Pace Heating & Air
About us
Season after season, rely on PACE Heating & Air to maintain a comfortable climate for your home or office. We take great care to keep your furnace and air conditioner working at peak efficiency. And that results in energy savings and gives you added peace of mind. Our team of service technicians is available around the clock— weekdays, weekends and holidays — to handle any heating or cooling emergency. We service all makes and models of furnaces and air conditioners. And we proudly offer the full line of Carrier heating and cooling equipment, as well as hearth products from HEAT-N-GLO.
Business highlights
Services we offer
Service all makes and models Residential and Commerical Installation and Service 24/7 On-Call Technician
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 7% | ||
| 7% | ||
| 7% | ||
| 0% |
Have used Pace a few times in the past and have always received quick, professional, courteous service at a fair price. The technician came out on the same day service was requested as they have in the past. Service technician was polite, and took his shoes off without being asked since he had to come through the house to access the attic furnace from the hallway. He did some testing, and found a defective circuit board, which was not reparable. Fortunately, it was a common one and he had one in his truck. The service was completed in a timely manner, and he showed me the defective part which was about the size of a mother board in a computer. Since I had purchased a coupon from Angie's list, the $39.00 was deducted from the cost of service. Even without the coupon I would have used them anyway.
About a month later the display on the digital thermostat went blank, and I discussed the issue with the operator at Pace. She suggested I replace the batteries, and I did so. When neither the AC unit nor the furnace would not start with the new batteries, the same serviceman was dispatched that afternoon. He discovered that there was a shorted wire and fixed it in a few minutes. He rechecked the system, and it worked as expected. There was no charge for the return visit.
I will continue to use Pace do to their integrity and excellent prompt service.
"We value your opinion and we appreciate the positive feedback! It is always our goal to provide prompt and professional services! If there is ever any issue with your newly installed system, we hope you call us first so that we can respond quickly and get your system up and running hiccup free with little inconvenience to you!"
PACE actually made the appointment for us, and when the inspector came out, he found a leak in the venting leading up to the roof. PACE came out that week, determined the problem and fixed it in about an hour at no cost to us. One of the original elbow fittings had cracked during installation. Since it's been fixed, we have had no problems with the furnace.
I think my favorite aspect of the new furnace is the programmable thermostat. (It figures, I'm a programmer.) Now we no longer have the nightly and morning ritual of adjusting the thermostat; the programming does it all automatically.
This is my first new furnace install in over 25 years. Overall, it was really rather painless (even including the cost). We will recoup some of that money with tax credits. We will know in a month or so how much it's saving us on our gas bill.
"We're glad we were able to provide you with a remedy to your situation, though we realize that promptness is something we can always improve upon, this is the kind of feedback we need to know that that is something we need to improve upon! If you ever have any issue with your unit, please give us a call and we will do our best to respond quickly and fix your system with as little of inconvenience as possible!"
"We're extremely happy that you are happy as a customer! Our goal is to provide you with grade 'A' service and meet your expectations as a contractor and that we treat you the same way that we would wish we were treated ourselves!"
"We are happy to know that your system was taken care of effectively and promptly with hopefully as little of inconvenience as possible! Our pricing is not always the lowest, but we stand behind our products and their quality and firmly believe that even though you're paying a little more, you are getting the bang for the buck and purchasing a long lasting system!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.