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Disaster Restorations

Founded 1976 • With Angi since August 2009

Disaster Restorations is a General Contractor (CCB #35257) specializing in Emergency Service for Water, Fire, Sewer, Mold and other property damage. Contents, the building furnishings, are also restored. Locally owned and in continous operation since 1976, more info at Licensed, Bonded, Insured, Certified for Water, Fire, Mold, and Lead Services. Emergency Service Technicians are on call 24 hours every day.

Business Highlights

Emergency Services OfferedEmergency Services Offered


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Senior Discount
Emergency Service
Eco-Friendly Accreditations
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews


(3) Verified Reviews

Showing 1-3 of 3 reviews
Melissa W.
Overall, the work went very well. The actual workers were very profession and very nice, and they were good at explaining and at hearing what I said. The garage was cleaned and items boxed up. A plastic barrier was erected in the room with the crawl space entrance to protect the rest of the room. The communication with the job managers was inconsistent (these men are no longer working there, though I don't know why). For instance, it turned out that the workers would need to use my bathroom, and I hadn't been told beforehand. And the workers, while suited up to go into the dangerous areas, didn't wear shoe covers inside the house (and it was raining) and tracked in a lot of dirt. Cleaning the ducts had been strongly recommended, but it turned out they didn't know how to use this new machine, and I wasn't told of this when they learned it. Additionally, I had to nudge them multiple times about installing the sump pump, which was completed in March.
Description of Work
Removed all insulation from attic and all rodent feces in attic, garage, and crawl space. Cleaned everything salvageable the garage and attic. Reinstalled insulation (meeting energy guidelines), and installed insulation in crawl space. Later installed a sump pump to remove water noticed when the crawl space work was done.
Russell G.
They are one of our insurance company?s preferred providers, which made it easier to make payments and things like that. They were excellent. The insurance covered the damage to the roof and some of the interior damage. We had to pay for the work on the rest of the roof on a pro-rata basis. The crew was very professional. Every time they came in or did the work inside the house, other than the fact that they had moved and covered all the furniture, you wouldn?t have known that they were there. Whenever I had issues, there was someone available that I could talk to. They were on top of the issues. When they did the interior work, they had busted away some of the interior plaster, and so they came right back and fixed that stuff up.
Description of Work
Our neighbor’s tree fell on our house, and so we used Disaster Restorations to work on our roof and on the parts of the interior of the house that were damaged. As they were doing that work, we had them re-roof the rest of the house.
Sharon P.
The company failed to send a detailed estimate to us. We finally obtained a copy from the insurance company. We found several areas where, in our opinion, the company did not provide the service or material they listed. We highlighted these areas, added notes and sent it back to our insurance company. Disaster Restorations of course did not agree with us and continued to claim that they did all that they said they did. It became a he-said/she-said situation and one not worth pursuing by our insurance company or by us. The Hartford Insurance Company representative said that they WILL NOT use this company again.
Description of Work
Water filter failure caused water damage to cabinets, floors, flooring, walls. Microbial damage and contamination throughout the kitchen. Fortunately our son came to our home shortly after the problem and warned us about using Disaster Restorations. He lives and works in Albany (Disaster Restoration's home base) and knew of their reputation around that town. We brought their involvement with us to an end.
water damage restoration

Service Provider Response

Greetings Angie's List, We are sorry the Owner was less than pleased with our business dealings. We strive for customer satisfaction. Disaster Restorations welcomes the opportunity to respond when there is a complication on any job. Disaster Restorations has been in business over 30 years, and we stand behind our work and our billings. We have an excellent business reputation with thousands of satisfied customers. When things do come up, we care and are happy to resolve issues. This job was unusual as the Insured did not call or inform us of any complication they felt needed discussion or explanation. The facts as we know them: 6/12/09 Client called for Emergency Service for Water Damage and Mold Contamination from a week-old (minimum) plumbing leak. 6/12/09 (same day) Our crew traveled over 60 miles one way and performed Emergency Services per the signed Work Agreement Contract for Emergency Service. This is standard operating procedure in the Insurance Repair Industry, the work authorization is signed and work starts immediately. The Contract states an itemized billing will be sent after the Emergency is over, much like the Emergency Room in a hospital. There is not a discussion about an estimate during an Emergency. Disaster Restorations performed work per the signed Contract, we billed for the work we performed on 6/17/09. The detailed billing is 12 pages. We have pictures of the work we completed. It is our understanding the Owner chose to perhaps employ a family member who was available to do related and final repair work. Disaster Restorations did not bill for work performed by other parties. The Owner had questions about the itemized bill and forwarded those questions to their Insurance Company. Their insurance company, who deals with contractors and insurance billings every day ,and has known Disaster Restorations for decades, talked with our Production Manager and was well satisfied and had all questions resolved satisfactorily, about 8/21/09. It may be assumed the Owner settled for final repair billings with their insurance company and hired another party for final repairs. Disaster Restorations was paid in full by the Insurance Company for the work we did. Again, we apologize that the Owner was less than satisfied. I thank You David G Brown CR Disaster Restorations



500 Pacific Blvd SW

Albany, OR 97321

Other Information

Services offered

Complete fire, smoke and water damage restoration; mold remediation; odor removal guaranteed; contents and structure; biotrauma; debris removal; repairs; carpet cleaning.

Payment options



Disaster Restorations is currently rated 3.3 overall out of 5.

Disaster Restorations is open:

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Disaster Restorations accepts the following forms of payment: Check, Visa, MasterCard, Discover

Ask Disaster Restorations for details on free project estimates.

No, Disaster Restorations does not offer eco-friendly accreditations.

No, Disaster Restorations does not offer a senior discount.

Yes, Disaster Restorations offers emergency services.

Yes, Disaster Restorations offers warranties.

Disaster Restorations offers the following services: Complete fire, smoke and water damage restoration; mold remediation; odor removal guaranteed; contents and structure; biotrauma; debris removal; repairs; carpet cleaning.

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