Meltons Air Conditioning & Appliance Service Inc
About us
Additional address - PO Box 38 Pryor, Ok 74361.
Number of Stars | Image of Distribution | Number of Ratings |
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I contacted Melton's AC for manufactures warranty repair on my Frigidaire all-refrigerator. I was told it would be two days before a repairman could check my refrigerator, the next day the repairman called and said he was on his way. Luckily I would be home to allow him in to look at the fridge. He examined the fridge and said he would have to have the machine "in-shop" to complete repairs. He asked if I could deliver the fridge, I told him I didn't have a truck and that the warranty would not cover repairs if damage while in transport. He agreed and said it would probably take another day before pick-up. He was able to pick it up that day. He picked it up on Wednesday and the following Tuesday I called them to get an status, because the up-coming weekend was a holiday. He claimed they had just repaired it and he could deliver it.
I feel their company should be more professional and call their customers with status' of repair, I should not have had to call them for a status. I appreciated that they was able to expedite the repairman's service call, but heads-up before they are in-route would be appreciated. Lastly, for a in-shop manufacturer warranty repair, the customer should not be asked to deliver the refrigerator.
Licensing
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