About us
The Experience Matters! We are licensed, insured, and bonded. All of our employees are screened through a background check and drug testing. We provide customizable cleaning plans to fit individual needs and budgets. Nearly 70% of those we provide quotes for chose us. 97% Would recommend us! Thank you for considering us, we would greatly appreciate the opportunity to earn your business.
Business highlights
18 years of experience
Services we offer
Abby’s Maids , Recurring Service
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.745 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 13% | ||
| 2% | ||
| 2% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 45 reviews
Kathy M.
Apr 2023
Maid Service
I would have rated a 1 star; however, there were a FEW things that were well done. Went over a list prior to first initial visit. It was extensive. They don't move furniture to vacuum, so that wasn't an option. Not all window tracks were cleaned. Waste baskets were not emptied. Film residue on laminate floors, and spots left that didn't come up with just a swiffer. Had to call back to dust wall hangings. Grime wasn't cleaned around kitchen faucet. Sheets/bed change was awful. If you don't like to do it (which she told me she didn't), then don't offer and don't charge. Crud bottom of shower door, bathroom mirrors cleaned with dirty cloth that left wipe marks, window along side of front door missed all together. Base boards neglected. Dirt behind kitchen waste can because it wasn't moved and not mopped under. I was so disgusted that I told the gal, Marki, not to contact me. The check sure got deposited quickly! Little things like incense burner was not emptied; the lid was just shut. I have decided that and maid service is just a waste of money. This $397.40 plus $30 tip (appreciated but not required at time of good bye) was the biggest rip off! I've decided that I can't depend on hired help and will have to do this myself. NOT what I wanted to do, I only wanted a good and honest job to be done and someone consistent to come in every two weeks. I didn't want to leave a yelp review, but I can't get anyone to call me back except the gal that did the job. The tip was obviously given prior to investigation, which I will never do again.
DAVID F.
Jul 2022
Maid Service
Excellent. A pleasure to come home to a well cleaned house!
Shawn K.
Jul 2022
Maid Service
Professional and exceeding quality expectations at every turn !
Gwendolen S.
Sep 2021
Maid Service
Very grateful for their service
Jerry H.
Aug 2021
Maid Service
Exceptional. Conscientious. Detailed.
Wendy J.
Aug 2021
Maid Service
They are the nicest people to deal with. I just love them!
Rhonda M.
Jul 2021
Maid Service
It was very good. I like when someone comes out to see what I need done. Haley is very professional and caring about what I need. She will be great to work with.
Ruth D.
May 2021
Maid Service
Very courteous and easy to deal with.
Steve D.
May 2021
Maid Service
Professional and courteous
Response from Abby's Maids
"Hi Steve, Thank you for choosing us. Our goal is to continue this exceptional experience."
Jean M.
May 2021
Maid Service
I am very pleased with the end result. The young ladies were professional and absolutely enjoyable and did a great job.
Response from Abby's Maids
"Hi Jean, Thank you for the review. We appreciate you and your business."
Beth S.
Apr 2021
Maid Service
5 stars
Response from Abby's Maids
"Hi Beth, Thank you for the review. If there is anything we can do to improve your experience please do not hesitate to reach out. We appreciate you and your business."
Larry F.
Mar 2021
Maid Service
Very professional and fully veted employees
Response from Abby's Maids
"Hi Larry, Thank you for the comment. We look forward to consistently meeting your expectations. You are the most important part of our business, without you, we would not exist."
CAROL C.
Dec 2020
Maid Service
Aside from being a great, reliable service I greatly appreciate the way that Stover takes care of their employees. That was huge for me! I just love my house cleaner!! She pays attention to little details that mean so much and sheâ s consistent. I feel comfortable with her whether Iâ m home or away. I would not hesitate to recommend this Company to anyone looking for housekeeping services. Iâ m so happy that I found them!!
Response from Abby's Maids
"Thank you for the kind review, Carol. Many clients have chosen us because we treat our employees very well both in terms of respect and economically. In fact, we offer our employees one of the best compensation packages in the industry. Our mission is to provide both our clients and employees the best possible experience. Thank you for choosing us; we appreciate you."
Ann D.
Dec 2020
Maid Service
Very business like and look forward having them work for me.
Response from Abby's Maids
"Thank you for the kind review and thank you for being the most important part of our business."
Sarah O.
Aug 2020
Response from Abby's Maids
"Thank you, Sarah."
Marcia K.
Jul 2020
Maid Service
Very kind professional workers, customer service excellent.
Response from Abby's Maids
"Thank you for the review, Marcia. We are committed to providing our customers with a great experience. If there is ever anything we can do to improve your experience with our service, please do not hesitate to ask. Have a wonderful day."
Annette O.
Mar 2020
Maid Service
I have had them only one time, but am planning to use them twice a month. Lacy was very business like, but still friendly and engaging.
Response from Abby's Maids
"Thank you for the review, Annette. Our goal is to continue to provide you with nothing less than an exceptional experience. Thank you for trusting us to meet your needs."
Denise W.
Mar 2020
Prompt replies to my questions. Good follow-up before, during and after.
Response from Abby's Maids
"Thank you for the review, Denise. Because customers are the most important and valuable part of or business we strive to always treat them as such. Have a pleasant day."
Brent R.
Mar 2020
Everything was great
Response from Abby's Maids
"Thank you for the review, Brent. As you can see our customers are the most important part of our business and that is reflected in the consistently high ratings we receive for service. Have a pleasant day."
Janet F.
Mar 2020
Maid Service
Stover Cleaning Services is ABSOLUTELY the best cleaning service I have ever used....and I know whereof I speak because I have hired a number of companies to clean my home during the last 45 years. The work done by Stover cleaners is professional and thorough, From now on I will never use any service but Stover!
Response from Abby's Maids
"Thank you for the review, Janet. Our goal is always to provide an exceptional experience. I am delighted to hear we are doing so. If ever we fail to do, please do not hesitate to reach out. You, the customer, are the most valuable part of our business, and we genuinely appreciate you."
Linda J.
Feb 2020
Maid Service
So far a great cleaning service! Efficient professional & very easy to work with. I'm happy with my choice.
Response from Abby's Maids
"Thank you for the feedback, Linda. Although we are not the most expensive, nor the least we do pay our cleaners well and provide them with great benefits. Sometimes this means charging a bit more, however, we will consider matching any competitor. That said, if outstanding customer service is important to you look no further as our reviews will reflect.."
Matt G.
Feb 2020
We needed a move-out cleaning of an apartment. They responded very quickly when posted online and were able to schedule the job within our tight schedule. The work was top quality and very professional. They gave us a quote ahead of time and stuck to that. It seemed a bit pricier than we expected but we've never hired cleaners before. Overall it was still reasonable considering the nature of the job.
Response from Abby's Maids
"Thank you for the review. If there was something we did not clean to your expectations of quality please contact us so we can make it right. As for the value, we are not the most expensive or the least expensive however we do pay our employees very well and provide them with great benefits so we do charge a little more than average. That said, we will consider price matching any competing bid."
Bertrand C.
Jan 2020
Maid Service
Just waiting for the next cleaning to see how this works out.
Response from Abby's Maids
"Thank you for the review. If we have not meet your expectations please contact our office and we will make it right. As for the value, we are not the most expensive or the least expensive however we do pay our employees very well and provide them with great benefits so we do charge a little more than average. That said, we will consider price matching any competing bid."
Ellen S.
Oct 2019
Maid Service
Will let you know more as time goes by.
Rebecca R.
Oct 2019
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Abby's Maids is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Abby's Maids accepts the following forms of payment: CreditCard
Yes, Abby's Maids offers free project estimates.
No, Abby's Maids does not offer eco-friendly accreditations.
No, Abby's Maids does not offer a senior discount.
No, Abby's Maids does not offer emergency services.
Yes, Abby's Maids offers warranties.