Anctil Plumbing Inc

We had Anctil Plumbing replace the hose bib faucet pipe in the front of our house. According to plumber we know, should have been about 15 minutes at most even if problematic. The Anctil plumber kept dragging it on, not able to get the pipe to supposedly screwed into the old pipe in the wall properly. I finally called a plumber we know and asked them what to do to get him to finish. I was instructed get down and shine a flash light in the hole to see where the pipe is and once I did that, well then all of a sudden MIRACULOUSLY the plumber had no trouble screwing the new pipe into the old pipe in the wall after fooling around with it for 40 minutes. The next item, installing the shut off valve in the basement ceiling, wide open area, no wall, nothing in the way, reach up, cut, install and he was done with that in about 5 minutes as he should have been. We were billed for an hour and a half, even though the plumber was not here that long and we were told it would be done in an hour prior to having them out. We will never use them again and will not recommend them.

After having a great experience and writing a terrific previous review, my next experience has been abysmal. After servicing my toilet and replacing a defective flush mechanism, the toilet had an intermittent problem. About every 3rd flush, the mechanism would stick open allowing the water to run endlessly. 4 Calls to Anctil and 4 promises of "we are sending the plumber who did your job back to investigate" no one ever came. Not only did it worsen during this time, but I was also notified by the water dept. of increased usage. My water bill was more than double. I explained this to anctil on my last call and still no response. I will never use them again for my older house and I suggest you do not either,

Just fine.

Went fine. No problems or issues.

Work was done the same day we called, clean and professionally.

I have an old house and it is consistently difficult to get service professionals who have the skill, experience and desire to work on old plumbing. Anctil is great; they do not try to oversell or push replacing old with new. They are knowledgeable and share valuable perspective that allows me to make an informed decision that also preserves the integrity of my old house. Bill is great with scheduling and communicating; Paul was my most recent plumber who was great to work with. I recommend Anctil without reservation.

Great! They responded quickly, even though they were probably booked solid. The plumber was excellent, and knew what was necessary.

Anctil's service was amazingly quick, expert, and reasonable in cost. A plumber was at my door within 90 minutes of my call. The fix required an hour or less to cut off water, trim out bad piping, and install new. The plumber gave me several tips for protecting this particularly exposed piece of piping in the future.

unknown

Anctil Plumbing did a great job for us.  We discovered one evening that our water heater wasn't working.  It was 20 years old.  We called several plumbers none of whom were available until the following week. A couple of plumbers couldn't tell us until a few hours later whether or not they could come out to our home that day.  When I called Anctil, they were courteous and prompt in their responses.  They were able to schedule time that afternoon giving us a 30 min window of arrival time which was great.  We received another call from Anctil giving us the name of the person who would be arriving.  We received a call from the repair person letting us know that he was on his way and he arrived on time.  He did a great job of installing a new heater and removing the old one. When we asked, he also showed us how to turn on the pilot light should we ever need to do it on our own.  We appreciated their great level of communication and how courteous, professional, and prompt they were.  The water heater also works great.  We would not hesitate in highly recommending them to others.

unknown

unknown

unknown

unknown

unknown

unknown

The plumber was in and out with no trouble.   Very professional and very responsive.

good

Had a major water leak in waterline in crawl space, requiring us to shut off water.  Called Kennedy Plumbing, but they could not come out for several days.  They recommended Anctil.  I am very happy I called them.  Duke came out the next morning. He was prompt, professional, and a very nice person. Did a great job fixing the broken pipe. Will definitely use them again.

unknown

Could not have asked for better service or workmanship. All done quickly and very well.
Water was running into the street from raised wall/landscape area. We isolated the underground source even though we could not see it,...a broken water main under garden area.
 Called three plumbers. One never returned my call. The second called two days late. Anctil was very responsive and scheduled the work just two work days after estimate. 
Subcontractor did a magical job of boring under driveway and garage floor so new service could enter crawl space all the way to connection point. Avoided major digging or damage.
Anctil plumbers did the work in about six hours, using top grade materials, including piping, fittings and pressure reduction valve..all per code.
City inspector arrived next day and approved it quickly for completion. Anctil crew returned hours later to back fill around street meter and patch concrete garage floor. Real pros. I tend to want things done right. So glad I hired Anctil. And..very easy to work with.
Totally satisfied.
[Because new water main is not steel, had to have an electrician come by soon to install a household ground, which was connected to the old plumbing.]

The service was excellent.  One person came out and it took about half an hour to an hour to complete the job.  They did an excellent job cleaning up.  I would say they have excellent service, reasonable prices and very reliable.  They have done other jobs for us with no issues.

I have used Anctil for my home plumbing needs for years.  they have always been quick to respond in a very professional helpful way..  I will never go anywhere else.  The hot water tank replacement went like all the other calls over the last 25 years.  Outstanding.

I awoke in the morning, and my hot water heater was leaking, and needed to be replaced.  I called Bill at Anctil, who said that he would check with his dispatchers and get back to me in 15-20 minutes.  He called back in less than 10 minutes and told me that someone would be there around 2pm.  At 2pm, Duke arrived.  He was a nice guy, clean cut, and work clothes were not shabby.  He told me he would have the job done in 2 - 2 1/2 hours.  He was done just shy of 2 1/2 hours.  He made sure that I knew how to relight the hot water heater (in case it ever went out) since the lighting mechanism looked different than the previous one that I had.  
Thank you to Bill and Duke at Anctil for helping me last minute in my time of need.  I will definitely use them again.

unknown