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Loren's Heating & Air

With Angi since June 2008

Charges flat rate. Financing available. Additional email - carlm@pacecomfort.com. Additional DBA - Maine's Custom Construction Inc. Additional contact names - John Maine & Nancy Maine.

Business Highlights

Emergency Services OfferedEmergency Services Offered

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
No
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.9

(17) Verified Reviews

Write a review
Showing 1-17 of 17 reviews
Charles S.
5.0
10/12/2017
.
Description of Work
.
Category
heating & air conditioning/hvac
Charles S.
5.0
08/05/2017
I would use them again in the future.
Description of Work
They installed a couple of units.
Category
heating & air conditioning/hvac
Daniel B.
5.0
06/21/2017
Uneventfully.
Description of Work
Replace old furnace/heat pump
Category
heating & air conditioning/hvac
Jodie O.
5.0
01/03/2017
Well the people that come out that do the work number their very clean and neat their not greasy and grouchy they put on their little in house booties to come through the house, their meticulous about cleanliness, if they make a mess in the garage they clean it up, their just really really and they pleasant to deal with and if they find a problem they will show you what it is and explain it to you.
Description of Work
They do a general inspection it's a natural gas furnace so they inspect all the wiring just the general stuff that makes it run and the also have an air handler that's outside so they go out and check that also, they do like a physical.
Category
heating & air conditioning/hvac
Jodie O.
5.0
01/03/2017
Just the fact that they took their time and explain what the parts were what did what and what we needed to look for in case there is a problem, just the basic kinds of things.
Description of Work
Water heater inspection
Category
water heater repair
Charles M.
5.0
10/14/2016
Let me start at the beginning: It was a Monday at 8:00 am I first called a company which has provided heating services in Salem for 50+ years thinking that there should be no problem with good service. The person who answered said that there was no one available to talk to me right then and I would get a call back in a short time. By 9:30 I had not heard back, not even to say, "sorry about the delay...". So I told her to skip the request and called Loren's. This was a very pleasant experience. The person I spoke with listened attentively to my problem and asked if the next day (Tuesday) was acceptable. Of course, it was as I had not expected someone to come so quickly, with fall services and furnace checks in October. Shortly after this call Loren's called back and asked if on the same day between 1:00 and 3:00 was o.k. I was delighted! David was professional, efficient, and very pleasant. Loren's is the company I recommend highly based on this experience. When the heater gives up its ghost which may happen in the foreseeable future, Loren's will get my business. Sadly, I have had now bad experiences with 2 local companies which have served this area for decades: the one I called for this job and the one who installed the current furnace; the latter installed a noisy used fan motor and would not make good on it! Loren's Heating and Air, while they may be located in Albany do have a shop in Salem on Hyacinth NE off Portland Road.
Description of Work
The presenting problem was that in my gas furnace the fan and the heater did not work together. The fan could be turned on separately at the thermostat, but when the normal operation was required, the heater sounded like it was on, but the fan did not even after ten minutes. The technician, David R came shortly after 1:00 P.M. as promised and went right to work. I am not familiar with furnaces, but he tested and then removed several items including what looked like the heating element. He tapped the several times and poked into a tiny hole and what looked like a grass seed fell on the floor. Then he put the whole thing together and, VOILA!, the heater came on and the fan shortly thereafter. Seems the heater was not getting the gas to light up, so no heat was generated , thus the fan did not get the message from the sensor.
Category
heating & air conditioning/hvac
Edwin S.
5.0
09/09/2015
He came and check it out, Cleaned and reinstalled the air cleaner filters
Description of Work
He did a two year maintenance check of electric furance
Category
heating & air conditioning/hvac
Michael R.
5.0
07/20/2015
unknown
Description of Work
Re-wired my thermostat to correct a problem with my heat pump.
Category
heating & air conditioning/hvac
Danny H.
5.0
10/01/2014
unknown
Description of Work
Furnace and AC service. Inspected Furnace and tuned up added freon to AC as it was not running cold enough. I have used them in the past and will use in the future.
Category
heating & air conditioning/hvac
Steven R.
5.0
07/11/2014
Fifth call all others too busy or did not respond. Loren's returned call and responded within the hour
Description of Work
After hours call to repair air con on a hot muggy night
Category
heating & air conditioning/hvac
Tina M.
5.0
02/19/2013
I was very happy with the services I received.
Description of Work
Geoff showed up on time and was friendly and helpful. He took his time, explained what he was doing and did a complete job. I asked for and received a tune up on my gas heater. I will call them again in the future.
Category
heating & air conditioning/hvac

Service Provider Response

We're always happy to hear that a customer had a great experience with our company! Hopefully we continue to do service for you and you are consistently satisfied as you were this last time with our service man Geoff!
Rick C.
5.0
06/18/2012
They have been out here several times. Since I bought this house, it seems like every time the seasons change something might have gone wrong with the system. I liked their responsiveness, their knowledge and professionalism.
Description of Work
I used Loren's Heating & Air to replace the compressor and the heat exchanger.
Category
heating & air conditioning/hvac

Service Provider Response

We are happy to hear your experiences with us have been grade 'A' and that your system is still running well! If you ever need help again please don't hesitate to call us!
Ellen D.
5.0
04/07/2012
They've always been great, and do excellent work. We had an ancient furnace, and they had an employee who actually understood it, though it did have to go eventually. I didn't compare prices, so I can't comment on their prices.
Description of Work
We bought a new furnace from Loren's Heating and Air. Before that, we had a maintenance contract with them for our old furnace.
Category
heating & air conditioning/hvac

Service Provider Response

We are always happy to hear that a customer had a great experience with our company!
Barbara S.
5.0
12/20/2010
It went well overall. They had the part on the truck with them when they arrived and it took approximately fifteen minutes for them to install it. I liked the fact that they were honest. They were direct and told me exactly as to how much it would cost me. There were no surprises. They were very polite and very professional. I have also received an estimate from them for installing a new air conditioning unit that they would be installing on the 4th of January 2011.
Description of Work
I have used the services of Loren's Heating and Air in November 2010. They replaced a ceramic unit that had caused the furnace to fire.
Category
heating & air conditioning/hvac

Service Provider Response

We're happy to hear that you had a great experience with our company!
Aaron M.
5.0
12/03/2009
I called Loren's based on the reviews here, and I wasn't disappointed. My oil furnace wasn't turning on, and they came out the same day to take a look. Turns out it only needed cleaning and annual maintenance, which cost $140.00. They worked hard to squeeze me in the same day, which was excellent because it was rather chilly without heat in December. I would highly recommend this company to anyone.
Description of Work
My furnace wouldn't turn on, and they fixed it with a cleaning/annual maintenance.
Category
heating & air conditioning/hvac

Service Provider Response

We're glad to hear you had a good experience with the company!
NADINE S.
4.0
10/31/2008
Number one, they showed up right when they said they would which is always a plus. It took them all afternoon to get it fixed but he stayed right on the job. It was a leak in the lines and he was very persistent to finish the job. I was very happy with the service and I'm happy with the way its working now. I had to have it fixed a couple of years ago and I would have called them to have them come back and fix it but I couldn't find their contact information. The cost seemed high.
Description of Work
They came out and fixed my heating pump.
Category
heating & air conditioning/hvac
Alex B.
5.0
06/12/2008
Extremely well! The furnace had been quitting occasionally for quite a while. At first I had a different company in to service it, and though they made it work better, the problem was still there. When I called that first company to ask them to come back, they said they would just replace more parts, so I decided to take my business elsewhere...So the next time it died, I called Loren's (just found them in the phone book)-they were the only ones who could make it on the same day. Don their technician quickly diagnosed that the heat exchanger was dirty and full of ash (previous company had not mentioned this), he told me to get it cleaned and gave me the name of a company to do it. He also told me that after cleaning he would need to come back to do further diagnosis. Don did not charge for this first visit. After I had the furnace cleaned out, Don came back and did further diagnosis, and found that the transformer spark was very weak. He replaced the transformer. He also explained that the oil from my old oil tank was dirty (and showed it to me- ck!) and said there was probably nothing to do about it except keep up with regular furnace maintenance. He did replace the oil filter. Don is EXTREMELY knowledgeable and informative. I would recommend him without hesitation to anyone who needs heating/AC repair. Loren's phone receptionist was also helpful and friendly. I am planning to have Loren's come every year to maintain my furnace.
Description of Work
Repaired my oil furnace-diagnosed that it needed to be cleaned and that oil was dirty, installed new transformer and oil filter.
Category
heating & air conditioning/hvac
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Phone

Address

30255 OR-34

Albany, OR 97321

Map showing Loren's Heating & AirView larger map

Service Categories

Heating and Air Conditioning
Water Heaters
Fireplaces

Other Information

Services offered

Residential and commercial heating and air conditioning & fireplace sales & installation.

Payment options

Visa
MasterCard
Discover
Check
Financing Available

FAQ

Loren's Heating & Air is currently rated 4.9 overall out of 5.

Loren's Heating & Air is open:

Sunday: Closed

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: Closed

Loren's Heating & Air accepts the following forms of payment: Visa, MasterCard, Discover, Check, Financing Available

Yes, Loren's Heating & Air offers free project estimates.

No, Loren's Heating & Air does not offer eco-friendly accreditations.

No, Loren's Heating & Air does not offer a senior discount.

Yes, Loren's Heating & Air offers emergency services.

Yes, Loren's Heating & Air offers warranties.

Loren's Heating & Air offers the following services: Residential and commercial heating and air conditioning & fireplace sales & installation.

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