Description of Work: I have cable one only because it's the only provider that can give me wifi, the service is horrible Internet rates over priced, Internet always buffering, with the price they charge me I should be able to steam a movie without interruption
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0
tiffany P.
01/2015
3.0
internet service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0
$50
Stephenie B.
04/2014
1.0
internet service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
anita C.
03/2014
1.0
internet service
+ -1 more
Well we have had cable One for 8 years, they have been the only provider in our area so we had to go with them. Over the last year we have had a horrible time keeping our internet connected to our devices. It will drop connection and then not work for days or hours you never know. I have called them on many occasions about this and they can reset it on their end and it will work for a day or two and then begin to mess up again. They have sent several people out to look at it one time a man called on his way and asked if it was working and when I told him it was he then decided that he didn't need to come seeing as it was working. We had two people come and say that we are losing speed through the line that goes to our house but nothing ever gets fixed about that either. We had one guy that never came out because he thought the problem had been resolved. At this point I want a new provider and am looking for a new one in our area. I feel like my bill should be prorated seeing as it works about a quarter of the time. Hopefully their 24 hour tech support line will be back up tomorrow (it is not right now) and I can get my internet back.
Description of Work: Provide internet access, fix connectivity problems.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
$76
Gina K.
11/2013
1.0
internet service
+ -1 more
so why do i keep loosing my connection? he finally told me there is static in the lines and they are working on it.This has been a ongoing problem for over a year as with cable one phone is just as bad. We need another cable company in Ponca City Oklahoma its either ATT or Cable one and at&t has really slow internet.
Description of Work: Cable One came to the house to check the modem to see why i kept loosing my internet connection this is the third time they have been to my house and they tell me i dont need a new box everything looks good
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$150
Megan G.
10/2013
3.0
cable tv service, internet service
+ 0 more
We are currently looking for a new provider.
Description of Work: We were recently made aware that due to recent contract changes with national television stations, we have lost 6 popular stations. We are still being charged for these stations and no discount was even an option. We became aware of the loss of stations only after I called to ask why they were not working. We have been monthly subscribers with cable one over 10 years and it has been consistent with situations the same as this. The actual staff is friendly and polite, but the actual service is lacking. Due to them being the primary cable company they seem to not care.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$125
Mary B.
03/2012
5.0
cable tv service, internet service
+ 0 more
They’re good. They’re the only cable company in town. So they have no choice but to be good. I will continue to use them in the future because there’s no one else.
Description of Work: I use Cable One Inc for my cable and internet service.
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Service Categories
Internet Service,
TV Service - Cable
FAQ
CABLE ONE INC is currently rated 2.5 overall out of 5.
No, CABLE ONE INC does not offer free project estimates.
No, CABLE ONE INC does not offer eco-friendly accreditations.
No, CABLE ONE INC does not offer a senior discount.
No, CABLE ONE INC does not offer emergency services.