Mac Concrete Construction

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Called provider on Friday requesting an appointment to look at cement/sidewalk repairs mandated by the city. After difficult phone start, he suggested Saturday.  I said no, it had to be next week (this week).  He agreed and suggested Monday, "after 9:30AM."  I insisted "No, AT 9:30."  He requested that i text him my address--I think he may have been driving.  I texted my address and confirmed the appointment at 9:30, Monday.  Here it is Monday, almost 1:00PM.  Provider has not shown up.  I called at approximately 10AM and heard a very difficult to understand phone mail message which was followed by an automated voice informing me the the mailbox was full and that I should hang up.  With communication this bad, there is no way i will consider trying to do business with this firm.

unknown

The price was good. They were very good in punctuality.

Great communication and great work.  Completed the job promptly.  Slightly better price than other bids.

The entire project took almost two weeks and included removal of all the
stair ways and existing patios, regrading the grounds, adding gravel
and clean up. They exceeded our expectations in every respect. We were
concerned that with their bid being the lowest of four that corners
might be cut but none were. I would hire them again for any kind of
concrete work and highly recommend them here.

unknown

I was in the process of selling my home and needed a good deal on replacing my driveway. I was away from town and needed a good contractor to complete the job without my presence. I contacted two to three contractors in the area and received an immediate response from Mac Construction. Additionally, the quotation provided from Mac Construction was significantly lower than their competitors. I received a call right away and the contact person (Cresencio) provided a quotation the same day. The job was done on time and the quality was excellent. Being on the road while having the job done was a challenge; however, Cresencio and his team completed the task with minimal complications.

I highly recommend Mac Construction for driveway work to anybody.

The provider specified a time to meet with me to provide an estimate of costs. Unfortunately, the provider never showed up to the job site without providing any communication as to why he would be unable to make it. A phone query left on the providers answering machine has also failed to provoke a response.

The quote from Mac Concrete Construction was significantly lower than all of the other quotes I received. I don't always go with the lowest quote. However, based on their ratings on Angie's List and the references they provided I decided to use them. I wasn't disappointed.
Crescencio Martinez always showed up when he said he would, was always accessible by phone and email, and did a quality job that has significantly improved the curb appeal of my home. Not to mention building the driveway I should have had all of these years. I couldn't be happier.

Professional and quick!

Fine

The experience was great. Crescencio gave me a series of options in his bid which allowed me to see what each option would cost. We catered the project to our budget. Once we agreed to the scope of work, Mac Construction started within 48 hours, arrived promptly and worked quickly. They went the extra mile to clean up our property and street every day when they were done.

FINISHED PRODUCT IS TERRIBLE...
I noticed few spots, as they were pouring, where the wire mesh was within 1/2and quot; of the surface. And afterward, we could see the wire poking through the surface in 2 corners of the room.
The floor has no level spots within a 4' area; Dips and bumps galore.
The and quot;finishand quot; on the pour was not finished at all. We were told that the estimate says and quot;hard troweland quot;, but we specifically asked that the floor be COMPLETELY FINISHED. After he was called back to look at the job we were unhappy with, the gentelman said and quot;This is as good as it getsand quot;, to which my boss repied,and quot; then this is as good as your payment getsand quot; :) What good is a budget floor if we have to hire another contractor to finish the job?!?
It would be helpful if this contractor was able to effectively communicate in the English language.

They came when they said they would come, so that was good. We felt like we had to make sure that things were aligned exactly as they should have been. They had quite a few things that they had to adjust. They didn't seem thrilled about it but they did do it.

They were good. I liked them.

They were very friendly. Had very good response time.

The Pros:
a) They worked hard
b) They were pleasant
c) They completed the work on time
d) They negotiated a fair price with us

The Cons:
a) Although our grading needs (the zero grade 90and quot;x90and quot; was raised with the contractor on multiple occasions), the new grade did NOT match the existing grade (there is 3/8and quot; difference). This is problematic for us since our hot tub has to be completely level (something the hot tub company told us and something we conveyed clearly to the contractor). There were also smaller variations in grading within this 90and quot;x90and quot; area. After calling the contractor about the problem (we discovered this problem after they left on 8/26/11, they have not returned our call (it is now 8/30/11). However, they have deposited the check we gave them. We are now left with the problem of how to address the grading before our hot tub arrives next week.
b) The contractor damaged our siding when they cut a portion in order to lay the new concrete. This was not brought to our attention. We discovered the problem after they left. This was also raised as an issue in the above call with no response. We have also been left to deal with the siding issue.

There were also additional issues (smaller, but still of concern):
c) We had clearly informed the contractor (on multiple occasions) that we wanted the new concrete to interface with the old concrete (which had a curve) in a straight line. This did not happen. When we raised this as a problem (since the work had not been done as requested), the contractor used and quot;sandand quot; to bridge the difference (since they did not reserve enough concrete to do so). It looks better than what was originally done. However, there is a visible difference between the old concrete, the new concrete, and now the additional and quot;sandand quot; patch.
d) There is a strange hump in another portion of the transition between the old and the new concrete (a grading issue). This visual hump is made worse because a) It is not even (it is a curved line), and b) the higher portion has visible rock and the other portion is smooth with little visible rock.

If the problems from the work completed were less functional in scope (e.g., grading), we would have provided a higher rating. However, in light of the grading issues as well as lack of responsiveness on the part of the contractor, we were not able to provide them with a higher rating.

Very good. The project started and finished on schedule. The crew worked very well together and were very friendly (no bad attitudes) and the final product is very nice. They used quite a bit of rebar (every 18and quot;), more than other contractors quoted. We asked for a 1% sloping grade from the house toward the backyard fence and they hit it exactly with their leveling equipment. The surface drains very quickly when it gets wet. We will be adding a sealer this weekend (July 9th). My wife was home for most of the work, while I obtained updates from work.

MAC Concrete Construction are very professional in all respects.

Overall, we are very pleased with the project. The only area where Mac Concrete could improve is disposing of the waste from the concrete after finishing the surface. We would have preferred to have had all of the waste hauled away instead of burying it in the flower beds. There wasn't much (maybe 10 gallons) but by placing it in a 55 gal drum and removing it from our project site would have been the preferred method of disposal. The contractor returned upon request to clean up some of the concrete remnants that were buried in the flower beds. The cleanup was satisfactory.

Rate A.

The experience was as perfect as any work I have had done by a contractor in years. And I must say that I am not the kind of person who gives good ratings to everyone. Crescencio was out at my property to do the estimate when he said he would be. He was on time every time he said he would be at my house. He was easy to work with, professional, easy to communicate with. He quoted me an excellent price. He followed my requirements. When I asked for a change in the sidewalk form in one place, he made the change, no problem. The pour went smoothly, and the results were perfect. No issues whatsoever, and I could not be happier with the result. If I know anyone who needs concrete work, I will refer that person to MAC Concrete Construction.

Overall MAC was the lowest of three bidders. Their license and insurance were all current with no complaints with the contractors board. The weather was challenging from start to finish but they did an exceptional job dealing with the elements. A concrete job is always a mess during the process but they cleaned up well and even placed gravel by the drive to cover the bare ground. Cresensio was easy to deal with but his english was a challenge at times, make sure things are heard and understood and all will go well.

I think that my description above tells the tale quite adequately. With each problem that emerged (the mud underlay, and the drainage problem), Mr. Martinez called, explained the problem, waited until my husband and I could drive over and see it for ourselves (we live nearby also so it was a short time frame), explained it again - it was pretty obvious about the mud, but the drainage problem is more complex, but my husband and Mr. Martinez talked it out, and decided on the best way to handle it. I couldn't be happier than I am with the new driveway. It looks beautiful, and I know that the below surface problems have been dealt with, and the drainage problem will be dealt with shortly. I have already asked Mr. Martinez to give me a quote on replacing some dangerous concrete stairs between two driveways at our house, and as soon as a new kitchen window comes in to the vendor, he will pick it up and install it at our rental house, as we had replaced all the windows but one in the last two years, and since Mr. Martinez does general contracting as well, I felt very comfortable having him put the window in. Mr. Martinez and his crew are polite, hard-working, punctual, professional, and worthy of commendation. I will continue to use his skills on other things that need doing on both houses. I had received several other quotes, and they were all in the same ballpark, but I picked Mr. Martinez because of his high rating on Angie's List, and in my first meeting, I felt like I was in good hands, and that turned out to be the case.

Overall, went fine. Siding was damaged upon removal of old concrete, but was repaired.