FENCE BY SEIKEL

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unknown

So many things went wrong with our experience with this company that it is difficult to know where to begin. Our family members used this company for their small fence project and had a decent experience. We had the exact opposite! 
1. The Contract: Where It All Went Wrong. We had a quote from Marty Seikel two years ago that he agreed to honor. When the fence was started, they had a different plan than what we had. This was very confusing! After sending prompt payment, he questioned why the amount I sent was so much less than what he was expecting. I sent a copy of the contract that was given us, and he said that he had a different contract from which he was working. He gave us a copy of the his contract, which we had never seen before, and it even had items written in with fresh ink over the carbon copy! He justified this by saying that he had another person (Mark) working for him who made bad measurements, and that he (Marty) had to go back and change details of the contracts Mark had made. He did not honor the original contract that was given us. Nor did he give us a copy of the new contract with the accurate measurements until the project was half-way constructed.  
2. The Tear Out: Wide-Open and Incomplete. Marty verbally said that he would place the new fence before he tore out the old one because we were placing the new fence in a different position. This didn't happen. His crew tore out the fence on day one and left our yard open to anyone and everything for 3 months! 
3. The Location: Wrong From the Get-Go. Despite having very clear instructions on where the fence needed to be placed because of city regulations, they started digging the posts in the wrong locations. I'm so glad I came home during lunch to see this and have it corrected before they poured the concrete. The crew was given no instructions from Marty where the fence needed to be placed to abide by guidelines.
4. The Fence: Proof is in This Terrible Pudding. It's already falling apart!!! The wood on the gates already fell off. Fence panels were split left and right because they put the screws in too tight, but the majority of the fence is constructed with nails, which has poor durability. Some pieces of wood were shredded and huge spikes of wood deviating from the fence line. Cheap materials were used, and gates were poorly constructed. One gate can barely be opened because the cantilever runs into the wood panels.
5. Buried Concrete Posts: The Icing on the Cake. After the mixup of the contract, Marty attempted to make things less expensive for us by tearing out an unnecessary portion of the new fence, which was in the original contract (at a great price!). But, they did not remove the fence completely because they just sawed off the metal posts and left the surrounding concrete in the ground. And then covered it over with dirt to make it look like they dug them out of the ground! We confronted Marty about this and he said, "This is how we always do it" and "This is in an easement anyways." By just sawing off the posts and leaving large pieces of concrete in our yard, we are inhibited from landscaping the way we would like. 
6. Communication: Didn't Get Us Anywhere. The only slightly positive about this experience is that Marty answered the phone when we called. But every step along the way he proved to us that he didn't care about the outcome enough to do it right. He made excuses for the behavior of his company rather than owning up to what they did wrong. We are very upset, but realize at the end of the day, that people like this usually don't have things go well for them when they don't provide good business. Be aware before hiring them. 

unknown

Things started out fine with the company until the contractor, Sterling, became involved.  He told me I was scheduled for work to begin on a Tuesday and I would get a call on Friday or Monday to confirm this. I did not receive a call and Tuesday was rainy, so I left a message with the company that I wanted to confirm they would be there the next day and also to let them know I wanted to move the fence line on one side.  The company did not come out the next day so I called them again and was advised that the contractor was supposed to have contacted me on Tuesday night and he was supposed to be working on my house at that time.  I advised them that neither of those things had happened.  Hours later I received a call from the contractor who tried to tell me that he had been waiting on a call back from me- this was the first of his many lies, but even if he had been waiting on a call, he got it on that Tuesday. He told me he would try to be out there on Thursday so he could get the fence done over the weekend.  He did not show up on Thursday or Friday.  
    There were many heated calls between me and the staff at this company, but they never did anything to make things right...The contractor finally showed up on Monday but did not move the fence up after I had spoken directly to him and to other staff members about it. I called and spoke to the owner of the company and apparently the contractor flat out lied to him and told him I did not want him to move the fence line- when I had not even spoken to him that day! At this point I told them I would only continue with the fence if another contractor completed it.
    I was shocked that the company tore down my current fence without putting up any type of temporary fence when my neighbors all have dogs. I spoke with one employee who assured me they could put one up, but then the owner stated they never do that and could not do it. Too bad my husband was able to put one up that night- apparently he should look into going into the fencing business!!
    The fence finally went up on Wednesday, a week after it was promised. The fence looked nice; however, there were numerous areas where the bottom of the fence was over 5 inches from the ground! Kinda defeats the point of having a fence when your neighbors have dogs. My husband contacted the company and they came out and put a few bricks on the ground where there were the large gaps.  I find it extremely ridiculous that this was done when I am spending $6,300 for a fence.  
    Additionally, the  company tore down my neighbor's chain link fence on the side and then moved the back fence line up a few feet; however, they left the gap open so my neighbor's dogs can run behind my fence. It makes me wonder if the contractor did this out of spite or if they were new on the job. 
    This company came highly recommended, but I would warn people to stay away! The company knew of all the issues we had and did not do anything at all to try and make things right. I have no idea how they have been in business for so long, unless this contractor is someone new.

Every step of the process was professional, courteously performed.
Staff were accessible by phone every time I had a question.
They completed the project on time as planned.

All was fine until the end when I received the invoice that included an extra $400 for removal of existing fence that Marty and I did not discuss. Old fence was temporary panels that stake into ground. One of the workers casually asked me if I wanted the temporary fence "taken down" and I said "sure" unaware there was going to be an added charge of $400. There were also 2 areas of new fence that I was not happy with. One area was fixed and the other remains not fixed. Without any further communication, I paid for fence and labor minus $400 for "old fence removal". Assumed area of fence I was not pleased with was off -set with my not paying for the ridiculous amount for what was actually a "pull temporary sections up and stack" which I could have done if it had been communicated to me there was going to be a add-on charge. Just left feeling like Marty Seikel was trying to pull a "fast one" which was uncharacteristic of him due to the impression I had. Since he never made any effort to contact me after the job, I have to submit this because this is how I was left feeling about Seikel Fence Co. Bad last impression, unfortunately.

Excellent! Reasonable price, attentive to details and very satisfied!

hard to get approval from utilities to go ahead with the fencing.  Not really the fault of the fencing company.  The people who did the fencing were excellent, and were subcontractors to Seikel.  In this case, the subs were outstanding.  They did an excellent job installing the fencing, cleaned up and hauled away the old fencing. |I'm extremely satisfied, and would use them again, recommend them without hesitation.

Marty Seikel and his team were super!!  The fence is so beautiful and better than I anticipated!  They were very professional and efficient!

I had 150' of fence downed by high winds the day before the Moore tornado. Steel posts bent at base made it impossible to prop up, rendering our property completely exposed. Seikel gave me a good estimate. After working through the process of an insurance claim, my patience was wearing thin by this point. Seikel was very responsive and understanding. Once the materials became available, they got busy. In 100-degree heat, they worked relentlessly to get my fence relpaced. I now have a beautiful fence and an awesome custom gate. I definitely will use them again and highly recommend to friends, family and total strangers!

It was really good. I had a pretty good experience with him. The quote was actually cheaper than some other companies. The price was good. The quality was good. They understood the project. There was an issue with one part of the fence. They came to fix it, it was a rot iron fence. They are clean. I would use them again. I have recommended to other people.

Wow Great fence co. wonderful looking fence made very well.The crew knew there job very well very hard workers very fast.The best price.FIVE STAR RATING.Thank you so much.

I contacted Marty Seikel and he came out the same day to give me an estimate for repairs.  Because of the time of year (spring) and recent windstorms, they were several weeks out with scheduling.  Told him that was fine, as long as it was able to be done before the closing on our house.  The Saturday morning before our closing the following Friday, the crew of guys showed up, took care of replacing 3 fence posts and poured concrete bases, shored up another part of the fence and were on their way.  Everything looked great and met the requirements of our inspection and buyers.  Glad to have it done.  It's difficult to find someone who will do just a small repair job on the fence.

It took them ONE day to tear out the old and put in the new. They cleaned EVERYTHING up behind themselves.
I originally wanted an 8' fence on all three sides. They explained that they could certainly do that, but in their experience it made folks feel like they were in a compound. They recommended that I do 8' in the back and then waterfall down to 6' on the sides - they could not have been more right! The full footage of the fence is 2,114 square feet.
They came back 2 weeks later and sprayed a sealant on it so that it wouldn't turn grey with weather and keep the beautiful look of the cedar. I didn't know that existed.
I absolutely love the fence - it's perfect.

Overall it went very well.  Even thought there was a mix up in the dimensions of the double gate, the came back and reposted for correction.  They were professional and I would recommend them.

Good experience with contractor

The fence is great. Looks wonderful. Did it quickly. Happy with the work.
I did have a complaint on removal. When removing the two of the old poles, they broke them off and left them in the ground with jagged points sticking out of the ground. VERY dangerous for my kids. I saw one of them but did not see the other and stepped on it. Now I have to get out in the heat and get these out, just what I was trying to avoid by spending $1,235.

Fence was not properly laid out for Gate installation. Poor Planing.

My friend, Jana Seikel, told me to call Seikel Fencing and get an estimate. I did so, and I couldn't have been happier with their work. We had lower bids, true, but Seikel was very professional in its promptness, quality of work and behavior on site. We've had no problems with the fence ever since it was put in. That's also very reassuring. Strongly recommended.

Overall I was very happy with the cost and finished product. The only small glich was that they were not able to stay on time with the completion because of rain. I had 4 dogs at the time and it was a headache to a try to keep them from running off when it was pouring down outside. I had no where to contain them over the 3 days of rain. It would have been easier for me to start later when there was no chance of rain. I had questioned about the timing and rain beforehand and was assured it would be complete but it was not. If I had not had the dogs it would not have been a problem. My next door neighbor also used them to install his fence and they did it at the same time. He was very pleased with the finished result as well.

He had two fella's working for him. They were very fast. They were careful around my roses! They also did a real good job cleaning up. They did good work and besides that they were cute!