Carey Custom Floors and Remodeling

Worst experience ever. They walked away from Oregon Construction Contractors Board mediated agreement. Please do not use these people if you value your money and sanity. Construction Contractors Board has 3 claims against them in last 3 years.

Carey Floors kept delaying their work. I'm retired and was available anytime they could finish the job.

Very poorly. Perhaps the most disappointing experience with a contractor. Upon paying the first 50% down, the owner communicated the process, his availability on site and a timeline. Unfortunately, none of those items were correct. His team even commented that this is "typical Dan...Never writes anything down and is only interested in making a buck so he tells customers what they want to hear." Upon multiple requests for Dan to review the final product, he never showed. Even communicating he'd meet me at home one morning at 830 and never showed. Brutal! A two week job turned into 4 and the finish work is abysmal. They dropped a tool on one of the stairs and took a chunk out. Their fill doesn't match, the paint on the skirts is different than the balusters and there are a ton of gaps around the new stairs. In addition, the posts aren't even and aren't square. To top it off, Jean the co-owner pushed hard for payment, rudely so before the job was complete to our satisfaction, seemingly their only concern.