Landscape Creations by Dawn
About us
At Landscape Creations, we are focused on providing the highest levels of customer satisfaction & we will do everything we can to meet your expectations. With a variety of offerings to choose from, we're sure you'll be happy working with us. Look around our website and if you have any comments or questions, please feel free to contact us. We hope to see you again!
Business highlights
Services we offer
We offer everything you will need to design and complete your outdoor living area. We can clean and restore existing landscapes or design something new, flower beds, hardscapes, pergolas, ponds, trees or we can clean and restore existing ones. We offer the option to divide project in sections to fit your needs. Thank you for the opportunity to work with you, water features, we install complete outdoor kitchens and living areas
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 13% | ||
| 0% |
1. I paid more than I should have for the landscaping part (removal of dirt and new enhanced soil for flower beds). Plus, I paid for weed fabric under all the beds but I discovered on one section they had used the plastic wrap which the pavers had come in. I called three times but Dawn only returned my call when I left a message saying I would be calling the BBB since no one had returned my call. She actually returned that call within a few minutes and said they would be out soon to take care of the problem. I was out of town at the time but she did call afew weeks later to say the problem had been fixed. However, when I did return home, I discovered the plastic was still there! I called again and told her she would have to come fix it when I was home so I could watch them fix the problem, but she came while I was gone. I checked an area and it appeared to be fixed.
2. Her husband built some benches for the patio but when they were being installed she said it cost more than they had originally thought so I had to pay $300 more (yes, I realize I shouldn't have paid it - afterwards!). Dawn told me I would need to stain/refinish the benches maybe every 3 years , but after the first year I can tell they need refinishing.
3. They were supposed to leave the leftover pavers for me since I had paid for them but I was left with only 1 paver; yes, only 1 paver.
Overall, I feel like Dawn took advantage of the fact that I was not very knowledgeable on this subject because I had never hired contractors for a job this big before. Plus, any work that she and her husband performed (aka The Owners) was subpar compared to the wonderful work her crew did on laying the pavers.
If you decide to hire this company, you will need to go over the quote with a fine tooth comb and be there to supervise every bit of the work (except the pavers) to be sure it is done right. I would never use them again because I don't feel they are trustworthy nor reliable.
A few of the plants didn't make it through the winter, and I will contact Dawn to see what can be done.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.