FINAL TOUCH PAINTLESS DENT REMOVAL

It didn't go well. In fact, it never even happened. They were fairly responsive, but completely failed to follow though, which is very unprofessional. I feel like I gave them a fair second chance. Here's a transcript of my texting interaction with them: Fri, Nov. 16 8:17am - 6:47pm Me: "Hi! I have a dent I'd like removed. Does this look like one you can handle?" Them: "Yes. I can fix that." Them: "Would be $125-150" Me "Oh, excellent. That sounds good. Im located at XXXX XX XXXXXXX XXX, XXXXXXXX, XX XXXXX. What's the next time that would work for you?" Them: "I can do Monday or Tuesday." Me: The only time I'm not available then is Tuesday from noon - 2, so whenever works for you." Them: "Ok. Let's shoot for Monday" Me: "Great! Pop me a text when you're on your way, and I'll make sure I'm here." Mon, Nov 19 9:09pm- 9:14pm Me: "Hi, any chance you're available tomorrow (Tuesday)? If so, I'm not available between noon and 2pm. If tomorrow doesn't work for you, please let me know, and I'll make other arrangements." Them: "Ya. I can do tomorrow" Me: "Excellent. I will be her until noon, then after 2pm. Please text me when you're on your way."

The small paint-less dent removal was totally satisfactory - looks like new. The scratch is still somewhat noticable (did go to the metal), but now will not rust. Jason knocked some off the price since he felt it wasn't perfect. He buffed and touched up other scrapes for free, even though they were not mentioned in the original discussion of the work. Overall, a very good experience.

Body shop quote was for $1,400! Jason did a great job returning the shape of the metal and did so quickly and for much less cost. And, he was so patient with my 4 year old inquisitive grandson who was fascinated with the repair process and the "magic....."

Jason was able to fix all of that to very close to factory finish. Nice Job at a very good price.

Jason came out and performed the work satisfactorily but said he needed to come back as it was too cold to properly remove the last two dents near the roof rail. I didn't hear back from him so I reached out 15 days later (twice) and he replied "We can shoot for some time this week." A month went by and I reached out again and no response. I'm guessing he may no longer be doing this work. Overall good work once he gets there just poor communication.

After he arrived he also took a quick look around the rest of the car and spotted a second door dent on the passenger side we hadn't noticed. He had quoted $100 for the one dent and included repair of the second dent at no additional charge. Both dents took only a few minutes to take care of. The first dent was not on the flat part of the door, but rather on a slight ridge that's part of the body design (Santa Fe Tucson). He literally pushed both indents back out to flush with a few taps from simple tools inserted into the window wells...and a lot of skill. After both dents were out (we literally can't tell where they were) he polished each area and even took a minute to polish out a small black mark in another spot. Can't say enough good things about the experience. If we are unfortunate to receive more dings, we know who we'll call.

Great alternative to the 2K plus the body shop wanted. Looks fine

I had never seen this process before.so I was very curious and he explained everything. I was him work, he took his time and the outcome looked almost good as new. I was very impressed and it was a fraction of the cost of having a body shop repair the dent

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Jason was friendly and prompt. He worked quickly and efficiently. I would definitely use him again.

unknown

Terrific. Excellent work, efficient and friendly. Would definitely recommend or use again.

Jason texted me and set up an appointment this AM. Very prompt service. Jason was able to fix dent in one car, but was unable to fix a longer crease/dent in my pickup. Very honest appraisal of my options. His work is top-notch.

I purchased a "Big Deal" from Final Touch Paintless Dent Removal after having being quoted much higher to fix a dent in my car from auto body shops. Jason contacted me right away and came out to my house the same day! My car looks brand new and I can't tell where the dent used to be. The entire process was very quick, only took about 15 minutes total. I would definitely recommend Jason and will not hesitate to contact him again if I need more work done. :)

Excellent!! Jason did a fabulous job; my new car looks new again, now that Jason took the dent out of the drivers door. Work performed expertly and did not take very long. Very nice guy too! Very competent, easy to work with; quick response. Highly recommend Jason!

Jason is a professional who does incredible work. I fixed my Mercedes in my driveway at a time that was very convenient to me. I highly recommend him to anybody.

I purchased dent removal on an Angie's List "big deal". Jason arrived on time and with some impressive looking tools. A skateboard got flipped into the side of our newish car and put a dent near the bottom of a door. Jason drilled a small hole in the side of the door, worked some magic for a few minutes, and put a tiny plug in the hole. The repair was so good that I couldn't tell where the dent had been. Based on that, I asked him to fix a dent on the back hatch of our minivan. Another impressive result--couldn't find the original dent when he was finished. Another great thing about Jason was that I was able to send him a photo before he came by. I wanted to know if the dent could be fixed or not before setting up the appointment. Would definitely use again.

Jason responded within hours of my contacting him through Angies' list and he came out to see my car when I got off work the same day. The dent was large @6" x 3". Not the usual door ding. Jason showed up early and acknowledged that because of the size of it, it could be problematic. He quoted me a reasonable price range and started to work immediately. He took his time and about half way through I was thrilled but he kept working on it. When he was done he polished it up and it looks like it never happened! As my car is only 3 months old having this big of a dent was painful. Now the pain is gone and the gorgeous car is perfect again. I will definitely call Jason anytime I have a door ding because for a fair and reasonable price my car stays looking new.

I had several smaller dents in my hood, the trucks hood looks like new again. I also had two deeper dents in the heavier metal on the front and back fender area which he fixed 90%, Jason worked wonders with my trucks dents and dings, I'm very pleased.

unknown

Jason reviewed if he would be able to fix the dents on our vehicles after reviewing the pictures I texted to him. Due to the nature of the dents, he wasn't able to perform the service, but did offer other places nearby who could do the job for a reasonable price.

unknown

I am very impressed with Jason. I had no trouble reaching him and making an appointment that worked for me. He kept in touch and let me know when he was on his way - excellent customer service. He knows exactly what he's doing, and I'm completely satisfied with the job he did. He even found a dent I didn't know I had and fixed that also. It's like magic - all the dents are completely gone. I have a 14 year old Lexus that is in great condition...except for the fact that people keep banging into my doors in parking lots. I'm sure this will happen again, so I'm really glad I found Jason. I will also pass his name on to several people I know who have the same problem. Oh...I also had two dents on my hood from a rock that was kicked up by a truck in front of me on the highway. Jason fixed those perfectly as well.

I noticed this dent on my brand new car, only 2 weeks after I bought the car. Having my car back to brand new was very important to me and I DEFINITELY called the right company to do the job. When I called (frantically) to see what could be done, Jason asked me to send him a photo of the dent. Within 5 minutes he contacted me letting me know that he would be able to help me. He was very professional and totally reassuring when it came to answering all of my questions, and I had quite a few considering this is a brand new car. Jason was also very flexible when it came to my schedule and set an appointment that fit my needs. The cherry on top was that he came to my office and took care of everything while my car was parked in our company parking lot. I didn't miss a minute of work! The fact that he was able to remove the damage from my car 100% is a miracle! My car was sitting in direct sunlight when he asked me to come take a look at it... the dent was completely gone. I recommend Final Touch Paintless Dent Removal to anyone that wants the best care for their car for a fantastic price. If I EVER have any other dents in my car I will absolutely use this company and service again, the experience and results were perfect! A++++++++++++ -Nancy C.

Jason arrived promptly and got right to work. In about 1/2 hour he had completely erased two of the three parking lot dents and had made the third virtually invisible. While he was working he explained that there are a lot of people out there doing this work but not all of them know what they're doing. Ordinarily I would take this kind of talk with a grain of salt but in this case I tend to believe him, because it looked like there is a lot of finesse in what he does, and the results speak for themselves. He's a very skilled craftsman and I would hire him again in a heartbeat. He conveys a very professional image; his work vehicle is spotless and very well-organized. He charges fairly in my opinion.