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NP2R

Home Theater Wiring - Install, Repair or Conceal, Computer Network or Wiring - Install or Repair, Home Theater System or Media Center - Install,

About us

Welcome to Nathan's PC & Phone Repair! If you can imagine it we can do it! NP2R is focused on providing high-quality services and customer satisfaction to each and every customer. We will do everything we can to meet your expectations and we are sure you will be happy to work with us. As experts in the field, Nathan has over 23 years of experience under his belt and is known to pay exquisite attention to detail while making customer satisfaction his top priority. His Tech Manager, Landon Schnitzer, also has over 18 years of experience to his name. Nathan focuses his services on the Stillwater area, while Landon dedicates his services to the Tulsa area. Call us today to learn more about how we can help you! Nathan: 918-512-1728 (Stillwater) Landon: 918-641-4021 (Tulsa)

Business highlights

28 years of experience

Services we offer

Computer Netoworking, Computer Repair, Home Theater Installation

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.816 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
0%
1
6%

Filter reviews by service

Showing 1-16 of 16 reviews
James P.
Nov 2024
5.0
TV Wall Mounting
Yes, I recommend this pro
$45,000
Landon is who came and cleaned out my dryer vent for our house we just bought. He also mounted our 4 TVs. He did a great job and let us know what he was doing and did the job right. I appreciated his help and I will definitely hire him again if needed. Iâ d recommend Landon to anyone.

Mark E.
Nov 2024
5.0
TV Wall Mounting
Yes, I recommend this pro
Nathan did an awesome job mounting my 85â tv on the wall.

William C.
Oct 2024
5.0
TV Wall Mounting
Yes, I recommend this pro
He did a good job

Shaunda S.
Oct 2024
5.0
Home Theater Accessory Installation
Yes, I recommend this pro
Very polite, thorough and knowledgeable about the product. Overall, Great customer service!

Steven S.
Jul 2021
5.0
Computer Repair, Troubleshooting or Upgrades
$2,600
Thorough, comprehensive, professional consultation and follow-thru to completion. This business and its technicians are top-shelf - plaudits and our top recommendations!

Jacob S.
Jul 2021
5.0
Computer Repair, Troubleshooting or Upgrades
Yes, I recommend this pro
$320
Extremely helpful and knowledgeable bunch of guys here at NP2R! They more than answered my questions as well as figured out and fixed all of my problems! I will certainly be recommending this company to others. Dependability, honesty, and knowledge are more than here with these folks. I learned a lot from LANDON on just about everything he did for me. He took the time to explain where I might be doing something wrong, and how I could be doing it better. 150% recommend this company!

Sharon P.
Jun 2020
1.0
Do not hire these people, no matter what other people have said about them. At the outset, let me say that I agreed to everything they did. What I paid was $1,000 for nothing. Initially, I called them because I installed the Fire Stick, and was having trouble understanding it. Landon suggested I use it, so I agreed, and he set it up. From the very beginning, I absolutely hated it but kept it thinking that I would eventually like it. Landon was really enamored with it. The first time he came to my house, he recommended upgrading my computer. Why I do not know, but I trusted his recommendation. I had been completely happy with my two-year-old computer, but let him take out the CPU that came with the computer and install a newer one, which did not do anything to speed it up. The next visit was to give additional help with Youtube TV, because I still hated it, but hoped that Landon would be able to clear up my concerns. Instead, he suggested that I buy another Phone (used). I let him order it from Amazon and he also recommended a better speaker system for my TV, which I really did not need. He brought with him some ties so he could combine some of the wires and attach them to legs of chairs and tables, to keep them more organized and off the floor. However, I have had to cut most of them. After installing the ties, I had to purchase a new printer, which meant that all the wire ties to the printer table leg had to be cut. Also, I had to cut all the wires to the living room television for similar reasons. Shortly after Landon second visit, I started having lots of problems with my computer. I had to call Nathan to complain about the problems, and he came over to fix it. It seems like I had a virus because of the problems with the computer. He charged me. I sent to Landon an email with attachments, taken right from my computer, to show that I was still having problems. He never replied. The Phone that he purchased for me has stopped working, and I have tried many times to contact him to get the order information so I can contact Amazon. There are no records from Amazon showing that I purchased it from them, and I must have them in order to return the phone. He has never replied. I have also contacted Nathan asking for help, and he has not called or emailed me either. Do you think that the time and services that they performed should cost $1000??? The fact that neither Nathan nor Landon have ever replied to my many calls and emails is the most troubling--especially after paying them a thousand dollars!! Here is an addition to the above posting: In addition to the $1000 that I paid them, I now have to purchase a second cell phone, because the first one stopped working after three months, so no I am out $500 more! I would not have complained--at all--if either of them would have called me to give me the info on how to return the broken cell phone.
Response from NP2R
"Sharron I am sorry you had so many problems as i am sure you are aware covid hit shortly after you received your new phone we were shut down during that time completely email accounts and numbers were disconnected I am truly sorry for those problems, Yes i did charge you for the service call when i came out to work on your computer, due to having gained viruses on there that were not there when landon had worked on it previously, i verified this via back up that was taken when landon had finished the upgrade for your system., We never replaced the CPU in your computer we did however upgrade your computer from a spin up hard drive to a solid state, and add a little more ram to help with multiple application load. You called us about setting up your firestick, landon came over and explained how they worked and offered to get your started with YouTube tv as a alternative to the cable service you were paying, I know he came out once or twice to re show you how to use the product. We tried our best to satisfy your needs during all of this. I am truly sorry about the phone issue."

Jennings F.
Feb 2020
5.0
Home Theater System or Media Center - Install
Yes, I recommend this pro
Professional efficient service!!

Minnie C.
Feb 2020
5.0
Computer Repair, Troubleshooting or Upgrades
Yes, I recommend this pro
This man was very good to explain thing to me.

Eileen B.
Feb 2020
5.0
Computer Repair, Troubleshooting or Upgrades - For Business
Yes, I recommend this pro
Extremely helpful, more than answered my emergency. I will certainly be recommending him to others. Dependability, and honesty are there. I learned a lot from LANDON when he came to my office and helped me out and got me up and running again.
Response from NP2R
"Thank you for the GREAT review, Eileen! It was my pleasure to help you out and I look forward to helping you again in the future! Please don't hesitate to call anytime you need anything! Thanks, Landon Schnitzer"

John C.
Jan 2020
5.0
Computer Network or Wiring - Install or Repair
Yes, I recommend this pro
A company that is up to date and professional with an excellent work ethic!!!!
Response from NP2R
"thanks John if you ever need help again just give us a call"

Dylan C.
Jan 2020
5.0
Computer Repair, Troubleshooting or Upgrades
Yes, I recommend this pro
Very helpful, Professional, made the experience very nice. Will absolutely use this company again. Great communication skills. They were incredibly fast and informative.

Eric D.
Jan 2020
5.0
Computer Repair, Troubleshooting or Upgrades
Yes, I recommend this pro
I've bought two rebuilt computers from Nathan and I won't use anyone else.
Response from NP2R
"I'm always a call away! If you ever need me don't hesitate to call!"

Kristie L.
Jan 2020
5.0
Computer Repair, Troubleshooting or Upgrades
Yes, I recommend this pro
We have purchased two rebuilt laptops from Nathan and both have worked for over two years now with zero issues. Nathan is always very helpful when we have questions or need service work done. Highly recommend!

Marcy H.
Jan 2020
5.0
Computer Repair, Troubleshooting or Upgrades
Yes, I recommend this pro
They do a great job
Response from NP2R
"Have enjoyed helping through the years... call if ya ever need anything!"

Spencer C.
Jan 2020
5.0
Yes, I recommend this pro
Nathan and Landon were both very professional and courteous during the visit and went above and beyond to make sure that everything I needed was taken care of. 12/10 would recommend.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

NP2R is currently rated 4.8 overall out of 5.

Monday: Closed Tuesday: 9:00 AM - 9:00 PM Wednesday: 9:00 AM - 9:00 PM Thursday: 9:00 AM - 9:00 PM Friday: 9:00 AM - 9:00 PM Saturday: 9:00 AM - 9:00 PM Sunday: Closed

NP2R accepts the following forms of payment: CreditCard

Yes, NP2R offers free project estimates.

No, NP2R does not offer eco-friendly accreditations.

No, NP2R does not offer a senior discount.

No, NP2R does not offer emergency services.

No, NP2R does not offer warranties.