Advantage Tree & Landscape Co LLC
About us
We are a family owned, locally operated business. When we started, we saw a need for an honest, hardworking tree company that gave you the most value for your hard-earned money. Most tree services just do the bare minimum and have no problems asking for payment even before the job is complete. We never ask for payment until you are completely satisfied with our work and always go that extra mile. Don't believe us? Just read our reviews on Google and Yahoo... We also value your family's safety as well as the safety of our employees which is why all of our employees are specially trained and have at least 2 years of experience before climbing or operating equipment.
Business highlights
Services we offer
Bobcat, Cavity Fill, Debris & Brush Removal, Full Clean Up, Mulch & Firewood, Stump Grinding, Tree Removals, Trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
13% | ||
0% | ||
7% | ||
0% |
"Unfortunately, this review is flawed and very disappointing. This customer was told that we would be there after 6pm on a certain day to do the estimate. She did not answer the phone nor was she home on that specific day after 6pm. Secondly, the customer purchased a coupon for $200 to get $400 worth of service. This equates to approximately 2 hours worth of work for a three person crew. Not only did the crew perform all work that was agreed upon, IN ADDITION TO AN EXTRA TREE TRIMMING, the crew stayed nearly twice as long as they normally would have. The customer did not want to pay for more than the coupon and therefore, did not receive all of the tree trimming that her property needed although she did receive more work than we agreed upon. She would have had to pay for extra service. Finally, the tree in the fence line was cut like that because it had grown into the fence. We advised the customer that an additional charge would be added to remove the fence, thus, allowing us to cut the tree to the ground. The customer was notified of this during the estimate. This customer was unreasonable and her expectations were also unreasonable. We take customer satisfaction very seriously and would never leave a job without completing it, however, it is unfair to leave a bad review because the customer did not want to pay to complete the job and did not appreciate the extra work that was performed. We are a family owned company with family values, however, we cannot afford to work for free and do not appreciate negative comments especially after going out of our way to make this customer happy. It is unrealistic to expect that we would perform complete tree service on a property with several large trees for only $400. I am 100% positive that this customer received much more than she paid for or that this coupon was worth."
"[removed member name], I apologize, again, for the delays. Because of your specific situation, we have purchased software to better manage our scheduled estimates and jobs so that this does not happen in the future. Your feedback is very important to us as we always strive to make our business better and certainly do not want to disappoint our customers. Thank you for leaving a review. Should you need any tree service in the future, please do not hesitate to contact us. I promise we won't have the same issues going forward. Thank you for your business."
The crew was friendly and hard working, and completed the job quickly, even offering to tack the tarp over the damage for me. The cleanup was excellent, hauling away other debris, and trimming some small trees that grew through the fence.
I couldn't be more pleased, and will have them back to remove a large branch from another tree that is hanging over my deck cover.
Licensing
State Contractor License Requirements
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