Aatco Transmission & Transaxle

Supercalifragi expialidocious

Both services went great. Good prices and Tim is very reliable and kind. He was more than willing to address any concerns I had, thoroughly explain the process, and give me honest information. My car is running great now.

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unknown

IT didn't go well.  After the transmission service, the vehicle leaked transmission fluid very badly. I took the vehicle back in and was told that I needed more work as some of the seals were bad.  They performed the work and checked out vehicle after.  I took the car home and noticed that it was leaking even worse that it did before.  Called them again and they asked me to bring in the vehicle.  I did so and found that one of the new seals was bad (not sure which one).  So, they fixed this (I think as they fixed this yesterday).   So, I now have a huge transmission fluid "spot" on the street in front of my house, they have worked on the vehicle 3 times now - I just hope that their last "fix" really worked!   Two other items:

•  1. I noticed that, for the last 2 times I used them, my vehicle's were not "eligible" for their discount service and I had to pay full price.
•  2. The vehicle they service prior to this, I wanted to service the other items that used fluid (not the engine).  I was told this was a very difficult and time consuming service. They quoted about $500 for this service.  I went home, got on YouTube and watched what it took to change out the fluid in these units.  Turns out it was NOT difficult. Went elsewhere and they did the needed service for half what AATCO quoted. 

I won't be going to back to them in the future!   I am working on cleaning up the 4'x6' spot in the front of my house - but I expect the spot is there to stay!  Oh, when I mentioned the spot that was their fault, they said "Just clean it yourself".  Great customer service and taking responsibility for the quality of their work!

I called for a transmission "flush" quote - the recommendation from my "regular mechanic". However, the owner, Tim, told me that it was inadvisable for a full flush on a 2002 car. He recommended alternate service that was less expensive, but more effective and safe for my car. I appreciate his honesty and recommendation.

unknown

unknown

We only had one day in which to get the work done.  Tim had to buy the new mounts from his wholesaler.  He was very accommodating and squeezed our job into his workload.   After the work was done, he showed us the cracked mounts that he had removed.  There were visible fissures on each mount; plus, the cracks were rusty.  During the time the car was being worked on, Tim kept us appraised by cell phone of his progress.   He possesses excellent communication skills.   

unknown

The ford dealership had stated that they could not pinpoint my transmission or vibration problem without specialized vibration analysis equipement.  Tim test drove my truck and stated, that he could diagnose for free.  After dropping the truck off, Tim called back in about 4 hours, stating he found loose bolts to the transfer case (that the dealership did not find).  After replacing gaskets and doing routine transmission sevice (without having the rebuild the whole thing), I have my F150 back and vibration free!
Very responsive, and customer centered, did not charge extra for some details he also took care of.

I fell for all the "good" reviews on Tim's company.  What a big mistake that was!
 
On 11/30/2011 I pay Tim Schroeder the owner of the company a sum of  $2,400 for overhauling my transmission on my 1999 Honda Accord.   Just over two years later and less than 18,000 miles I hear a loud clunking noise when the car is in park or neutral.  I'm thinking oh no this can't be the transmission!
 
I contact Tim's shop on 1/10/2014  and his crew examine the transmission and conclude the torque converter is going out.  Tim says sorry you're past the 12 month warranty it's going to cost you a $1000 for me to fix this.   I thinking "WOW"  I have to pay this guy another $1000 to make this transmission work right! I know that a transmission overhauled should last at least a 100,000 miles but not from Tim's shop.  I only get 18K miles a mere fraction of what I should get.   Tim says he buys the torque converter from a third party and blames it on the part going out.   I said Okay that maybe true but Tim you chose the company who made the part!  You bought the part.  I didn't!   I, the customer, didn't pay my $2,400 to that 3rd party vendor I paid it to you!
 
After my second conversation with him a couple days later 1/12/2014 I told him that I didn't want to pay what he wanted ($800 he came down after 1st conversation).  He said no way!  I am not going down any more.  He said  wow I can't believe your not happy that I'm willing to do the job at about cost for you.   I said if you pro-rated 18K with on the average 100K miles the cost would be more toward the $400 range.   HE HUNG UP ON ME.   Let it be known that I never threatened him, nor used obscenities, nor even raised my voice. I really felt I should NOT be paying him a dime for him to repair it, but I knew I was beyond the skimpy warranty he gave me.  So I was willing to pay that pro-rated amount, take the loss and just to get it done with.
 
I will never do business with Tim ever again nor recommend his service.
 
Unfortunately, I'll end up putting much more $ into this transmission, but I do know one thing, Tim will not get a dime of my money for his shoddy service and what I believe is a lack of integrity.
 
Finally, don't fall for a short 12 month, 12K miles warranty like the one Tim offered me.  I found there are companies out there that offer 2 years or 50K miles.  A much better warranty!  Now I think I know why Tim only offered me a 12 month, 12k warranty.  IMO he really doesn't want to be responsible for his workmanship after a measly 12K miles without you reaching into your wallet.

They checked out my vehicle, and then said they wanted to service the transmission before rebuilding it to see if that would fix my problem. That worked and saved me a lot of money.

AATCO Transmission have always been like that. I've gone in there once or twice with things I thought were big deal and it turns out it was something stupid that they either didn't charge me for or charged me very minimal. They're very good, honest guys and quite reliable. They're fairly priced.

I needed a new transmission. 
Firstly they checked the electronic
codes to verify that a replacement was really needed.  I appreciated
that because they could have just gone ahead and I would never have
challenged them.  It did need a new transmission.  Tim took at least 10
minutes to explain that they would use a rebuilt (rebuilt in house),
what the cost would be, his warranty on the rebuilt and answered all my
questions.  Work was completed on time with about $150 in additional
charges from the original estimate.  The $150. was for additional parts,
presented to me before the work was completed, with full justification
and approved by me.
When we left the shop, within 10 miles the CHECK
ENGINE light came on.  I called, Tim said bring it in and we will run
the diagnostics on it.  Turned out the new torque converter was
defective.  I had to leave the car overnight for them to replace it
(taking about 8 hours of labor) at no cost!!!  He said this happens
rarely, but he has no way of knowing if the converter has a problem
until he puts it in.  His supplier will replace the converter, but he
has to eat the labor.  NOW THAT IS TRUE CUSTOMER SERVICE and INTEGRITY. 
After 10 days, Tim has me bring it back in for a check up to be sure
everything was in order.
Thanks Tim and AATCO guys!!
Monty

AATCO Transmission is an awesome guy. He is top-notch, incredible. I went with them because five or six years ago they worked on a car and gave me a really great rate. They were quick and professional, told me what was wrong but didn't force anything on me. This time when we walked in, it was with my daughter's car, and I had been told already that quite a few things needed to be done. When we got in to AATCO, Tim's guys said "You just need a brush, it's not leaking," he didn't put on a whole bunch of things that weren't needed. That's what you want from a mechanic, someone who is not going to just add on things because they want to make money. Then he even - one of her pieces was rusted a little bit, and he had taken off the piece, washed it, sanded it and painted it before he put it back on, and didn't charge us anything for that.

I called Tim, he gave me directions, and I went out there. He is very nice and friendly and professional. I have a lot of confidence in his work. He has high ratings, and he is honest. I would definitely recommend him and use him myself when the need arises.

I got straightforward advice (effectively, "Let's talk together to see if it's worth it to spend the money to fix this transmission"), and when I decided to have the transmission re-built they put two guys on it to get it done quickly. They did a great job, and I have no complaints.

I choseTim's Aatco because of the Angie's list Ratings and now I can strongly recommend Tim to all others too.  
It's going to seemtoo good to be true when you enter the AATCO office for your estimate. First of all, the owner Tim, is actually the guy behind the desk in the office. He'll greet you kindly and discuss what you would like to have done. Then, he'll have one of his staff diagnose your vehicle, and he'll give you a free estimate based on his twenty odd years of experience.
Two days later, in my case, Tim called to report that the work was finished and the price was within $80 of his estimate.
 So, Tim is great, the shop is great, the work was great and I'm glad I went to Tim's.

Tim's AATCO Transmissions in Beaverton saved us from a $1500 mistake. My daughter's friend returned her borrowed van, a 2002 Dodge Caravan, saying her mechanic advised a transmission rebuild for $1500. Because my daughter had not actually spoken to the mechanic, I was skekptical and so I took the van to Tim's AATCO for a second opinion.  They test drove the van, put it on the computer, and did a visual inspection. They said the transmission was doing what it is supposed to do, but had some stripped bolt holes which needed to be fixed and a leaking solinoid pack which needed to be replaced. The evaluation was free and the estimate for the necessary work was $500. They noted a missing rear wheel ABS sensor which they also replaced. They also alerted us to an alternator problem, which they don't work on, but recommended a couple of places where we could get the work done. Tim and his crew were professional, skilled, considerate and most importantly, they were honest. I appreciate their work and would recommend them to anyone with a transmission issue.

What a great experience.  Thank you Angie!  The owner, Tim and lead Technician, Dan, were honest and I truly felt I was in the right place.  Excellent customer service.  Did not attempt to "sell up" any service.  I will never go anywhere else.  100% satisfaction.

Great (so far), Vehicle was towed in [which was covered by AATCO] ; repaired in 2 or 3 business days; drives and shifts fine.  I have been asked to come back in after 10 days for a checkup.

ATTCO did a very good on my 95 nissan. With the age of the car I was concerned it would be cheaper to find another car than to fix the current one. Even their highest estimate was better than estimates I got at other shops. Complete transmission, 5 speed clutch and transaxle rebuild. Done on time and under budget. After completion they also informed me of a worn wheel bearing that needed to be addressed.

Thanks to ATTCO I'm back on the road.

People at AATCO Transmission Company were honest.  Their integrity stood out the most to me.  My overall experience with them has been excellent.  Their prices are very good.  They are very good at what they do.  I would use them again in the future.

A local Nissan dealer had given me an estimate and I wanted to get a second opinion. Tim told me the work needed to be done and gave me a better price. He told me the dealer price did not include everything that may be needed with the clutch, when it was seen. Once the truck was in the shop the differential was suspected of having a problem, as well. It took some time to figure out exactly what was needed. In the end I got a rebuilt transmission and clutch and a full service on the differential, plus some differential parts, all for less than the dealers original transmission and basic clutch estimate. I felt confident about the work and price in my conversations with Tim and Dan. The truck was done on time and they asked me to bring it in for a road test and inspection, on the hoist, after 10 days, which I did. The truck is running fine. I will use Tim's Aatco service again, when needed, and recommend Aatco to anyone who needs this kind of service.