Additional email - DWhippo@gmail.com. See website for additional services.
Amenities
Free Estimates
yes
Warranties
no
Eco-Friendly Accreditations
No
Licensing
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
This was a very frustraing experience- I would most definitely NOT contact this person to do anything for me or recommend him - expecially if you need to have something done right away- IT WON'T HAPPEN
Description of Work
I contacted Mr Whippo to install a wireless system along with new PC and asked that he remove data and chk out old system that I was wanting to sell. He does NOT respond in a timely manner to emails- sometimes a couple of days- we would set up a time for him to come to my home and I'd end up waiting sometimes up to an hour- His excuse being that he was a single father & small business owner- Because I work in a service oriented profession I basically told him that his customer service sucked- Recenlty I had an issue with my wireless connection- I sent him and email because it had to do with a "password" issue and since he set it up I felt that's where I needed to go- Mind you- he NEVER told me the password when this was installed- Anyway- after waiting a couple of days I did finally get a response - He basically told me that he didn't want to work for me because I was too demanding- When you use a computer for your work "time" does matter- Again he threw out the "single father/small business man" - He then told me that if I wanted him to do anything for me I would have to pay the corporate rate (higher then normal) and would have to work with HIS schedule- I think you get the message- VERY POOR CUSTOMER SERVICE
Computer Support@Home offers the following services: Computer repair including file sharing networking setup support, anti virus, update & installation.