Tekology Inc

Very well! Tyler was very friendly and professional. I had not called. I just took my computer there at 8 a.m., told him the variety of things that we were concerned about, and by 2 or 3 p.m., he was done! I was very thankful that he had the time to look at it today. Thank you Tyler and everyone at Tekology! I am glad that there are companies like you around to help us all when we need the help. If we ever need computer assistance again, we will certainly contact you again, and I will refer my friends to you.

Representative appeared on time, as scheduled. Assessed the situation and offered recommendations. We agreed and he returned to install the equipment, following up to ensure it was working properly.

The techs took a look at my laptop, did some troubleshooting but unfortunately, the hard drive was completely out of commission. They recommended a forensics company where I could send the drive for deep recovery (as a last ditch effort in getting my files back). All-in-all the techs were fantastic. They tried several different troubleshooting techniques to try and get my HD back up and running which made me feel like they really cared and wanted to help.

Fine. Highly recommend them.

Technology was the only provider I contacted for the small project, as they had helped me before with two other small projects. Tyler responded within 24 hours of my initial inquiry, and from the description of what I needed, gave me a very fair estimate for the cost of the services. He listened to what my needs were, and didn't try to upsell me on a more expensive product. . We set up several appointments, which I had to cancel, and he was very gracious about rescheduling when it was more convenient for me. Once we had fixed a date and time, he confirmed the appointment 24 hours in advance, then kept me updated on his arrival time. Tyler was efficient in completing the project, and made sure that all the equipment was in working order before he left. He followed up again within 24 hours to make sure all was well. I would definitely use Tekology in the future and highly recommend Tyler to provide the services.

Adrian was able to unscramble the speaker wires and make all eight of the speakers work.- it took him about an hour. He was very pleasant to work with and I'd hire him again.

They put the customer first, they communicated with me and options what I could do with my computer moving forward. Ryan and Adrian both work on my computer and after several hours were able to get the mouse to work. They were very awesome to work with, they were just really great. I will absolutely go back when I'm ready for the next step with my computer.

Able to print one time before our devices stopped connecting with printer. Called Tekology and they wanted to charge us another $179 to take a look at it. We spent $99, are back at square one. They also told us our devices are not compatible with Cannon printer, Google says they are compatible and shouldn't they have known this prior to 1st visit costing $99 if that were true!

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It went fine. I was thinking of calling them back today to get another appointment. If I have any questions I feel like I could call them without worrying about being charged. I thought that their price was fair.

They were great. I will use them again.

Cody Alexander got back to me as scheduled and was very helpful in getting my granddaughter?s iPhone device to join my Wi-Fi network. We had spent about seven hours trying to get her iPhone to join my network but had no success no matter what we tried.

Cody signed into LogMeIn so he could remotely control my computer and we were immediately in business. After a lot of trouble shooting of not only my Netgear N600 router, but also the iPhone (6), Cody recommended rebooting the router as a final solution, which we did.

After talking me through the router's setup wizard, we were back online and my granddaughter?s iPhone was immediately able to connect to my Wi-Fi network. After battling, stewing and agonizing to solve this nagging problem for three days, Cody finally got helped us attain success, which was sweet indeed, thanks to his patience, knowledge and professionalism.

At Cody?s suggestion, I now have three computers signed up for Tekology's Tekline account, which includes remote scanning to remove viruses, malware and phishing issues and, importantly, peace of mind while internet surfing. 

Long story short, it was a real pleasure working through this problem with Cody. He did a helluva job and I must admit that signing up for Tekology's Tekline service has lifted a might onerous and worrisome virus-malware-phishing burden off my shoulders.

Don?t let Cody off the hook. He?s a keeper.

Thorough, professional, helpful.

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I thought they were professional. I remember I thought they cleaned up pretty well.

Went to them with problems. Things were being subscribed to that I hadn't subscribed to. They told me they could help me. They tried to clean it up but it never solved my problems. The company told me to request refund. They were very polite and courteous.

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