Mr. Appliance of Metro Tulsa
About us
Mr. Appliance specializes in appliance repair and maintenance to keep your appliances in peak working condition. But repairing your appliances is only part of the job. Our goal is to deliver superior service by taking extra steps to protect your home and become your preferred appliance repair expert. Calling Mr. Appliance ensures: * Prompt, efficient attention * Our "leave no trace" clean-up commitment * A solid quote before the service begins - no surprises * Courteous and skilled in-home service professionals * Never an over-time charge - we charge by the job, not by the hour * All work & parts guaranteed Mr. Appliance is locally owned and operated and is part of the largest and fastest growing full service appliance repair company in the world. When your appliances are in need of repair, contact the appliance repair experts at Mr. Appliance.
Business highlights
Emergency services offered
24 years of experience
Services we offer
All major household appliances including refrigerators, dishwashers & ovens/ranges/stoves., dryers, freezers, garbage disposals, ice machines, ice makers, microwave ovens, trash compactors, vent hoods, washing machines
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.414 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 7% | ||
| 0% | ||
| 7% | ||
| 7% |
Showing 1-14 of 14 reviews
David S.
Nov 2019
Awful! I was told that we needed a $400 part to fix our 4 year old dishwasher. We were given the option to wait four days for the part and a repaired dishwasher or to buy a new one. We decided to wait the four days - which turned into six and pay the $400 for a repaired dishwasher. Once the repair was complete, the dishwasher still didn’t work. We were left again without a dishwasher and no solutions from Mr. Appliance. Now they are charging us for the part and consultation, but they did nothing but waste our time! Don’t waste your time or money on this company. Can’t trust them to do what they say or to get what you need fixed.
Response from Mr. Appliance of Metro Tulsa
"The repair was never completed as you chose to purchase a new diswasher even though the authorized repair was in process. You have never completed the payment for the parts installed. Please call the office to complete your obligation."
Gail B.
Sep 2017
Great! Mr. Roper located the problem, ordered the part and got it installed. I would highly recommend mr. Appliance.
Lou D.
Jun 2016
unknown
Mike S.
Dec 2015
He had trouble with a clamp on the washer, still worked but has a very minor leak. A week and half later the dryer broke down again doing the same thing, running 5 minutes and stopping. I called to get him back out, and was told it would be nearly a week before a return appointment could be made. I told them that was unacceptable, we have full family and need this to be working, not to mention the fix did not do the job. Appointments called him and he said he would not respond but scheduled the apt the next week. Not happy about this!
Response from Mr. Appliance of Metro Tulsa
"Customer originally called in on 11/13/2015, friday, @ 10:00 PM wanting service. Even though schedule was already full, customer was given after hours appointment on Saturday 11/14/2015 with no additional charge. Both washer and dryer were repaired. Heating element was defective on dryer and was replaced. Informed customer because dryer was new, less than 2 years old, dryer vent needed to be professionally cleaned or additional problems would probably occur. If they were still having problems after having vent professionly cleaned, they were instructed to call back in and schedule an appointment. Customer caledl in 3 weeks later, 12/3/2015 and said they were having problems with dryer. Gave them first available appointment, which was 3 business days later, 12/9/2015, (NOTE: Office was closed due to previously scheduled 3 day weekend to visit elderly parents out of state).Customer never cancelled appointment with my office, however sent information through 3rd party they supposedly had dryer repaired by another servicer. We have no way to determine what repairs were made and were not given the chance to resolve the issue. Regards, Kendell Roper Mr. Appliance of Metro Tulsa"
Marion D.
Nov 2015
The ice maker in the refrigerator quit working and Kendell was able to diagnosis the problem very quickly. The ice maker was
unrepairable and needed to be replaced. Kendell located a replacement locally and ran to get it and then installed it.
The whole job was handled quickly, cleanly, and professionally. Everything has worked great since the repair.
We will definitely call him again if we need repair services in the future.
unrepairable and needed to be replaced. Kendell located a replacement locally and ran to get it and then installed it.
The whole job was handled quickly, cleanly, and professionally. Everything has worked great since the repair.
We will definitely call him again if we need repair services in the future.
Response from Mr. Appliance of Metro Tulsa
"Thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
Mishelle L.
Nov 2015
Drum had came loose in washer; wanted to find out if it was worth fixing or if I should buy a new one. The guy was very polite and friendly. He recommended I buy a new washer. I would use this service again.
Response from Mr. Appliance of Metro Tulsa
"Thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
Daniel P.
Mar 2015
unknown
Response from Mr. Appliance of Metro Tulsa
"Thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
Linda S.
Jan 2015
unknown
Response from Mr. Appliance of Metro Tulsa
"Thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
David D.
Sep 2014
unknown
Response from Mr. Appliance of Metro Tulsa
"Thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
Fawndalyn O.
Jun 2014
Very well. Very professional. Very fast.
Response from Mr. Appliance of Metro Tulsa
"thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
Katie W.
Oct 2013
We've used Mr. Appliance before and they have been great so far. Our refrigerator started freaking out and the technician deduced that it was a faulty panel in the back. He had it fixed within 2 hours. The main cost was the cost of the replacement panel, though they do have a $100 service fee.
Response from Mr. Appliance of Metro Tulsa
"thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
Claudia F.
Aug 2013
Kendall did a great job. He showed up when he said he would, He made the repairs in a timely manner. He explained everything. He cleaned up after himself. He was curteous and professional at all times. I would highly recommend him.
Response from Mr. Appliance of Metro Tulsa
"Thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
Nurrie, K.
Jun 2013
Our experience with them was okay.
Response from Mr. Appliance of Metro Tulsa
"Thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
Claudia F.
Oct 2012
I had been working unsuccessfully with another company for months to repair my fridge. My home warranty company referred me to Mr. Appliance. It was easy to make an appointment. Kendell Roper called ahead and came at the time he said he would. He was professional and polite. He explained everything that needed to be done and why. He resolved the initial problem and the one that the previous technician created. He was great to work with. I highly recommend Kendell Roper, Mr. Appliance.
Response from Mr. Appliance of Metro Tulsa
"Thank you for the positive review you left on Angies list. If you need any other appliance repair, please call Mr. Appliance @ 918-877-0435"
Licensing
State Contractor License Requirements
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FAQ
Mr. Appliance of Metro Tulsa is currently rated 4.4 overall out of 5.
Mr. Appliance of Metro Tulsa accepts the following forms of payment: CreditCard
No, Mr. Appliance of Metro Tulsa does not offer free project estimates.
No, Mr. Appliance of Metro Tulsa does not offer eco-friendly accreditations.
No, Mr. Appliance of Metro Tulsa does not offer a senior discount.
Yes, Mr. Appliance of Metro Tulsa offers emergency services.
No, Mr. Appliance of Metro Tulsa does not offer warranties.