Choosing the right contractor is one of the most important decisions you will make for your home remodeling project. With over twenty years of home renovation experience you can trust Craftsman Construction and our team of highly skilled employees and professional remodeling contractors to deliver exceptional quality and service at a fair price.
I have renovated 15 houses over the years and Craftsman Construction was by far the best contractor and experience I've had! Chris was my contractor for the last 2 houses. I wouldn't choose anyone else! If you need a design/build contractor, Chris will bring his expertise, excellent communication skills and skilled team members to the job. Problem solving, exchanging ideas, answering questions, Chris is an excellent listener who respects his client's ideas, time and finances. He's improved upon my design ideas every time and saved me money as well. There are always changes and delays, minor and major, when renovating a house and you will always know just what to expect as Chris communicates often and well, and supervises and works out any issues with his team members. His team members are a credit to him as well. If integrity, honesty, extraordinary skills, and competence are what you are looking for, Chris and his team are the right choice. I highly recommend Craftsman Construction!
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from CRAFTSMAN CONSTRUCTION
Thank you for the kind words. We have enjoyed working with you on your projects.
DAVID W.
03/2013
1.0
remodeling
+ -1 more
The list of items above it taken directly from the payment invoice, the work that Chris and team did was a cosmetic remodel of a family room/kitchen combo. The work they did was visually wonderful and we were thrilled with the work, the schedule, and the interpersonal professionalism. The underlying quality, or severe lack thereof, has become painfully apparent over the last year and a half. There is not a single element of the construction efforts that has not had significant issues "once the paint dried". I'm left with a kitchen that I hate, every time I step foot into it. - A screw used to secure the dishwasher was apparently lost during install and a drywall screw was substituted. The dishwasher door scratched immediately. - Cabinets were removed to allow for floor install, and when put back against the wall just pushed into place. The paint had ripped, leaving 1" sawtooth edges that were never corrected. - They installed a cantilevered breakfast bar, and again I questioned the engineering of having a 1/2 plywood base screwed into a 2x4 not being sufficient anchoring and bracing would be necessary. Again I was told there wouldn't be an issue. That bar now has a .5" downward deflection and I'll be installing additional bracing. - Hinges for a cabinet door were screwed into the edge of 1/2 MDF. MDF can't hold screws on the edge. That door isn't usable. - The surface mount cooktop was incorrectly installed, leaving a gap that results in any spills dripping into the cabinetry. the instructions in the installation manual were not followed - the foam gasket was not applied, nor left behind for me to use as a fix. - The undermount sink was held in place by placing it between the countertop and 1/2 plywood underlayment. The sink has separated, since that's not an approved installation. When I called Craftsman back out to fix the issue, the same person who performed the original install recommended a fix of screwing a wood screw up into the plywood to push the sink into place. I declined to have him ever set foot in my home again and have since corrected the issue myself. - They removed the particleboard subfloor that was under the existing vinyl. When I questioned why no new plywood underlayment would go down before the hardwood I was assured by Chris that the subfloor was sound enough and any leveling and cupping issues would work themselves out when the hardwood went down. Wrong. Individual boards are cupped, the floor waves in places, and squeaks/creaks regularly. I should note here that I personally did similar hardwood install elsewhere in the house, used a new plywood underlayment, and do not suffer these issues. Aesthetically, the work was beautiful. The foundation that beauty was built on was nearly nonexistent. I regret I didn't push harder for what I believed to be necessary and also regret that it's taken me so long to post the review. Hopefully others have not suffered due to this. I need to note that when I contacted Chris regarding the sink issue he was responsive and professional. I truly believe he wants to do good work. But the crew he has (had, perhaps) did not do a job that stood up to the quality bar he sets. This was evident in the recommended sink "fix" - just do enough to make it look good again, don't worry if it holds up. Unless Chris is on the jobsite full time I question if work of not-cosmetic quality is possible.
Description of Work: Remove 533 ft of vinyl flooring, carpet, underlayment 532.00 Install 533 ft of prefinished hardwood flooring - labor only 1,332.50 Remove existing countertops and back splash 225.00 Install new granite slab 2,800.00 Intall new tile back splash 320.00 Install new wall behind cabinet with granite bar shelf. Paint as needed 400.00 Install shoe base over new hardwood flooring (painted white) 300.00 Install new undermount stainless steel sink (sink included) 350.00 Install all new appliances (provided by owner) 200.00 Haul off all debris 200.00
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$6,000
Response from CRAFTSMAN CONSTRUCTION
Hi [member name removed], We are sorry to hear you did not enjoy your experience with us. It is our earnest effort for those who contract with us to have a great experience and become a lifelong happy client. We take very seriously your concerns and although we were surprised that you would wait 2 years to voice your concerns, as you are aware upon reading your comments we gladly extended to you our assistance, we still extend to you our helpful hand. Please feel free to call or email me. Sincerely Chris Pete Most of our clients have great things to say about us. From one of many Clients Below: “We had a fantastic experience working with Chris Pete, owner of Craftsman Construction. Our home in the Richmond neighborhood of SE Portland only had one bathroom . When we purchased the home we knew we had enough clearance in the basement to claim the square footage as living space and add a bathroom. The reason that we ended up using Craftsman Construction was that a co-worker of mine raved about the great job Chris had done for him. This co-worker is one of those extremely frugal consumers who always does a ton of research when making a major purchase. He must have gotten quotes from a dozen contractors over the course of a year and half, always trying to drive down the price, until he awarded the work to Craftsman Construction. He did not choose Chris because he was the lowest bid. In fact he got one bid that was so low it was obvious that the contractor must have been incompetent or planning to cut corners to a dangerous degree. He was very pleased with the second floor addition that Craftsman had done and when I checked it out I was very impressed with the high quality of the complex project. When it came time for us to remodel our basement I called Chris Pete at Craftsman in order to get a quote. Unlike my co-worker I knew that it was not necessary to get a dozen quotes because he had already made it very clear that Craftsman's pricing was very fair on the first quote. I did obtain three competitive quotes in all and Craftsman's quote was by far the lowest. I want to stress that being the lowest does not mean being the best. For some bad contractors they may quote very low because they do not have a good understanding of their costs and will end up either performing work in a shoddy manner or pestering the home owner later with frequent extra charge billings. Craftsman was able to beat other contractors' quotes because Chris Pete has a lot of experience working with older homes in Portland and has a great understanding of what is required in order to get the necessary permits from the city when remodeling these homes. Chris also offered very creative design solutions that ended up not only saving many thousands of dollars in costs related to leveling the basement floor but we ended up with a nicer bedroom than we had drawn up for him in the first place. In our discussions with other contractors they missed this cost saving opportunity and so their bids were much higher. Our final project was completed on time giving us 40% more finished square feet to our home at very reasonable price. We have a bedroom with an egress window that has a lovely bench seat under it with twin closets on each side. We have that all important second bathroom, en suite, with a beautiful tiled step down shower, a media room with surround speakers where we spend a lot of time, a large walk in closet and a finished laundry room that Chris relocated from our initial drawings. The finished laundry room was one of our biggest surprises since we had not really given much thought to making it nice. Chris' thoughtful suggestions ended up making this the most attractive laundry room we've ever used. I have happily recommended Craftsman Construction to two other friends who hired them to complete their remodels. In both cases my friends were overwhelmingly pleased with the work Craftsman completed and the cost. In each case Chris sent me a check to thank me for my referral, which was very nice, but I would have happily recommended him to any friend in need regardless. He understands that word of mouth recommendations are very important in his line of work which is why he treats his customers so well. I have no hesitation in recommending Chris at every opportunity to friends who want to spruce up their homes. If you are renovating a home in the Portland metro area call Craftsman Construction. You won't be disappointed.”
Ron M.
08/2012
4.0
remodeling
+ -1 more
I did not use them. Everything was fine, and I had no problems with them. I just selected a different contractor.
Description of Work: Craftsman Construction gave me an estimate for general remodeling.
Our final decision on the General Contractor for our kitchen remodel came down to Craftsman and another company, and it was an extremely hard choice. I really like Chris and the way he worked. He was very responsive, very professional. He asked good questions, pointed out some key challenges to consider and had good follow up in our decision process. He had excellent follow through on the quoting process including quoting a Vetrazzo countertop, a countertop material he had not used in the past.I wish we could have hired both companies.
Description of Work: We are remodeling our 1922 kitchen. We were requesting quotes to redo everything including rearranging the layout, new floors, cabinets, countertops, lighting, some electrical and a little plumbing.
I was very apprehensive about doing a kitchen remodel. I especially did not want to give up a kitchen for 2-3 months. Chris Pete is the owner of this company and the only one I've had to deal with. I was all set to go with another company when I met with him. He suggested some significant design changes to our kitchen which I loved. And he was said he could finish our kitchen in 2 weeks. The planning stage took a long time (about 2-3 months) because of the work it took for us to decide on the design change but the actual time we were out of a kitchen was a week. Demolition occured on a Saturday and by the next Saturday, we had a working kitchen back - cabinets, granite, appliances reinstalled and rooms painted. All that was left was minor work (installing the doors and hardware on the cabinets, a second coat of finish on the hardwood, touch up painting). We were so comfortable with Chris and the work that he would do, that we actually ended up going out of town during the construction week. There were some minor things that we needed to do (buy paint, etc) that we didn't have time to do before leaving town and Chris even did that for us. I am absolutely amazed at how quickly he got it done. Not only that, but the quality of the end product was outstanding. I'm a pretty detailed person and I notice defects, no matter how small. Chris definitely knows his way around the kitchen and is probably as detailed as I am. In his walkthroughs, he found some areas that the quality wasn't quite up to his standards, and he had his sub-contractors come back and fix it (or sent back to the cabinet maker to fix). I only had a few minor complaints/comments and Chris took care of them really quickly. I highly recommend this company. In fact, now that I know how painless the actual remodel can be, I'm thinking of remodeling our bathrooms and wouldn't go with anyone other than Craftsman Construction.
Description of Work: Remodel of the kitchen and dining room which included: 1) Demolishing the entire kitchen 2) Replacing with new cabinets, new granite counters 3) Taking down the wall between the kitchen and dining room 4) Installing a new sliding glass door in the dining room 5) Installing new built in cabinets in dining room 6) Replacing the carpet in the dining room with hardwood
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Service Categories
General Remodeling,
Kitchen and Bath Remodeling,
Countertops and Backsplashes,
Doors,
Finished Carpentry and Woodworking,
Plumbing,
Hardwood Flooring Sales and Installation,
Cabinet Making,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Interior Painting,
Exterior Painting
FAQ
CRAFTSMAN CONSTRUCTION is currently rated 3.6 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: Closed
CRAFTSMAN CONSTRUCTION accepts the following forms of payment: Check,PayPal
Yes, CRAFTSMAN CONSTRUCTION offers free project estimates.
Yes, CRAFTSMAN CONSTRUCTION offers eco-friendly accreditations.
No, CRAFTSMAN CONSTRUCTION does not offer a senior discount.
No, CRAFTSMAN CONSTRUCTION does not offer emergency services.
Yes, CRAFTSMAN CONSTRUCTION offers warranties.
CRAFTSMAN CONSTRUCTION offers the following services: Additions,Basements,Kitchens,Bathrooms,Windows,Siding,Decks,Foundations,Garage,Concrete,Insulation,Drywall,Roofing,Gutters