Nutri-Green Professional Lawn Services, Inc.

We started using this company nutri-green about a year ago for weeds. Our grass was almost perfect but we were mowing twice a week due to weeds and crab grass. We heard about this company and unfortunately tried them. We called when we first started having problems with their treatments because our grass was dying. Mind you this grass was (besides the weeds) perfect. When they started treating it, it was our first summer in our new house, grass laid not even 6-8 months before they started treating. They blamed us…. We water our lawn and follow the recommendations our tech gives us after “treatment.” It has progressively gotten worse. Everyone in our neighborhood has perfect green grass Except for us now. Canceling ASAP.

08-17-2017 Nutri-Green technician measured areas requested to be over-seeded with fescue. Aeration was asked for as well. 09-05-2017 After much miscommunication between Nutri-Green staff members a seeding proposal was finally received. 09-08-2017 The operations manager stated he'd check the area on the slope where fescue would be put down because I'd asked for wheat straw to be applied to hold the seed in place. He'd send me the amount for the cost of the product to cover the fescue on the slope. Much time passed before I called and received that information. 10-03-2017 No word about the over-seeding from Nutri-Green so I called. Staff member asked did we want aeration and over-seeding. Yes, we've received the proposal. I've been waiting for a call to start watering prior to the service because that's what you said needed to be done. She apologized for all the miscommunication. 10-11-2017 Aeration and over-seeding completed very late in the day. They had equipment problems. 11-01-2017 Called Nutri-Green because there are complete bare spots where fescue should be coming up. The slope had a minuscule amount of fescue. 11-02-2017 Asked to speak with the owner but he wasn't in the office. The offer was to speak with another staff member. I was familiar with her, so I said okay, but, did not receive a call back this day. 11-06-2017 Spoke with the staff member. She said the operations manager would come out and I could show and explain the problems. 11-07-2017 The operations manager came to our property. I asked should there be bare spots like we have? No, he said. Shouldn't the areas over-seeded be much thicker? Yes, he said. He would return the 10th to over-seed. 11-10-2017 My husband sent me a message that he'd received a call from Nutri-Green. The person said he would not be able to finish a job he was on and be at our home by dark. He'd be here noon tomorrow. We'd had our lawn crew remove all leaves this day for the additional over-seeding. When I got home from work that night the lawn was covered with leaves. 11-11-2017 I started early removing all leaves for the over-seeding. On this day the operations manager sent my husband a text message: "Good morning Mr.____ this is ____ with NutriGreen outdoor services. I will be unable to come by your house today. I had forgotten about prior obligations to my family this weekend. I apologize for any inconvenience." The worst is to be told you'll be taken care of, that something will be made right, but then it doesn't happen. Nutri-Green has been our lawn service provider for several years. Butch and his staff had always apologized for any mistakes. They had remedied any error. But, approximately 3 months ago I noticed a decline in their service to us.

UPDATE AS OF 11/14/2017: Today Butch, the owner of Nutri-Green, called and spoke with me at length. He is a person who truly cares about the service he provides. He is a kind and caring person. He values his customers. Traci, Jessica, and Rachael do as well. Thank you ladies for the help you have provided to us through the years. And I'm sure you will continue to do so. We discussed what has happened and Butch provided the solution for the issues with our lawn. It will take some time, but they will be resolved.

Nutri green is terrible. We employed them for a number of years and our lawn has gotten progressively worse. Every time we called to complain, they suggested that we add services, which we did. Finally, after a year on their full regimen, (including aeration) our lawn looked the worst it has looked since we moved in.

The service has been great! When I called about having someone cone to spray for weeds, I was not informed I was committing to 4 treatments. Since finding out, we have come to a workable arrangement. However, I would have wanted that information prior to commitment.

so far, great

They were prompt and very courteous. I had a series of personal appointments to be done on the day of the service and they were very gracious and accommodating.

Perfectly! I've had a very hard time finding a reliable company that would actually show up. Nutri-Green not only shows up like clockwork, they also email a day or two before hand to let me know they are coming. They also provide an analysis of your lawn needs and services performed.

Great communication and customer service. The treatment is definitely working and we appreciate the technician explaining our issues with us. Highly recommended.

Went just fine

I trust Nutri-green with my lawn care completely, the only thing I wish they also had was a lawn mowing service, had them for almost 3 months now, no complaints.

Saw a big decline in weeds after first treatment

.I am not sure I found them on Angie's List; I think I got a flyer in the mail. They were excellent, very knowledgeable and introduced themselves when they came up. They were very professional. I have not yet seen what their treatment will do to my lawn. They had good reviews. I signed up for their year-long program.

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Called day before to set appointment time.  Due to rain, wind, they had to reschedule a few times.  Jury is still out on how the lawn goes, but it has only been two applications.

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Sent e-mail asking for estimate.  Got back with me in just a couple of days with all services provided & with costs for my
lawn. (They were not the least pushy trying to get me to use other services they offered.)
 I asked for yearly service on weed control.   They came out exactly when they said they would.  Gave lawn
complete coverage.  (They have been out twice now, Feb & March).
My neighbors lawn is covered with weeds.  I don't even have one dandelion yet!
So satisfied with their lawn service that I have decided to use them for pest control also.

My parent's lawn was in an awful state in 2010 when I hired them in August 2010.   That next spring the lawn was in incredible shape and I've been happy ever since.  So has Dad.
They give us a call when they will be coming by and give us any instructions in writing (such as do not cut for --- days or water within 48 hours, etc.)  There are generally 5 to 6 treatments throughout the year.  Well worth it.  I was unable to achieve these results by buying the stuff at the lawn and garden store--and it cost me much more to do it myself and with awful results.
But now I couldn't be happier.  Nice people, too.  Very professional.

I use them four times a year. Twice in the fall, and twice in the spring. I have been using them for six years. They're always here when they say they're going to be. They leave the gates closed. They don't make a mess. They don't get fertilizer all over your patio or driveway. The sod the last company put down six years ago was horrible. They had it under control in one treatment. They're just honest. They do a really good job.