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Preferred Janitorial Services LLC
Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,
About us
Family own. Our company have been operating for 28 years with quality service as a housekeepers service for Residential &. Commercial Service with experience and professional. skills to make a satisfactions on Customers for a long term of service we offering monthly. Promotions And a great. Discounts. For a seniors. We looking forward to give a professional and friendly service to our customers
Business highlights
Se habla espanol
Emergency services offered
30 years of experience
Services we offer
biweekly, commercial, construction, monthly cleaning serice, residential service weekly
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.750 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 0% | ||
| 4% | ||
| 2% |
Showing 1-25 of 50 reviews
Jared H.
Dec 2024
Work performed was excellent. Would hire again.
Mitxi R.
Jun 2024
They did a great job with everything! The owner reached out within a few hours of me sending a message and fit me into the schedule seamlessly. I am very happy with the quality of service!
Monique V.
Jun 2023
Quick responsiveness, super efficient and helpful! Had a great experience with them helping us move large furniture and highly recommend. Will be sending everyone to them and have us a great deal!
Stuart T.
May 2023
Elizabeth (the owner of the company) is incredibly knowledgeable about every aspect of the work. She’s also as nice a person as one could imagine, and an energetic force of nature who wants everything done perfectly. Her team reflects her approach and are also clearly happy working together & getting the job done to Elizabeth’s standards. It was a pleasure to have them in my home. I’d never consider having anyone else maintain my home’s interior- they are the best! As for all the exterior work, Dave, the other owner, is very skilled, practical & efficient. He approaches his work as energetically & carefully as does Elizabeth. He’s a good communicator & very easy to work with. One cannot ask for anything more.
DAVID H.
Apr 2023
Excellent, thorough, quick, friendly, our house looks stunning.
Beth W.
Apr 2023
Hired for a deep cleaning for spring. They did a fabulous job! Will be working with them regularly.
Amanda L.
Nov 2022
This was my first time hiring cleaners so I wasn't sure what to expect. A crew of 4-5 people showed up. They cleaned everything we asked for and a couple scary cupboards we didn't dare request anyone to open. I was THRILLED with their work. Baseboards, door frames, bathrooms, window blinds, dishes, dusting, etc ... all with a smile. I will absolutely hire them again.
Don L.
May 2022
They did a great job of cleaning.
THOMAS H.
Apr 2022
Very favorable they did an excellent job cleaning and also rehabilitating some very tired and worn out cabinets
Response from Preferred Janitorial Services LLC
"Thank you so much for your kindness review we gladly serve to our customers doing our best to make happy them leaving their homes spotless and very shined. Thank you again for your support"
Cameron B.
Apr 2022
Great job overall! Look forward to using them for regular cleaning.
Response from Preferred Janitorial Services LLC
"Thank you so much for your respond [Member Name Removed] we appreciate so much and is our gold to make you happy with our work doing our best to make your looks spotless Thank you again for giving us the opportunity to serve you"
Robert W.
Nov 2021
Excellent deep cleaning service. Very professional and responsive communications with the owner.
Miatta M.
Nov 2021
Services were great; team is very respectful, friendly, and thorough.
Maniza A.
Oct 2021
Elizabeth and her crew did a superb job.
MaryAnne G.
Oct 2021
Next time I will be more specific. This was the first time and they need to know my needs, I did not specify. I will hire again.
Leila F.
Aug 2021
Original Review: "I have no idea what I paid $400 except for the fact that I was charged for a bit of travel. They cleaned things I had stated did not need to be cleaned because they were dirty. They never once checked with me even though we were there in the back yard. I was called by the owner and told that they cleaned the stove and now they will not have time to clean the things that needed to be clean and if they were there longer I would have to pay another $25. We didn't/ don't have that so I had to say just go. She also told me "you never checked while they were there" like I'm supposed to baby sit grown adults who were hired to do a job. The bathroom floor still has dog hair on it from the previous owners of our house, the downstairs base boards never got touched, the upstairs ones were already cleaned by me so I don't know if they were touched. I would not recommend this place at all. She also only gave me a guilt trip about having to take care of her disabled parent. That is unfortunate and besides the point. All I wanted was to have a "deep clean" like I was told would happen an that I paid for. I am NOT rich by any means. So now I have to clean everything I paid $400 in cash to have cleaned. Total BS!!" Update 8/10/21: The owner responded to the last review and in it she tries to justify them not doing their job fully. I did ask for half of my money back as only half of the job was done. She is trying to justify them not doing things all the way because my house is an hour away, she up charged me $50 for the distance. I specifically said the stove and microwave do not need to be cleaned as they are being replaced, she justifies the lady she sent cleaning them because they were dirty. I do not care if they were dirty! The should not have been touched. When she "offered" to come back and do it herself she made it very clear it would be a huge inconvenience to her as she is taking care of her mom. I said no to her because I had already done most of it myself because we are trying to move into this house and things needed to be done. She is a liar and a scammer.
CD F.
Jul 2021
I am so grateful to Elizabeth for working me into their schedule today. My back went out last night and I needed the cleaning before Tuesday when guests arrive. Hugo and Silvana were great! They were friendly, efficient and professional. Silvana made my bathrooms gleam! Hugo was in charge of the floors and by the time he was done they were shining. This was such short notice for thought I was going to be out of luck, but instead I got very lucky indeed to find Preferred Janitorial Service LLC!
Robin S.
Mar 2021
Perfect, easy,
Ariana B.
Mar 2021
Great! My husband and I think they must be magicians because we can't even understand how they got things SO clean! They were very respectful too :)
Response from Preferred Janitorial Services LLC
"Hello [Member Name Removed] I just like to say Thank you so so much for your wonderful message We appreciate because as hard workers we really enjoy to know that is possible to get our goal making happy others to enjoy their homes , we completely understand that people work so hard that the best gif they can have is coming to home and enjoy the spotless home .Thank you Thank you we looking forward to keep you serving for [Member Information Removed] longes time have [Member Information Removed] Blessing time"
Jessica B.
Jan 2021
I'm so impressed with how hard those woman worked! They cleaned every nook and cranny. It was the cleanest my house has every been! The only issue was that they were 2 hours late and didn't let me know.
Ryan S.
Dec 2020
Great. Loved them and would totally hire again.
Response from Preferred Janitorial Services LLC
"Thank you so much [Member Name Removed] we really delight to serve you and rich our goal that is to make you happy and be able to enjoy your home as be sure that what you paid to us worhty because you can enjoy your time at your home thank you for giving us the opportunity to serve you have a Blessing time"
Thelma C.
Dec 2020
We were greatly pleased. Three women worked with optimum skills for three hours.
Response from Preferred Janitorial Services LLC
"Thank you very much sweet lady for your rewiev we appreciate very much , and my crew are so happy to come to your home every time they come , they just love to be there and do their best leaving your home a sense of smelling fresh and everything spotless for you and your husband enjoy your home Thank you for trusting us and giving the opportunity to serve you . Have a Blessing Month"
Shelley K.
Oct 2020
Very efficient and did a great job
Response from Preferred Janitorial Services LLC
"Hello [Member Name Removed] thank you so much for giving us the opportunity to serve you and your family is a honor to come to clean your home my crew loves to come to a beautiful home and leave it very clean thank you for your support and kindness to them Have a Blessing week"
Carla G.
Sep 2020
I was very disappointed in the service. Liz disappeared in the middle of the first cleaning without telling me she was leaving. None of her crew spoke English so I was unable to communicate with them. When I seemed as though the crew was almost done, I texted Liz asking what the charges would be and who and when do I pay. I also asked what would be an appropriate tip for her workers. She did not call me. I texted again "I think they'll be leaving soon". No response. So I tipped her crew, and figured Liz would send me a bill and I would pay it. Her crew sat in the car and did not leave. Then Liz called me saying she told her crew that the tips I gave them were the payment for the work, and it was to be given to her. I will not be hiring Liz again. Her crew, however was hard working and stayed on task the entire time. Not everything I wanted done was done, but I have no way of knowing what Liz told them to do and not do. On another note, the vacuum they brought with them and used was not a commercial vacuum and did not do a good job. I do NOT recommend using Liz or her company.
Response from Preferred Janitorial Services LLC
"Hello dear. [Member Name Removed]. I Avery sad about your review. You and me had a wonderful communication and. I don’t know what happened because. You told the girls was excellent job. Also you told me that we need to come every other week and. You was coming back home when. I said to you that. I was leaving and my crew will be done the job I direct them what to do how to do also before. I left you and me went upstairs and. I organized your guest bedroom and you ask me. That if. I can come to clean you best friend home too that have like 7 years not been cleaning also. If they didn’t do a good job why you have them a great tip why you scheduled for every other week and I had told you that my guaranty in my jobs are if you not happy we come on us to do the servixe again until you be happy I don’t know if because you age you have problems of memory. Buy. I am sorry. I can’t accept this review because. We did more than was supposed to clean even the kitchen ceilings you refrigerator inside. I left like new I will love you accept my calls when. I try to talk to you. To repair what ever you saying we wrong and. I need to make sure that. I willing to do this because is very important for me the customers opinions we work so hard to make our. Gold. And get what we deserve. Thank you for your support and. Bus."
Maz Y.
Aug 2020
Somewhat expensive and above-average cleaning After giving details of the house, you are given a price over the phone. But that is usually never the final price you pay, as the final price I paid was 40% higher.
Response from Preferred Janitorial Services LLC
"Hello dear I am very very sorry you feel like that about us and our service we did our best but we understand that we can't make happy to the whole world hoping in the future you can evaluate the hard work is to scrub bathrooms and be in our needs to clean and do work that rare people like to do is very hard to keep cleaning and is easy to say is not worthy but anyway we appreciate your comments because this is a good way to learn an correct our mistakes have a Blessing time we wish you the best"
Regino H.
Aug 2020
The two ladies did a fantastic job! The apartment passed inspection flawlessly!
Licensing
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FAQ
Preferred Janitorial Services LLC is currently rated 4.7 overall out of 5.
Preferred Janitorial Services LLC accepts the following forms of payment: CreditCard
Yes, Preferred Janitorial Services LLC offers free project estimates.
No, Preferred Janitorial Services LLC does not offer eco-friendly accreditations.
No, Preferred Janitorial Services LLC does not offer a senior discount.
Yes, Preferred Janitorial Services LLC offers emergency services.
No, Preferred Janitorial Services LLC does not offer warranties.