About us
Carpet Surgeon Inc. prides itself on making sure our clients receive excellent customer service and as you read the testimonials on this website, you will see we practice what we preach. No matter the size or complexity, it is our mission to complete each job to our client’s satisfaction. Our staff does not rush through the work, just to get it done. They take their time and do a thorough job because we hold ourselves up to a higher standard. Being average is not good enough; we strive to be the best.
Business highlights
Family owned & operated
45 years of experience
Services we offer
Carpet and rug cleaning/repair/installation/re-stretching. Tile & grout cleaning. Specializing in Carpet Stretching, Carpet repair, Seam Repair, eliminating pet odor in carpets. Laminate floor installation. Carpet pull up and removal. Spot dyeing of carpet. Steam cleaning of carpets. Upholstery cleaning. Leather furniture cleaning. Cleaning of partitions.restretching
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Check
- Visa
- MasterCard
Our recent projects
- 12
Assorted photos uploaded by Carpet Surgeon Inc
Reviews
4.9177 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 1% | ||
| 1% | ||
| 1% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 177 reviews
Sara P.
Dec 2023
Carpet Installation
They were great and fast!
Response from Carpet Surgeon Inc
"Thank you for taking your time to write a review. We enjoyed working with you, Glen"
Karen S.
Jul 2023
Carpet Cleaning
I have used this service several times in the past few year. They have always done an excellent job and this time was no different. Gabriel came prepared, knowing I have a large carpeted area. He had extra long hoses. He inspected the carpet, sprayed the problem areas and got to work steam cleaning. He worked quickly by thoroughly.
Response from Carpet Surgeon Inc
"Thank you for taking the time to write this review and the complimentary words about Gabriel's work. I was wonderful working for you again. We appreciate you being a repeat customer all these years. Glen Meichtry"
Aeby Z.
Jul 2023
Carpet Cleaning
Super friendly, got the job done quickly and thoroughly, fresh and clean carpets in multiple rooms and stairs in my multi pet household ?. And they got me in for an a Appointment within just a couple days.. comparable pricing to other contractors.
Response from Carpet Surgeon Inc
"Thank you so much for writing this review, your comments and Thumbs up. We really appreciate you entrusting us in caring for your carpets. We look forward to helping you again in the future, Glen"
Katherine R.
Feb 2021
Flooring
Great service, friendly and easy to work with.
Response from Carpet Surgeon Inc
"Thank you for taking the time to write a review. It was great working with you, Glen"
Peter B.
Feb 2021
Carpet Installation
All was good. Came on time, did a nice job, I'm totally satisfied.
Scott L.
Nov 2020
Carpet Cleaning
Prompt, friendly, professional, not hurried, and the best job we've seen.
Response from Carpet Surgeon Inc
"Thank you for the kind words and 5 star rating. It was great working with you, Glen"
Mary H.
Nov 2020
Carpet Cleaning, Carpet Installation
Service was exceptional and the individual was punctual and knowledgeable. I would like to suggest that in the pandemic we are in, technicians should be provided with shoe covers.
Response from Carpet Surgeon Inc
"Thank you for the review, Its nice to hear words like Exceptional, Punctual and Knowledgeable said about one of our team members. I appreciate the suggestion on wearing shoe covers, wearing them is our normal policy. They were on back order with 2 of our suppliers due to the pandemic and finally we have a good supply of them again. Thanks again for your business, Glen."
Roxanne O.
Apr 2020
Carpet Installation
Adam was great, he showed up right on time and had the repair done within 30 minutes. I had an extra piece of carpet, so he was able to use that to patch a small area at the door to our master bedroom. I will definitely use them again when needed.
Response from Carpet Surgeon Inc
"Thank You for taking the time to write such a positive review. It was great working with you on your project. We appreciate the opportunity Glen"
Robert A.
Sep 2019
Carpet Cleaning, Carpet Installation
A little disappointed, the teck appears to have done a good job however, I don't think I should have needed to clean up the carpet fragments after completion. Also in making appointment was told 10% discount for Angies list. Teck said no discount for minimum charge.
Response from Carpet Surgeon Inc
"Thank you for the review , I appreciate you bringing to my attention that our technician did not clean up completely (which is our normal standard) and you had to. ( I will send you a $20. Starbucks Card for your trouble) I am glad Jacob received A marks on all 5 Grade Details. I am sorry for any confusion on our minimum or Angie's List Discount Thanks for the feed back, Glen Meichtry."
Susan H.
Jun 2019
Carpet Installation
Carpet Surgeon did an excellent job. After 2 years we had a problem with the carpeting buckling in our bedroom. The Carpet Surgeon came and fixed it promptly and quickly. They provide free in-home estimates and provide a 3-year guarantee. They completely solved the problem. I highly recommend them. 503-520-9717 [*** Link removed ***]
Response from Carpet Surgeon Inc
"Thank You for the review I am glad your restretch went well. It was great working with you [Member Name Removed]."
Pat C.
Feb 2019
Carpet Cleaning
Gabriel arrived right on time, was very professional, very pleasant. Was efficient in cleaning the areas. The carpet looks great. Would definitely recommend
Response from Carpet Surgeon Inc
"Thank you, [Member Name Removed], for your kind review. We appreciate your business and we look forward to working with you in the future. Enjoy your weekend! Best regards, Tess"
Chengcheng J.
Jan 2019
Carpet Installation
Carpet Surgeon was so responsive and so quick at fixing the problem with reasonable price, I am so impressed with them. Next time I will definitely hire them again for cleaning the carpet when my tenant moves out. So glad that they contacted me through Angie's list!
Response from Carpet Surgeon Inc
"Thank you for the kind words in your review. We look forward to working with you again. Gratefully Glen."
Dolores L.
Oct 2018
Carpet Installation
Fantastic. This is the 2nd time we have used this company and both times the result was excellent. Adam is an outstanding employee.
Response from Carpet Surgeon Inc
"We are so happy to be able to serve you again. Thank you for the kind words about Adam and the straight A review. We appreciate your business, Glen"
Cindy L.
Sep 2018
Carpet Installation
They were super easy to set up an appointment. Adam called to say he was on his way and arrived right on time. He did a fast but thorough job. Very pleased. Will use again for all my carpet needs.
Response from Carpet Surgeon Inc
"Thank You for taking the time to say such nice things about Adam. We look forward to serving you again, Glen"
Stanley R.
Apr 2018
Carpet Cleaning, Flooring
Adam and Jacob called ahead as scheduled and arrived on time and ready to work. They were dressed for the job and both well groomed and respectful of our building’s vendor protocols. I hired Carpet Surgeon to do my project and another neighbor and couldn’t have asked for anything better. We have an 18 y/o carpet in good shape, but in need of a little TLC. It now looks as good as when it was installed. Adam’s creative approach meant minimal arrangement of furniture and no removal of baseboards.
Response from Carpet Surgeon Inc
"Thank You for your kind words about Adam and Jacob. I am so pleased that you were happy with the service that they provided. I will let them know that you gave them all A's on their report card. We appreciate the work and the positive review, Glen."
Norman A.
Dec 2017
Carpet Installation
Adam was very professional and he did a great job. No one could tell the carpet was repaired.
Response from Carpet Surgeon Inc
"Thank You [Member Name Removed] for your positive review. I will let Adam know, we appreciate the work. Happy New Year! Glen"
David H.
Nov 2017
Carpet Cleaning
The cleaning was adequate at best. When I politely pointed out one area that wasn't as clean as the rest of the carpet, and that might benefit from some additional work, the technician didn't know what to say. After a couple minutes of awkward silence, he mumbled that it "might be wear and tear", and walked right out. He sat in his truck for several minutes, and had the office call me to arrange for payment. Although the price was reasonable, the work was not as hoped for, the technician's attitude was poor, and I would not recommend this company.
Response from Carpet Surgeon Inc
"I apologize that your service appointment in October did not meet your expectation. We are more than happy to send out a different technician and re-clean any areas of concern or the whole family room and steps again until you are satisfied with the work or refund the $129 amount charged. The technician we sent is IICRC certified and normally does a great job however apparently had an off day and did not clean or communicate to his or our usual standards, for that I am sorry. Please give us a call and we will do our best to resolve this issue for you. Thank You Glen Meichtry President Carpet Surgeon Inc. Office [phone number removed] to schedule free clean or text or call Glen with any questions or comments M [phone number removed]"
DANA G.
Nov 2017
Carpet Cleaning
Perfect. Arrived on time, job was very well done. No issues at all.
Response from Carpet Surgeon Inc
"Thank You for your straight A review and kind words."
JANET A.
Oct 2017
Carpet Cleaning, Carpet Installation
They're definitely a step above the ones that advertise out there. They're quality is good and I will continue using them.
Response from Carpet Surgeon Inc
"Thank You [Member Name Removed] for the kind words. It was great working with you we look forward to next time."
Kyle M.
Sep 2017
Carpet Installation
The carpet looks as good as new. They matched the pad height that needed to be replaced, the seam is barely visible, and the carpet was stretched to look new. Even the transition to tile looks great. They restored the space to pre-incident conditions.
Response from Carpet Surgeon Inc
"Thank You for your favorable review. It was great working with you on your project. We appreciate the work, Glen."
Sharon B.
Sep 2017
Carpet Cleaning
Micah showed up right on time, examined the job to be done, then went right to work. Great job on a carpet that had not been cleaned in a long time
Georgia T.
Sep 2017
Carpet Cleaning, Furniture Cleaning
Prompt, efficient and did a very nice job.
Response from Carpet Surgeon Inc
"Thank You [Member Name Removed] it was great working with you. We appreciate the work and the kind words, Glen."
Gordon R.
Sep 2017
Carpet Installation
The original installer did a lousy job. Glen fixed it. Over time the carpet by the kitchen entrance from the living room has wrinkled making it hard to vacuum. I was so impressed with this business that I am having them out this month to fix it. Price is very reasonable.
Response from Carpet Surgeon Inc
"Thank You [Member Name Removed], we appreciate you trusting us to work on your carpet. I am glad yo are enjoying the results. Thank you for your favorable review, we appreciate the repeat business, Glen."
Sam L.
Aug 2017
Carpet Cleaning
Very good job. House was empty as we had moved so it was easier for them than working on a house with people still living there.
Response from Carpet Surgeon Inc
"Hi [Member Name Removed] thank you for the nice review. I am glad you were happy with the carpet cleaning at your home. We appreciate your business very much, Glen."
Helen V.
Jun 2017
Carpet Installation, Handyman Service
I have them many times for many different things. I highly recommend them. They installed some rubber mating, repaired a door frame and some carpet stretching. They are professional. They are knowledge. They have good workmanship. My interaction with them is very positive. They work was wonderful, more than expected.
Licensing
Bonded
Insured
Licensed*
Trade License Number
46552
Trade License Locale
OR
Trade License Authority
Oregon Construction Contractors Board
Trade License Expiration
04/16/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Carpet Surgeon Inc is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Carpet Surgeon Inc accepts the following forms of payment: American Express, Check, Visa, MasterCard
Yes, Carpet Surgeon Inc offers free project estimates.
Yes, Carpet Surgeon Inc offers eco-friendly accreditations.
No, Carpet Surgeon Inc does not offer a senior discount.
No, Carpet Surgeon Inc does not offer emergency services.
Yes, Carpet Surgeon Inc offers warranties.
Carpet Surgeon Inc offers the following services: Carpet and rug cleaning/repair/installation/re-stretching. Tile & grout cleaning. Specializing in Carpet Stretching, Carpet repair, Seam Repair, eliminating pet odor in carpets. Laminate floor installation. Carpet pull up and removal. Spot dyeing of carpet. Steam cleaning of carpets. Upholstery cleaning. Leather furniture cleaning. Cleaning of partitions.restretching