25 miles out of my way to support a store that honors their return policy and believes in treating a customer with respect.
DEBRA J.
Oct 2008
Landscaping
The sales person was in training(?) and had to ask for information regularly. The trained professional should have stayed by his side if they were indeed training so there was regular flow of the transaction.
KATHRYN S.
Sep 2006
Landscaping - Lakefront
unknown
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
TRANQUILITY PONDS is currently rated 3.0 overall out of 5.
No, TRANQUILITY PONDS does not offer free project estimates.
No, TRANQUILITY PONDS does not offer eco-friendly accreditations.
No, TRANQUILITY PONDS does not offer a senior discount.
No, TRANQUILITY PONDS does not offer emergency services.
No, TRANQUILITY PONDS does not offer warranties.