Fred's Tire & Battery

They're good. They replaced a light bulb. A headlight went out. It costed $700 so it wasn't too positive. It wasn't their fault, the headlight itself costs a lot and they had to take the entire bumper off and dismantle it in order to replace it. It really wasn't their fault. So it's my fault for having the car that I do. It's a Cadillac, it's just nothing but a lot of work and it's expensive to maintain that car. It's about 9 years old and I never had a problem with it but, now I'm starting to have problems. They were fine, I won't complain about that. It's not like I'm going to get a headlight replaced every year. If it's once every 9 years, it's once every 9 years. Next time that needs to be done, I'm probably not going to go back there because I wonder if somebody else can figure something else out. He said it was the labor because I kind of went "are you kidding me" and everybody turned around in the store. In a whole his oil changes are reasonable, they're like $30 an oil change. It's just that light bulb incident is a bit expensive. I don't have any complaints. I will use them again, not for that, but I will use them again. I think they do good work and they're very responsive. Maybe a bit pricy.

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I arrived at my appointed time and they were ready for me. The tires are of excellent quality and the installation went smoothly.

Car was needing an alignment. The performed the service, but stated they couldn't get it completely aligned without over $600 worth of parts plus I would have to pay for a second alignment. I overheard other customers getting the same story, so I decided to get another opinion elsewhere.
The car was not in alignment when I left.
Took the car to Sears to check the alignment. They were able to align the car without additional parts.
Tires: Received an estimate for new tires that was in excess of $500 and only included the initial mount/balance but not lifetime service. Easily beat that price elsewhere and got lifetime rotate/balance.

The appointment was made and we brought the car in on time. It is 2011 Jeep Cherokee. They were ready for us when we arrived and started work immediately. It didn't seem to take very long and we were on our way again. The mechanics were polite and professional and gentlemanly.

All went well. The appointment was made, they were available and on time to begin work. They performed their work in a highly professional and courteous manner. They provided an efficient and quality product. I will go back to them time and again as the need rises.